My review should really sit at a 3.5 because the actual engineers who came to my home were helpful…read moreand knowledgeable. The first time I tried to set up an appointment with the man who arranges their calendar was not successful. The way I understand it is there is one person who arranges the appointments and 2 people who assess the home. The engineers were driving around my neighborhood on the wrong day because the man (who I will not name) couldn't keep their appointment calendar straight. Then when it came time for them to come after a reschedule, no one called me to confirm or tell me that the engineers would be late. I would recommend hiring someone who has experience with scheduling. The communication that transpired has steered me in another direction to work with another firm.

Highly professional and reasonable for deck inspections. They provided a detailed report of what…read moreneeded to be fixed and were available to discuss a remediation plan.

Had a unique project to build a dog ramp off a raised porch. Nick came over to give an estimate,…read morelet me know what the best layout was, and keeping in touch through the process. Got it done in one afternoon and cleaned up the work area. Quote for work and deposit was very reasonable considering he had to get creative with the ramp placement following the curved deck and made it very solid. The family was very interested in how the dog ramp came together. Nick was great about chatting with us while he was working and granny wanting to be the first one to try the dog ramp lol. Thanks again!

BEWARE!!! Never give…read morethis man an advance payment! Hired Home & Land Repairs (Nick) through Yelp for two jobs: repairing holes in the soffit and repairing/replacing the solar panel wiring that squirrels had chewed through, plus installing a critter guard to prevent it from happening again. The agreed total was $850 including parts and labor. He repaired the soffit holes. Throughout the job he repeatedly asked for advance payments, which I reluctantly provided. About two weeks in he requested an additional $800, saying the job was more difficult and the new wiring was expensive. I paid for the wiring myself out of pocket and we agreed to add $500 to the original price. The next day he asked for another $400 advance. At that point I had paid $1,000 up front. He arrived one day several weeks ago to work on the wiring. After a couple of hours he said he was taking a three-hour break and never returned. Later that night he texted that he would be back early the next morning to continue. He did not show up. That was 11 days ago and he has ignored all my attempts to reach him since. This was not the first disappearance. Earlier in the job he left for about a week without explanation. We discussed the need for better communication and he agreed, but the same pattern continued. He has also left my extension ladder propped against the house for several weeks (I had allowed him to use it), a strap still dangling from the roof, and a table set up in the front yard. The solar wiring work remains unfinished and the property has been left in this condition. I expected the work to be completed as agreed and for basic communication about schedule changes. Neither happened. I will also be filing a complaint with the Better Business Bureau.

Better View Windows provided a great price and excellent installation. The install team made sure…read morethey addressed every concern before they departed. I recommend Better View Windows.

I absolutely love following Better View Windows on their community page! It is so refreshing to see…read morea local business that genuinely cares about giving back. Their monthly charity work makes a real difference in our community. Keep up the amazing work!

The initial consult was great and they did a decent job. The communication was bad. I definitely…read morewouldn't do business with them again

It was great working with Tony. He gave me a tour of the shop, showed me all the stone he had in…read morestock. Educated me very well in stone countertops. So when I left there I was smarter than when I got there. The whole process was stress free. I got to pick out my slab (Fantasy Brown), everything was approved by me before they did any cutting, and the finished countertops came out perfect. I was a little taken back by the need for a 50% deposit, but it turns out that everyone requires that same deposit, so not a problem. Vary professional crew came out and were done in about 3 hours. Bottom line, I am happy as can be with my new countertops from QSC and will definitely call on them again when I do my kitchen island.

We have new hardwood stairs and refinished floors provided by A&B Floors. Top-notch workmanship…read more Ed and Liz gave great guidance on products and the necessary timeline for completion. All questions and concerns were handled promptly and satisfactorily.

WORST EXPERIENCE I HAVE EVER BEEN THROUGH! DO NOT RECOMMEND. We ran into a number of issues with…read morethis company. 1. They were late 2. The head installer arrived late after the team, walked in, looked at my boyfriend (the home owner) and walked right past and then asked who the homeowner was, which was rude. 3. We were told not all the rooms were going to be finished because the head installer has to leave early so he can play in his band that night.. IM SORRY WHAT? 4. They completely forgot part of our order, the LVP we ordered as well was never written down and the installers had no idea about it. I called the owner Ed and he says he did not write anything down on our file about an LVP (after my boyfriend and I went to the store and picked it out the same appointment where we picked the carpet). 5. Ed then said he found the file in his truck. Told me he would get back to me about where that is and when that could happen.. HE NEVER GOT BACK TO ME. 6. The installers did not clean ANYTHING up. The carpets had loose carpet thread debris all over it, they left a pile of scraps in the bedroom, our floors were littered with carpet threads. WE had to clean up THEIR mess. We were told someone could come the next morning to clean (because the guy Yogi had a show to play that night and couldn't come back to clean).. No, we needed it done then so we could move our furniture back. 7.They did not cut out the carpet for one of our bedroom ac vents correctly, I had to go back and cut the carpet so the ac vent would lay properly. 8.They were rough with our furniture when moving, I had to walk back and ask them to be more careful and watch them move the rest of the furniture. 9. The installers ate some of our halloween candy, (which is fine), BUT NOT when you leave the wrappers on OUR floor for US to clean up, and let's not forget their empty water bottles. 10. Head installer Yogi was rude, showed no manners or professionalism and rushed to leave without cleaning up so he could go to his show later that night. I asked him if he would like a drink.. he replied "um yeah water" like I was dumb for not knowing that... THEN when I went to hand him his water he replied "just put it over there". NO thank you, no manners. 11. Spoke with Ed about all problems and he took $50 off our final price.... which in my opinion is nothing compared to the inconvenience we went through. He seemed apologetic at first, but showed his unprofessionalism as well. 12. That all was last week, fast forward to yesterday, I texted Ed about the update on our LVP, he never got back to me. I texted him today, and he called me saying he will not do our LVP until we pay him for carpet. I explained how we don't want to pay for everything until our whole order is finished (LVP and instillation). He threatened to take me to court, put a forbidence on our house and started MOCKING me. A grown man mocked me lol, what professional person does that? He also told me he has no reason to talk to me and does not want to talk to me anymore.... He has still YET to schedule the LVP installation. 13. The estimate we got was completely wrong and charged us for more work than they had to do. That people got fixed. 14. We were told the secretary would contact us for the date of installment & we had to track her down. This company had great reviews and we were REALLY let down with the experience we had with them. They were also booked to do our hardwood, NOW we are going someplace else. WE WILL NEVER RECOMMEND THIS PLACE! If I could rate 0 stars I would. They did a good job installing the carpet,(minus the vent issue) however, the installers and Ed were so unprofessional and we ran into more problems than we could have imagined. Never again!

We have not used Superior, so this review is based solely on first impression of their showroom and…read morestaff for countertops. We stopped in late last Saturday morning on the recommendation of our cabinet maker. I was very disappointed that, although the sign on the door clearly states that anyone entering must be wearing a mask, the red-headed woman that initially helped us didn't wear one at all, and the second woman who assisted us with a product quote kept hers under her nose the whole time. The second woman escorted us around the showroom to help us find a match for something we already liked. She priced out a Hanstone countertop with 2 separate measurements (with and without a separate breakfast bar) and the estimates were $2600 more than one we got from ProSource for the exact same material and the quote for turnaround time was 2 weeks longer. While we appreciated the very quick estimate (we did have to wait a few days for ProSource), it was really not worth the trip out to Portsmouth for us. They also don't carry anything other than stainless sinks, which was unfortunate. Given their inability to adhere to their own protocols and their exorbitant pricing, we will not be patronizing Superior Marble & Stone.

We ordered this absolute black granite slab as a hearth piece for our fireplace from superior…read moremarble and stone. They cut it down to size and put a half bullnose on the 3 exposed edges. Looks perfect in our space and was exactly what we were looking for.

I had Attention 2 Detail Remodeling come out to remove some cabinets and a soffit and install three…read morependant lights. It took quite a while to install the drywall and get the texture just right to my satisfaction. He also wired up the three lights, but after installing the lights, only two of them worked and he said it would take a bit of time to troubleshoot, which was after spending almost 10 hours at my house doing the finishing touches on the drywall to the ceiling and to the drywall underneath the countertop from where he remove the old bar and leveled to make it an island. I had to call a licensed electrician to come out and figure out why the third light was not working. Read below as to what the electrician found the problem to be, which only took him about five minutes to figure out and about another 15 minutes to fix. "Upon arrival, found that 1 of the customers 3 kitchen pendant lights was not not come on. We tested the voltage from the hot to the neutral and found that their was only 37 volts signifying that there was not a good neutral connection. We took on of the lights down that was working, verified it had good power and jumped power from it to the light that was not working. Tested and showed customer that they now had good power to the light that was not working. Although they did good work on installing the new countertops, but I would not recommend them to have an electrical work done, whatsoever.

Amazing company. I've done many projects with Sean and never been disappointed. He's amazingread more

Outstanding Experience with Artistic Flooring!…read more Artistic Flooring did a fantastic job from start to finish. Billy, the owner, runs a true turnkey operation -- from product selection and demo/disposal to prep, installation, and final finishing, everything was handled seamlessly. Unlike other companies where you buy materials and then have to find your own installers, Artistic manages the entire process with zero finger-pointing. The installation crew was exceptional. Caleb led the team with Anthony, Xavier, and Tanner -- all prompt, professional, and courteous. Their attention to detail was remarkable; you'd think they were working on their own homes. My project was more complex than most, with laminate plank flooring installed on a diagonal, requiring countless precision cuts and careful layout. They handled it flawlessly. When we discovered some damaged plywood under the old flooring from a previous window leak, Caleb and Anthony replaced the subfloor quickly and professionally, keeping the schedule right on track. Everything -- from moving and resetting furniture and appliances to reinstalling toilets, painting, and caulking the white quarter round -- was done with care and craftsmanship. If you want a flooring company that delivers quality, professionalism, and true accountability, Artistic Flooring is the one to choose. Billy and his team are as good as it gets!

Breathtakingly beautiful floors are what Artistic Flooring brings into a home. Words are not enough…read moreto express my satisfaction with Artistic Flooring. If floors were music, Artistic Flooring is a symphony composer. Billy, the owner: From day one, Billy always showed that he was an expert in his field, which made me confident in the company's ability to help me (after a prior contractor had significantly marred my floors). Whenever there is significant project in a home, it is an incredibly stressful and nerve-wracking, and, after a bad experience, hard to trust. Billy's calm and confident demeanor really reassured me that I, and my house, would survive the disaster in my home and everything would be better than new by the end of Artistic Flooring's project. I had no idea how truly exceptional and stunning the floors would become with Artistic Flooring. Chris, the Refinishing Guru: Chris is a phenomenal craftsman, effectively a master artisan, when it comes to hardwood floors. Chris is not only exceptionally skilled but also possesses an intuitive, zen-like, understanding of wood. His attention to detail was incomparable and resulted in table top smooth floors. In fact, I ran a silk scarf across the floors throughout my house with not a single snag - and this was BEFORE staining and finishing. During the process, Chris was always looking for ways to better enhance the final product. When I was having difficulty deciding between two stains, Chris applied them in multiple rooms and encouraged me to view them at different times of the day. After taking the time to listen to my thoughts the next day, he suggested two coats of stain to obtain the depth I was looking for (something other contractors will not do). The end result was breathtakingly beautiful floors. Deanna, the project manager: Deanna demonstrated a deep, thorough understanding of the entire refinishing process as well as flooring and stain options. Deanna took well over an hour to not only patiently help this poor novice comprehend the hardwood flooring process but also to understand my household and what my needs and preferences were. Deanna was adept at managing the entire refinishing process, always friendly, while consistently following up and staying on top of the myriad of details. I can see why Deanna was a recipient of the Top 40 under 40 Award by Hardwood Floors Magazine in 2023.