Restoration Compass and Derick Scott Review
I happened across Derick and Restoration Compass while searching Reddit for answers to flood mitigation questions. My basement had flooded due to a burst water main, and I was suspicious of some of the charges listed on the mitigation invoice. After seeing Derick's offer to help another Redditor, I immediately reached out to him. Derick meticulously reviewed the invoice with me over Google Meet (we're in different states), and he identified line items where I was being double- and in some places, triple-charged.
His knowledge of flood mitigation services was evident from his initial estimate of what my sq ft cleanup would typically cost for the flood category, and throughout our discussion of line items. The invoice took about an hour to go over, and Derick promptly answered all of my follow-up texts with questions. I knew there was something not right about the bill, but I didn't understand the extent to which I was being overcharged. Derick not only identified billing "errors" but he also took the time to explain the nuances of the charges, ensuring I had a clear understanding of the services.
Derick was professional, approachable, and genuinely committed to making sure I had enough information and understood what I was talking about to refute invoice items. I highly recommend Restoration Compass to anyone facing a flood situation and feeling confused by the necessity and/or cost of professional mitigation services. If I had known a service like Derick's existed, and what I would be getting from a consultation, I would have called Derick before calling my insurance company, and most certainly before calling a mitigation company. I couldn't be more satisfied with the service and responsiveness. Thank you, Derick, for all of your help! read more