Restoration Operators were selected by my insurance carrier to correct water damage. In the…read moreprocess, they broke the toilet tank lid in the bathroom. While that was unfortunate, the worse part is that the 3-member crew hid the breakage from me; their supervisor lied to me about it; and their manager accused my wife of lying. The toilet is out of production and a tank lid of the same color grey was impossible to locate. I ended up buying another toilet after waiting for Restoration Operators to provide suitable restitution. Avoid Restoration Operators and their lack of ethics.

I live in a condo with shared walls and suffered water damage from my neighbor's hot water heater…read moredying. My den floor and walls had to be ripped out, as well as parts of the shed, where our hot water heaters live. I was set up with them through my insurance company via my claim. First step, the water remediation side of the business arrived. They did a fantastic job getting rid of all the affected areas of my home. They packed up my belongings and moved them up a flight of stairs to my guest room. Sealed off the den where they would be working and were clean and fast. Nice fellas. Incredibly responsive to any issues I had after the fact. Never a worry. The contractors arrived next. I'm so happy with the quality of work and attention to my case. A great project manager who was in constant contact and his guys were always on time, efficient and great craftsmen. RECOMMEND!

I really wanted and intended to have a good review for this company. It was especially important…read morebecause I had a flood in my apartment and depended on my insurance company (Kemper), (Methinks, skip them!), who put '911' in charge of helping me with a bloody nightmare of damage and other problems the flood caused me! At first I thought it would be okay, but it turned out to be that '911' was just as bad, or WORSE THAN the flood! They didn't do the job right by ANY STANDARD, NEVER BOTHERED TO CALL ME BACK, AND DISRESPECTED ME IN EVERY WAY POSSIBLE! SO WHATEVER YOU DO, STAY CLEAR OF 911 RESTORATIONS! HA! RESTORATIONS! IF YOU WANT ANY JOB TO BE MADE WORSE, CALL THEM IMMEDIATELY! STAY CLEAR!

We found out that our hot water heater had failed and that our basement was flooded at 4PM on a…read moreTuesday. My wife called about 8 different companies including Serve-Pro which does a lot of advertising. None of the companies would come out to start work limiting the water damage until the next day, except for 911 Restoration. Adrian Ruiz of 911 was at the house by 6PM and the company was drying out the basement the same evening, limiting the damage. Mr Ruiz was extremely helpful and knowledgeable with cleanup and insurance issues. He helped ease our anxiety also. He informed us how to begin insurance claim process. He kept us updated daily on cleanup progress. We definitely recommend 911 and especially Adrian Ruiz for anyone needing this type of service.

American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

These guys are down here in Florida putting in work on a Saturday to help repair damage from Irma…read more Every time they had to do something, they asked. They explained why they needed to do whatever to each repair area. They tarped my couch and my daughter's bed and VACUUMED after they were done. These guys are thorough and quick. I don't know why they are in Brevard on Base, but I sure am happy they are!

This company was sent to me by homesite insurance. Initially they were prompt and removed a section…read moreof wall and ceiling that was damaged by plumbing leak. They brought in equipment to dry area and prevent mold. Then they NEVER CAME BACK and left me with half a dining room ceiling and a missing wall. Weeks went by, many confusing and frustrating telephone calls. The last communication, I was promised a return call from "Tom". I never heard from Tom or anyone else. I had to settle my claim with the insurance company another contactor on my own to complete the repairs. Two months later, after the incident, the repairs have been made.

We needed help after a flash flooding and the aftermath of a hurricane at a rental property. I was…read moreleery as I'd had experience with emergency clean-up services but the property manager wanted to get the problem done quickly. Fresh Maintenance did the work BUT they were so outrageously overpriced that I will never use them again. We have had similar flooding since then and have hired our usual contractors to do the clean up at 1/10th the cost, YES, A TENTH OF THE COST! So, folks, keep a good relationship with your contractors and stay away from these types of services.

As a property manager, I've worked with Fresh on a variety of projects. They are responsive,…read moreprofessional and get the work done with minimal fuss --no small achievement given the nature of many of these assignments. What's more, management keeps us informed of status as it progresses and enables us to maintain process.

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

Our water heater leaked and AMH came out quickly. They use more then just fans and do an amazing…read morejob! We have a crawl space that was full of spider webs dirt and junk. We asked them to just remove junk but they completely cleaned it!! No more dirt or spider webs! Above and beyond!! I highly recommend them. They are wonderful and efficient !!

Without hesitation do I recommend AMH Restoration. I have had to call them for water damage due to…read morepipe leakage on more than one occasion. They have come promptly and took care of each situation. The staff is courteous, friendly and most of all knowledgeable about what to do to remediate water damage.