Loved them until they stopped taking my Humana Medicare insurance …read more Love Dr Gunnels & staff. Sorry I had to find another practice Merrill Castle 9 yr resident .

IDK HOW THEY KEEP DELETING MY REVIEW…read more I wrote a whole paragraph before I guess I should just leave it in my notes for when they delete this again. I went in for a cleaning, They saw a "potential" cavity, Doctor tried to fix it, he ended up killing my nerve. Now I had to not only get a root canal for $500 out of pocket, I not have to get a crown for $675 out of pocket. I'm 23 years old and this place will F you from the behind, fs took advantage of me.

Everyone I have met at this practice is very friendly, caring, gentle and professional…read more Communications are excellent and response time is prompt. Everything is explained completely and I have great confidence in their care.

Super professional and very kind staff, always a great experience from the second I go in till the…read moremoment I say goodbye. I'm a nervous dental patient but I go here because they make me so comfortable and assure me it will be okay. I even get one extra cleaning a year now out of pocket. Dr. Foster and Courtney are great and Stephanie does great crown work, I no longer have a fear of the dentist.

A zero on rating scale. Partial doesn't allow me to chew foods without pain.iIm asking for my $…read moreback to pursue another dental practice that works 5 days weekly & knows what ii takes to have a proper working partial. Hire full time dentists, not pastime.

All I have to say is there is huge turnover (both employees and customers) at this place and…read morethere's a reason for that. Always long wait times and half-done filling jobs that make me have to go back to get them fixed. Went there for 2 years and I've had enough

I hate dentists. When I found out that I needed some dental work done, I asked them to just knock…read moreme out for it. While they couldn't knock me out, the doctors at Snodgrass-King did everything they could to make me comfortable, and it turned out to be an awesome experience! I was given medicine to help me relax the night before and morning of the appointment, given nitrous to help me (feel loopy) relax more. Kathryn and Dr. Claire had me good and numb when she gave me the shot to numb my tooth, and had a jazzy little technique where she shook my lip back and forth to distract from the feeling of the shot, which totally worked. They made the suggestion that I wear headphones during my procedure, which I did, and I didn't feel a thing. Dr. Claire was thorough and patient and understanding, and did an outstanding job. I didn't have to sit in the waiting room for an hour, I was there about three minutes before I got called back and they got started immediately. I also had a cleaning, and Amber was the best hygienist I have ever had. Again, very professional. thorough, and very gentle on my teeth (seeing as how feeling those metal picks scraping my teeth makes me want to claw the covering off the arm rests, this was a good thing). Snodgrass-King gets a lot of flack for taking children back without their parents. I took my then 7 year old daughter there for a filling she needed, and she went back no problems. I will admit that I felt a bit of anxiety (ME, not HER) letting my precious baby go back without me, but I retired to the adults only area and enjoyed the coffee bar and big comfy couches while she had her work done. When she came out, I expected her to come to me in tears telling me how terrible it was. Instead, I got a half smiling (one side of her mouth was still completely numb) and happy kid who had absolutely no fear of the dentist. I have come the conclusion that us over-protective parents going back with the kids gives them the impression that there is something that they SHOULD be afraid of, which is probably wahat has led to my distaste for the dentist chair. This was a FANTASTIC experience and I have already scheduled my next appointment to have the one other tooth worked on that I need done. Dr. Claire is awesome and I would definitely recommend this office to anyone who needs some dental work done!

My son moved his office from Franklin, TN to Mt Juliet due to our move. We have been on this office…read morefor about 2 years. He has never missed an appointment for ortho. We were 16 mins late to one appointment and they refused to see my kids for 6 months cleaning. Reschedule and told me 4 months away. So I called Franklin TN and they got me in. We saw them every 2-3 months almost 7k dollars later I'm informed that my son who has only had one cavity his whole life has THREE CAVITIES AND NEEDS A ROOT CANAL. I'm pissed like how the heck do your staff missed that. I'm about to file all the complaints I can because this is unacceptable. Talk about ineffective dentistry at its best. I will not be back and I am looking to see if they are financially responsible. My PRIVATE dental insurance should be charged for their inability to be sound professionals. No grace given today!!!! Kicker: two years ago FRANKLIN OFFICE was watching that tooth. How did you miss that? Very upset because this is painful and could have been avoided. Beyond disappointed

I had a consultation with them and while I thought maybe I would book in with them (it's a…read moreconsiderable amount of money and work) I couldn't get through to book in. They called me just after I left saying for my timeline it was urgent to get in and have the impressions taken but when I tried to call back 15 mins later no one answered. No one has answered the phone since or replies to voice messages. After reading these reviews I feel I've dodged a bullet so thanks to the staff for being lax in returning calls!

While the front office ladies were always kind, I wish I had walked away at the first hint of a…read moresour personality from the dentist. I got a bridge and a crown replaced. The bridge was off so much that my teeth didn't fully close together. After returning twice and being nice about it because I'm not a confrontational person and hoping he would do whatever to correct it. Instead he low key had attitude and him and the dental assistant told me which teeth hit first when they bite together. I don't appreciate being talked to like I don't have common sense. Obviously, everyone's bite is different so why tell me about yours? I'm left with a popping sound on the right side when I open my mouth halfway. But he got my money so I guess he wins.

One of my teeth was damaged by Dr. Bivens while he was working on a different tooth. He said it was…read more"impossible" that he caused the damage or made a mistake. I asked him if he could x-ray my damaged tooth at his expense and he refused. I called back later and asked how he planned to remedy the situation. He said I should now go to another dentist. I will gladly update this review if he/they care to contact me about remedying the situation.

Awesome dentist office! The whole office area is very nice, well maintained, classy, and…read morecomfortable. The staff is great, and Shaun is really personable! So glad to have found a great dentist again!

The dental hygienist clearly explained what she was doing during visit! She gave me excellent…read moreservice. The dentist, Dr Kruger, was friendly and well versed in dental and also gave me excellent service.

Dr Kruger and his whole staff are excellent. They are friendly, professional and do a great job…read more I'm very happy I found him.

Great team and friendly atmosphere! Elizabeth made everything a breeze from X-rays to the cleaning…read more Will definitely recommend!

Absolutely AMAZING! Dr. Gean and the rest of his staff are so friendly and take extremely good care…read moreof you, that it puts you at ease. Their work was flawless. Thank you for the wonderful experience!

A nightmare I never cried so much I trusted this dentist and he was mad at me started my tooth…read morefilling and couldn't fix it now I have to have the tooth pulled most likely he didn't charge me for ruining my tooth but I never cried so much as it's a front tooth and can't be hidden I am a human he just walked away no apology I left feeling like I had just been beaten up not to mention the numbness wore off in the middle of and he took a shot to the roof of my mouth not wanting me to scream where others could hear me I'm surprised I left alive I feel like I've been tortured not gone though a dental experience I can't stop crying don't take your friends and family here please I used to think he was a good person I trusted him not not so much

On 11/02/23 I had a procedure completed by Dr Foster. The procedure was fine. The issue is with the…read morebilling department. Either they are incompetent or are liars and scammers, not sure which. On multiple occasions the told me there was no charge and that the procedure was 100% covered by insurance. I called the insurance company to verify this was true. The same day, Dr Foster's office called me confirming that they spoke to the insurance company and that I owed nothing. Yet almost one year later, Dr Foster's office continues to harass me with bills. I expect an apology yet all they do is harass. I recommend going to another dentist. After being a patient for 11 years, they always find a way to charge you something regardless of your insurance. They often recommend procedures not covered by insurance.

This week I went to see Amy today for a deep cleaning. Always a great experience. Amy cares about…read moremy teeth, takes the time to review my file before I arrive, and does an amazing job! Dental insurance only covers so many visits and the front desk let me know I'd likely be picking up the cost of one of my maintenance cleanings - I told her I'd pay in gold bars to see Amy! I highly recommend this practice for dental care.

I love this dentist and the staff. They are extremely gentle, made me feel at ease when I was…read moregetting a cap for the first time, and did a great job. You can hear them joking between rooms and the patients get involved, which I love.