I have put off writing this review for months. I don't necessarily like writing bad reviews but I…read moredid have a horrible experience and I feel like that should be noted. A SPU water main broke on my street. My basement was flooded over a foot before I even knew what was happening. We ran to home depot to rent pumps to pump out the water and tried cleaning up the mess. An adjuster came and said the city was taking full responsibility and I would be reimbursed for expenses and losses. I wanted to support a local company. My office had a fire prior and we used Servpro but I wanted to support a local smaller company. The owner came out and gave me a qoute. I did wait 2 weeks for the service because I did continue to try to clean the place myself. The job was too big for me and I was working 6 days a week, 10-12 hour days. My 1st day of service the woman showed up and said we've got you. I needed that. I needed the company to come in, do their job to completion and help me finish the claim. That is not what happened. The workers came and packed. I thought they were coming back again but we lost communication. They left the basement half full of stuff and didn't clean anything. There were 7 clear bags which apparently were garbage for me to look through but they didn't communicate that. They didn't move anything out from under my stairs. I had 2 appliances and cardboard boxes under the stairs. They left my basement half full. I had to get a storage unit for everything left behind. I then also had to rent a truck to drive all of the items they left behind to the storage unit so I could try to repair the damage in the basement. It took me 6 months to call them to return my property. They said they could return in about 2 weeks and the qoute was more expensive because obviously the time it took for me to try to do all that in between my real life. When they came to return all of my items. We discovered broken items, garbage in some of the boxes and a bag of parts came back with water still inside. I called the owner because I then had more damaged items to claim. He stated that there is a option for cleaning but I didn't ask for that and it would have been more expensive. My problem is the city was paying so why would it matter? I needed full service and was given half service. The owner did send another crew of people out that following Monday to wipe everything down but it's been sitting in filth for 6 months. I was also charged over a $1000 for rental equipment. My roommate works at a construction rental facility and provided all the fans and ventilation we needed to dry out the basement. No additional equipment was needed or used.

George the owner of this company is a lire and scumbag. Fire water war sent to deal with my…read moreplumbing leak, after the demo and dry out for witch they were paid, George stood in my living room told my husband and myself he would get our bath rebuilt within a couple of weeks and told my husband you have my word and shook his hand. two and a half months later after dozens of un-aswered calls, emails, and texts we hired a different contractor. As soon as they started the rebuild George's office manager called and said they could start the rebuild if we gave them 50% of the settlement up front. This company are a bunch of shysters and exactly the type you want to stay away from.

Reliable did an absolutely outstanding job moving us to our new home. Definitely the most care and…read moreattention we've ever received from movers. Shout out to Jasmine, Giovanni, Yonathan, and Priscilla. Thank you!!!

We recently had water damage in our apartment necessitating the removal and replacement of our…read moreflooring. Reliable Contents Services was recommended to us by our renovation company and we are so glad we chose them. David and his team (Jasmine, Noemi, Miguel and Jay) have been so professional, efficient and courteous! They helped to make what is a very stressful situation so much less so. They treated our belongings with thoughtfulness and care--I was truly amazed at what a fantastic and thorough job they did. I highly recommend their service to you.

I've used this company multiple times for water damage and issues in our home, and they have been…read morefantastic every time. They are incredibly professional, reliable, responsive, and easy to work with. They've also been extremely helpful navigating the insurance process, which made an already stressful situation much easier. I wouldn't hesitate to recommend them to anyone dealing with water damage!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.

They did an awesome job on our crawl space, cleared the mold in a timely manner what they stated…read moreand very neat job. Polite. Price very reasonable to all out their. Can't beat their work or price! Would highly recommend if you have any type of mold issue

Wally and his company Water Out helped my wife and I eliminate some mold infecting our entire attic…read morebecause of moisture leaking from our bathroom fan. He showed up and his team diagnosed the problem and worked with us and our insurance to eliminate the mold and correct the source of the moisture. We now have a clean, dry attic that even looks like new. It took just two days and this was done with COVID precautions safely administered. I highly recommend Wally and Water Out and am completely satisfied with their service and more importantly the results!

We suddenly found we needed a remediation company due to leakage of a sewer pipe discovered when we…read morehad some plumbing work done. Our plumber recommended 24 Hour Flood Response. They came out that date. They got us an estimate within an hour and had workers there the next day. They came by periodically to check the work and always stayed in communication. Their final bill was less than the estimate and everyone we dealt with was polite and knowledgeable. I hope never to need your services again but if I do, I know who to call!

The one thing I want to state upfront - the reviews aren't really doing Chuck's business justice,…read moreand you should not be intimidated by some of the other reviews like my family and I did at one point. There are some reviews around the unpredictable pricing, and consequently insurance billing, and they depicted Chuck as if he was aggressive and deceptive. Chuck is NOT. My place had a sudden heater leakage, with 0.4 to 0.6 inches of standing water in 2 rooms in the basement. Chuck arrived at the scene timely, explained the plan and options in detail, and provided very honest and personal advice regarding the insurance process. I had 3 water damage restoration companies come to my place for estimates that day, and Chuck's experience and resourcefulness really stood out. He was able to point out a major issue with another enclosed space that BOTH other companies failed to identify (and agreed to after I mentioned to them afterwards). Imagine how that would have caused me years later! Chuck also provided thorough alternative plans on the spot in the case we do find mold to largely reduce the cost of repairs. He has cost reduction in mind at all time even though the dumber alternative is likely also covered. I had to move to a different solution for other reasons, and I cancelled pretty much at the last second of the appointment. In the entire process, Chuck is really understanding and makes sure I am comfortable with the decisions I am making. He didn't demand for any sort of compensation, and even offered more advice, after having wasted the time and energy he already dedicated to my case. I have a lot of respect for Chuck and would definitely work with him again. I feel compelled to share my experience here as I think the review profile painted the wrong picture for me. :)

Fast arrival! Great owner who explains everything thoroughly so you understand the entire job and…read morewhat needs to happen. We had level 3 water sewer damages... and Louis was the most patient guy and hard worker. Always on time! I would hire him before anyone else- hands down! He cares about people! Very personable- This company beats most other places is pricing too I was told by others and in comparing. Very personable! Highly recommend! Speak to Louis! He's the best! Thank you Louis!!~ Uses his time efficiently. Always right on time. Comes immediately to residents- doesn't rush you. Helps you understand what is needed and the process. Very knowledgeable and smart! Good work ethics!~ I highly recommend this business for anyone who endures a level 3 Sewer Water Damage in their home or apartment. Highly recommended!!~ 5 Huge Stars! 10 Stars!! +++++

I had a water damage in my home due to a toilet overflow. I called this company and they came out…read moreto help me take care of all the damage. They found water in places I wouldn't even know to look. They have specialized equipment to help locate all the wet building materials. They also do in house Reconstruction which is nice. Will update with pictures once my home has been completely put back together. They made quick work out of the water damage portion and Luis already has the ball rolling for reconstruction. Definitely glad I called Home Damage Medics!

Been using Bob for years, great service and reliability. I know the job is getting done right for a…read morefair price. Happy to support a locally owned family business who cares for its customers.

Excellent communication! My carpet looked brand new after Bob was finished! They were always in…read morecompliance with COVID procedures and professional!