When the significant leak from my dishwasher was discovered, I researched restoration companies,…read moreand (thanks to Yelp) found Oregon Restoration. The staff at the company, from estimation of damage services (Matt) to project managment (Danny and Meghan) was excellent. Each stage was explained, questions answered, options laid out, and actions scheduled. Company representatives negotiated well with my insurance company. And the "back office' staff were most heklpful in setting up payment services. Although (as so often with reconstruction) more problems due to leakage were discovered as the project progressed, leading to a longer project time than expected, I always felt I was in good hands. No detail was too small to be addressed, and "doing the job right" was al ways a high priority. My kitchen has been more than restored: it has been improved, and the results are beautiful. I am very pleased with my eperience with Oreogn Restoration, and would choose them again.

Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Joe and his team were great to work with. We had a dishwasher leak that required new cabinets and…read moreflooring. Our insurance lowballed us at every step of the way. Joe had some great ideas on how to get more money approved so that the project could be properly funded. Once the funds were acquired, his team worked fast and efficiently to complete our project. They went above and beyond when it came to the project. And when we moved back in and found some little things that needed fixing, they were there the next day to correct them. I will definitely be contacting Joe the next time I need contracting work done on my house.

I contacted many GCs until I found Joe. All of the reviews I read were very positive and know I…read moreunderstand why. Joe was super professional, was prompt with a quote and showed up when he said he would. Very competitive pricing and an EXCELLENT crew (thanks Serge)! I plan to do future projects with Joe. Thank you

We returned from an extended trip to find huge problems with water intrusion in our crawlspace…read more Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here.

Just had inspection done by Deacon & Chase, and could not have asked for more. They're prompt,…read moresuper knowledgeable, efficient and friendly. So grateful for them identifying a serious mold problem that may be contributing to serious issues for me and my child. Thank you so much, ServPlus!!!

Robert reviewed our basement carpet that needed to be cleaned and stretched. He explained what…read moreneeded to be done and their process. He took the time to educate us on the various factors involved in stretching basement carpet on concrete floors. They took their time and were very careful. When they were done you couldn't even see where they stretched the carpet and it looked like new. We will definitely call them back with any of our future carpet needs!

Mold remediation was fast and friendly! ill recommend you…read moreto my friends and family!

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

I had the pleasure of having Alex Pierce and John do some crawl space work. Highly recommend!read more

We recently had a hot water leak in our crawl space that did a huge amount of damage to our entire…read morecrawl space and first floor. It has been about 2.5 weeks and our experience has been amazing. Within a couple of hours Will and his team were here and started the mitigation process. They communicate incredibly well. Will is always asking if we have any questions and if he can explain what and why they are doing things. The mitigation team, the packing team, the demolition team always call 30-45 minutes before they show up at the house. They are very polite and respectful. I have not encountered anyone who made me feel like I was not the owner of the house. Communication was over the top and Will always wants me to understand the what and why and what to expect in the future. I especially want to name Will (project manager), Michael (packing and moving team), and Cody who is the head of all these teams. I highly recommend this company! I can only go by our experience with a devastating event. Cody is excellent with dealing with the insurance side of things!

We had a terrible experience with Restoration 1. They were recommended by a local plumber (who gets…read morea hefty referral fee). The demolition went fine for a water leak, but the restoration took 6 months rather than 2 to 3. Communication was awful -- the first project manager ghosted us for weeks, and no one at the company even knew he had disappeared. The new PM took another month to "get up to speed" on the project. We didn't get notice when workers would be arriving or what to expect for scheduling in general. There was no foresight about the scope of the project. We were encouraged to order flooring materials that ended up being impossible to use and then were charged a large fee to return them. Then they tore up flooring they were supposed to leave in place, causing another delay. It was a huge relief to finally finish and not to have to deal with their team anymore.

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.