I'm so sad my therapist moved to this location…read more The most egregious issue is the erroneous billing and lack of follow through in correcting it. I got a text message during Thanksgiving dinner saying I owed money. Why text on a holiday? The place isn't even open that day?? I put in a request through their website for the bill to be corrected explaining I paid the co-pay (you pay before you see the therapist) and that no one communicated any change in network or fees. (Ex: $35 copay but they said I owed over $100!) I also suggested to not text people getting therapy for money on a holiday. No one responded to me. Maybe their website inquiries aren't read. I wouldn't be shocked. So, I called and left a VM. I got a call back the next day just quickly saying to disregard the text and that it was a billing error between them and risk management. I thought this was okay. Mistakes can happen, 'tis the season! Be thankful it was resolved and no harm beyond a little stress. But no...!! Today, Christmas! First one with my son, just getting him to nap...and another text for the same balance?!?! What??? I sent the handy "stop" reply so they cant bother me again. But it's so insulting and aggravating. After saying it wasnt even a valid bill and to ignore it...I get the same message on the very next holiday?! Not any day in between?!?!? What perverted person automated their system to send these on holidays exclusively?? Besides their mismanaged billing, the building itself is so strangely used. The lobby has barely any seats now because they decided to curtain off most of it and let support groups meet there. Seems fine, right? Until you are waiting in the cramped lobby listening to the issues the group members are having as if you're part of it!! Family problems, marital problems, money problems... The staff has like ambience and a TV or radio going on so it's an annoying jumble of noises that only block out the receptionist and not the group. It's like the Wizard of Oz, ignore the people behind the curtain! The rooms seem to just be up for grabs because we never met in the same office. And some didnt have AC so you'd be sitting there with just a tiny fan blowing while trying to get therapy. I never blamed my therapist and for the first few visits at this place I thought it was temporary. I imagined it was a new group setting up shop and on the way to be streamlined and relaxing! But...it seems to just get progressively worse. To end on a happy note as it is christmas, the parking is convenient, it has nice streets to walk down, it's close to the freeway, and it's clean.

Awful place. I've been going there as a patient for a few years now and when I switched over to…read moreKaiser, but wanted to keep the same Dr from Clearview they needed authorization. Makes sense. So I called Kaiser and asked them to send authorization over, and Clearview claims they never got anything. Did the same thing again, and Clearview still claims they never got anything. They made me go through all these loop holes due to their lack of organization....so finally after about a month in a half later, when I've completely ran out of my meds, they called me and said they got authorization. About a couple weeks later, I get this random $300 bill. Asking what it was for, they said that they weren't able to get authorization from Kaiser. Like really WTF..... makes absolutely no sense. I do not recommend this place to anyone, and I also should of read these reviews before I decided to be a patient because the reviews don't look good at all.

I had an amazing experience at Benchmark Transitions. Not only was I very informed about my disease…read morebut I felt cared for by staff. Treatment is either happening FOR you or TO you. You can take your pick. You'll truly only ever get out of it what you put in. I am 4 months sober today with the help of all of the friends and mentors I got the privilege to build connections with through my time in treatment. If you absolutely want this for yourself, you have to work for it and stay connected. Not only did Benchmark guide me through my most devastating point in life, but through their Alumni Program, I've found so much strength and hope by remembering where I came from and staying in the middle of the pack of likeminded addicts and alcoholics who only strive for a better life for themselves and to help others along the way. Also, they are pet friendly! I could not have gone through this with my road dog. Harley has become a member of the Benchmark family and loves her sober aunts and uncles with all her heart.

I attended this facility a while back and I must say the reviews are correct. This staff just wants…read moreto profit off you there's never going to be more than 5 people at a time because most leave early due to the fact that your main responsibility is to clean up horse poo and deep clean the house, other than that you literally attend classes all day which are repetitive and dull. The only thing you can do after you finish chores and class is watch Netflix, no music, no phones to contact family, and you're only allowed to eat during the scheduled times you're not allowed to eat anything past that or you'll get in trouble. There are way better rehabs like "Betty ford" or "Laguna treatment center" I recommend that would give you better odds of rehabilitation. I'm clean now today thank god but I just have to be completely honest, this place it's not worth your time. -fabi

Literally the worst providers and system "health" or otherwise- I've had the misfortune of…read morevisiting. super unprofessional, lacking basic caring and compassion, unskilled providers, and general demeanor that fails at excellence and does not meet even the most basic standard of care. they deserve zero stars. Never send your kids here

Its certainly traumatic for teens, do not send your child here unless you want them to loose their…read moreinnocence. For one. They made my little sister strip down naked and she was 12 years old, while a male doctor had to watch her and INSPECT her body parts. It's disgusting and sickening i don't think a child should ever go through that. She has not been the same ever since. I pray every day she will be okay but this place has traumatized her

Dr. Covington is an excellent psychologist in every way. She is compassionate, warm, and extremely…read moreknowledgeable in her field.

I'm a trauma survivor who has tried to intellectualize my way out of pain. All my life I've crafted…read moresurvival techniques becoming adept at understanding the way others operate so that I could calculate my every move and arrive at a place I deemed safe, tolerable, or survivable. Decades of this practice left me highly empathetic to your feelings but numb, dismissive and barely able to identify my own. Joyless. Dr. Covington not only helped me understand the emotional aspects of my behaviors, she explained the physiological ones. She listens clearly and compassionately. Utilizing her extensive knowledge of the effects of trauma/ptsd on the mind and body, she offered treatment options tailored for me. We've been working together 4 short months laser focused on her recommended course of action. I'm remarkably better. I'm not stuck anymore. My world has gone from bl & wh to technicolor. My experience-beyond what I dared imagine. If you're after radical healing, Dr. C. is phenomenal.

I've been treated by Dr. Singh for a couple years now. He's my psychiatrist and provides my…read moremedications. Dr. Singh is always willing to hear my concerns and needs. I've even been able to get an emergency appointment when needed. The office staff is ok. I've only had to encounter them twice because I do most of my appointments virtually. He also sends my prescriptions electronically. That is super convenient for me because I don't live in Redlands.

I tried being seen for anxiety and was scheduled 2 different times with a Dr in LA virtually (once…read moreI met with him he was kind Dr. Tejon Woods), which I am in the Inland area. First appt I never got the link, 2nd appointment was when I found out he could not help me because of the distance. So the initial scheduler definitely does not know their area so I was super annoyed because I was waiting a week. Finally re-scheduled with a local Dr the lady that day definitely was kind and understanding. I arrive virtually to my now 3rd appointment with now Dr. Mareena Miller and sat waiting in the que for an hour and she never showed up to the appointment. The ladies in the office are completely clueless when it comes to how to deal with their patients--this was on a Sunday. I kept being told to sit and wait and then they send a new sign on link without saying so so I was sitting in the wrong que and finally jumped in the correct one (I think) and still no doctor. Highly disappointed and will NEVER refer anyone here. For you office staff--try to think about the patients you are working with and some have mental needs and the way you handle a situation can a bad affect on that individual. The lack ok knowledge and care sent me into a spiral and had a severe panic attack which landed me in ER. Hope you all had a wonderful Sunday because I sure didn't

Absolutely terrible... With the exception of some of the facilitators (which are apparently no…read morelonger there) all the house staff and administration are absolutely useless and incompetent or at least the ones i had the displeasure of working with. Ron is an ego manic who would rather decorate his office with expensive Supreme brand merchandise instead of oh i don't know, fixing the vans with broken seatbelts! Mr. K. Brady. (no relation to Tom Brady) inappropriately made crude humor comments about a medical condition I have that affects the skin. if you're looking for care in that area look at Benchmark transitions in Redlands I've been wanting to write this with you for a long time but I feared retaliation. do yourself a huge favor and don't come here. if you're already here, talk to your insurance about transferring.

Right now my name is Steven Ramirez and I'm here at new origins that came from Tulare county and I…read morewas dying at home since I got here I recuperated and I've gotten a lot of help that I need and this place is very good and well recommended I might behalf thank you

I would highly recommend Selah Sustained to anyone looking for a great therapist! The office…read moreprovides a welcoming atmosphere and friendly staff.

From the owner: Book appointment today!read more