totally unprofessional. the owner is very unprofessional and I have found a group of speech…read moretherapists that are truly committed to my child and customer service is the best! their billing person was awful. the owner was hard to reach. over all experience... awful!

Unique Therapy is the best speech therapy clinic in Houston TX. Location in the north west area of…read morethe city. Alicia is very down to earth, and professional.

We have been coming to NTS for 3 years. My son has been receiving OT and we absolutely love it…read morehere. Our therapist is amazing. She is great with kids and has great knowledge and skills. She keeps my son's interest and attention to the task. He has learned and improved a great deal since he has been coming here. I have referred several families to NTS, who are now clients as well and are very pleased. I have seen other providers of occupational therapy conducting therapy in small rooms with barely anything in it (maybe a ball and a floor type swing). NTS has several rooms full of equipment and toys, a skateboard ramp, a zip-line, rock climbing wall, and more swings than you can think of. The learning and improvement opportunities here are endless. I would not take my son anywhere else. Highly recommended. THANK YOU NTS FOR ALL THAT YOU HAVE DONE FOR MY SON!

I appreciate being able to do a phone conference every 6 months alternating with an inpatient visit…read moreevery other 6 months. This makes it so much more convenient for me since I live quite a distance away. Since my needs are simple, I usually see Liz, the PA. She is a good listener and does not rush me when I need to talk with her. I have been seeing her and Dr St John for several years now. The office manager, Susan, is very helpful and competent for filing insurance claims; very nice lady.

I have been a patient for many years and have had nothing but good experiences with both Dr St.John…read moreand her assistant Elizabeth that I have seen from time to time and is very caring and compassionate. she always seems genuinely interested in what I am saying

DO NOT GO HERE. I would give 0 stars if I could. I went here for almost 3 months and STILL…read moreattempted suicide. After that, after a whole WEEK of them telling me their "RECOMMENDATION" was for me to go to sober living, I find out that is is actually a REQUIREMENT. They wouldn't accept me as a patient at The Heights if I didn't go to Transcend (same CEO & CFO). All they want is money! They don't truly care about someone's well being. If they did, they would accept everyone regardless if that person decided not to follow their "recommendation" on going to sober living. So they just dropped me as a patient, at my most vulnerable state. I should have listened to my friend who is now filing a lawsuit against them and Transcend sober living. DO NOT GO HERE!

All I have to say from a customer service standpoint the team at The Heights-Houston assisted me to…read morethe utmost. I was having a hard time getting answers on navigating IOPs. They not only gave me leads but also contacts w names and their #s to help us plus they followed up with me. So even due to certain circumstances we could not use their program they helped us with care and concern and we are forever grateful.

I want to share my experience with a team member, Shanika. She came for ten days and was…read moreexcellent. She came on time every day with a smile and ready to help me. I had foot surgery and needed help. She iced my foot, fix lunch, help with my laundry. She took me shopping for items I needed and I got dizzy but she was there in a second and sat me on a box while she got a wheelchair. She took me to doctors appts., pharmacy, labs. When she left the kitchen was clean and neat. She even got my mail. She's wonderful, kind, caring, and neat. Thank you so much. Rachel Randle June 24, 2025

Working with Red Bear Care has been an incredible experience. This organization is truly unlike…read moreanything else in the post-acute space. The leadership, especially the founder, is visionary -- not just trying to improve care, but genuinely rethinking how we serve people throughout their recovery and aging journey. What sets Red Bear Care apart is the commitment to doing what's right for the client, not just what's typical. The team is building a model that includes multiple levels of post-acute care, so each person can receive tailored support that meets them exactly where they are. It's forward-thinking, compassionate, and deeply rooted in making a meaningful difference. As someone who's seen the behind-the-scenes effort, I can say the heart and hustle are real. The culture is collaborative, mission-driven, and filled with people who care deeply about seniors and their quality of life. If you're looking for a place where innovation meets impact -- where the work you do matters -- Red Bear Care is it. I'm so proud to be part of their journey and excited to see the continued ripple effects of the good they're doing in Texas and beyond.

Overall, very pleasant experience. Short wait time at the…read moreoffice & during hospital/day surgery visits, great bedside manner by the Dr. Raphaeli, nurses and staff. Highly recommend!!

Office staff has poor patient care. I even spoke to Sama the office manager and the same type of…read morecare was given.

When you get a bo-bo and need to return to your normal Jedi capabilities, this is the place to go…read more I had a significant injury with my arm and after surgery - had to get it working again. After calling around, I chose Spring Klein Physical Therapy because they took my insurance and had a good Yelp rating. Stephanie. I thinks she's somehow related to Mr. Miyage from Karate Kid. She literally had me do some wax on, wax off exercises, but amongst all the stuff she had me do - I'm out of my sling and my arm is working again. I'm not trying to sugar coat anything, you have to work for it - but she will get you mobile again. So, if your body's check engine light is on, or you're having trouble twisting the pop top off - get in here and get moving again. PS...if you're needing to read this entire review because you're trying to select a PT -- get well and good luck!! May the Schwartz be with you!

Love this place! There knowledge is amazing in their profession and has helped my shoulder greatly!…read moreI am very impressed with the great quality of care they give. On a personal note, I suffer from Agoraphobia and Social Anxiety and I feel comfortable there. Everyone is so kind and friendly. It's a great place and would give it 10 stars if I could.

Very attentive care from the entire team! I will definitely be back and highly recommend!read more

Friendly staff and clean office. Cleaning and exam was very thorough. Look forward to coming back!read more