Went in for my first time. I was treated very well. The nurses were really great. Had a hard time finding my veins but she never once hurt me in the process. They made me feel very relaxed and my anxiety was gone. read more

Just making a quick complaint!!! My complaint is the fact that entrance #1 always appears to be closed!! That entrance has been closed for so long that they finally opened it for a few months then they close it again!! It's so inconvenient that I have to walk all the way around to get to where I need to go!! I can't understand why they keep closing it!! It's bad enough that most people who come there have trouble finding their way to their appointments, because the closing of entrance #1 I really hope something can be done about this situation! I have weekly appointments there! Hopefully they will be able to open entrance # 1 soon! Sincerely Anonymous!!! read more

My entire family has been going to this hospital for over 50 years for various health procedures. I have never had a serious complaint until recently. My elderly mother was admitted with a bowel obstruction, which is a routine event for her. We don't know what happened, but she began experiencing hallucinations and needed to have a "sitter" installed in her room 24/7. This person watched her movements to make sure that she was safe and didn't do anything to hurt herself. The first two sitters were genuinely lovely and caring. However, the third person assigned to her came into the room, curled up in the recliner and promptly fell asleep. To make matters worse, this person was in charge of a trainee, who was also in the room. I entered the room to find the primary sitter fast asleep and the trainee unsure as to what her duties should be. My mother's breakfast was delivered shortly after my arrival and neither woman would help me sit her up in the bed enough to eat. I tried feeding my mother and, of course, she started choking. Neither woman went for assistance and I was left trying to help my mother recover from her choking spell. It really was and awful experience. Later in the day, I discovered that my mother was one of a dozen plus patients assigned to one nursing assistant who was being run ragged trying to assist her patients. My mother needed assistance going to the bathroom and when I went to the nurses station to ask for help, I was told that she just needed to wait her turn for the nursing assistant to show up. Although my mother wasn't experiencing a health emergency, I didn't want her to shit herself and have to sit in it for an extended period of time, and also make a huge mess for someone to clean up. Quite frankly, the nurses on duty were dismissive and callous. The poor nursing assistant finally arrived and was very apologetic about the situation. She told me that although she knew that I was upset, she could not have physically gotten to my mom any sooner. I felt so sorry for that poor woman and for my poor mother. My overall problem with this hospitalization was that it appeared that there wasn't an adequate amount of competent staff to assist all of the patients in a safe, caring, and compassionate manner. I had zero confidence that my mother was going to receive adequate care, so I made it my job to come in every morning to make sure that she wasn't left entirely alone and vulnerable. It appears that the new for profit owners have placed profit over safety and competency. We will definitely take our business to a different hospital in the future. Our health and well-being is supremely more important than this joints bottom line. read more

Came to the emergency room with my husband on June 19th, Thought he may have had a stroke. Turns out it was sepsis and a UTI. All our docs are at Northwestern. Time and time again I asked but the attending physician said no to a transfer, He said Northwestern would have been no better. We'll, they couldn't have been any worse than Resurrection. First off, the doc took him off clonazepam. A highly addictive med which should never be taken off cold turkey. My husband had a stage 3 compression ulcer upon admission. When the nurses did their charting their records showed, on 11 different occasions, that there were no sores or wounds on the body. Two times the re ords showed that the sore was on the left elbow when it was actually the right arm. On the discharge there was no wound follow up or instructions on care. The diagnoses on the discharge papers said the doc never even ĺooked at them and signed off. Really awful place, never go there. FYI: the sore is now a dangerous stage 4. John Ÿÿÿ read more

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This hospital is in an unacceptable state and appears severely neglected. The building looks outdated, run-down, and decades behind the standards expected from a modern healthcare facility. Common areas feel poorly maintained, the cafeteria appears dirty and uninviting, and even basic supplies such as paper towels are not always available in the restrooms. The atmosphere is depressing and chaotic. The facility appears understaffed, employees look exhausted and overwhelmed, and the lack of organization is noticeable. There is little sense that Prime Healthcare is investing in cleanliness, modernization, adequate staffing, or the overall experience of the people entering this hospital. For an organization that continues to expand and acquire hospitals, the low standards at this location are appalling. Patients, visitors, and employees deserve a facility that feels clean, safe, organized, professional, and properly maintained--not one that looks abandoned, underfunded, and stuck in the 1980s. read more

This is an older medical center and hospital. I have visited it several times, mostly for quick and convenient bloodwork, and the main reason in turn for that is that my urologist has an office here. It's been around since 1953 and was known back in the day to be quite a good facility. These days, it's kinda outdated and dingy, but they get the job done here and it's still popular with the older locals. They have a lab run by Alverno Laboratories that adequately takes care of any required bloodwork. They have a convenient and plentiful parking lot also. read more

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Horrible did not help my grandma it made her worse!!!! Don't come here if there was a 0 star, i would have gave it that. Northwestern hospital is way better and helped her. read more

I went hear for a ER visit. I was unable to breathe. I got yelled at by a male nurse while telling me to control my breathing. My body is numb and I couldn't control my body. I seriously thought I was dying. Took them a hour to even be covered with a blanket when a new nurse came in and noticed my oxygen levels were low and I finally was given oxygen after I'm begging them for hours I couldn't breathe. No water or IV for hours. Nurses would walk by my door and literally ignore me. No information for hours. The first person I see with in 20 minutes of getting there is the billing department. Unbelievably horrible place- made me feel worthless. - I will say once the doctor talk to me 6 hours later he was extremely friendly and nice- so was the new nurse I received that noticed my oxygen was low. Overall scary place to go. read more

I visited the Vascular Center at the hospital the other day. The receptionists were very kind and attentive. I was taken into the room fairly quickly for my initial EKG. While I waited a while for the physician assistant to come in, it was well worth the wait as she was a a kind-hearted, active listener who showed great empathy as she crafted a care plan for me moving forward. I feel like I'm in great hands here! read more

Resurrection Medical Center - Medical Centers Near Me - Chicago, Illinois

Dino is the security officer there. An older gentleman. I came in by ambulance in the middle of the night. I was leaving early in the morning. I was trying to schedule an Uber or a lift with my insurance company, but for some reason, the representative needed to talk to the doctor. I asked if I can go back into the emergency room. And the lady that sits at the reception desk was above and beyond rude. She's telling me OH NO- once you leave the emergency room, you can't go back in there!!!" She told me to step to the side as she put her right arm out and her pointer finger to show me where I needed to go stand??!!! She said she was gonna take care of the gentleman behind me first! I said "I don't think so ma'am -because I was here first respectfully" She threatened me she was going to call security and have me trespassed!!! like what? Literally I just got out of the ER. I Want to go home and this lady is telling me she's gonna have me trespassed as a patient??? taking someone else before me, even though I was first in line? It was a huge problem. Then I was being accused of taking video by the security. Which I did not. So I have two security officers now come up to me ! Dino (rude as FK) and another Caucasian security guard older. I am profusely telling them " I did not videotape anything and you're not gonna see my phone. Nor are you allowed to." OK so they leave and now we have two hospital administrators come up to me as I'm sitting down. They're accusing me of videotaping too!!! WTF?! Specifically the Asian lady with her clipboard in hand. I must've told them six or seven times-"I never videotaped anything.!!!" The Asian lady says "we have proof. And we're doing an investigation" I said, "OK do whatever you need to do but I didn't videotape anything . By the way, I said, look up in your ceiling. You're videotaping me right now!!!" The Asian lady says "if we see anything on social media that you videotaped anything we will get our lawyers and take action" . Like WTF! I couldn't believe I was going through this. Now, I'm fuming! Fuming! So I stand up to look at the second lady eye to eye. And I said to her, "I will let you see my phone, not that I have to, but you, (pointing to the Asian lady) you need to step back because you are not gonna look at my phone!" So I start to scroll through my photos. And the Caucasian lady administrator from the hospital she's like "ok." so I show her the most recent pictures which is of my breaded chicken breast. She commented on them how great they look. And that was pretty much it, and then the Asian lady said to me before she turned and walked away, "sorry." I said to the Asian lady with a clipboard "you can take that sorry and you could shove it you know where!!!! I have NEVER in my life at 59 years old have ever had an experience like this at ANY Hospital! Dino, the reception lady (full figure lady with a mask on, of course) and the two ladies from Hospital administration, I have never had five people coming up on me before as aggressively as they did, as a sick patient leaving emergency room!!! You people should be ashamed of yourself. I was treated in such a disgusting manner. SUSANNA MANTIA- look me up as your patient. Now my most recent visit to the ER was on July 11 2026 for a severe UTI. Pain level eight. I ran out of my hydrocodone prescription. I asked the resident doctor can I please have a hydrophone tablet for the pain? They started me off with Toradol. Then they wanted to give me Tylenol. Obviously that doesn't work. so the female resident comes into my ER room and says, "you have four Norco prescriptions! " I said, "what?" "No I don't?" "If I did, I would've taken it before I left to go to the ER and I would've brought the bottle to the ER with me." This went on for 2 1/2 hours. Even speaking with the emergency room charge nurse. She was rude. Thank God when my doctor came in -Dr. Sharp. I told him the situation. He immediately said "oh, did you need a Norco tablet? sure! That's all you need? No problem. I'll give that to you" And HE DID! Thank God for Dr. Sharp. But the female resident told me when she was in my emergency room that we don't give Norco, for a UTI. Wow! So you treat the sickness of the patient, but you don't treat their pain? Why are you asking my pain level when I come into the ER. I caught the female resident Dr before I left. She apologized. I apologized too . But I told her "of course you don't treat a UTI with Norco you treat a UTI with antibiotics. And you treat pain, with Norco." She profusely apologized. I did as well. I'm glad it worked out. I'm glad that she was big enough and professional enough to apologize. That's all I needed. All is forgotten. But regarding that other incident? No way! I will never forget how I was treated.. read more

I just took my father to do blood work the person that did the initial patient check in her name Marline took half hour to check him in and looked lost most of the time!!! I hate to say it but read more

Cannot reach anyone for appointments. I tried referrals, appointments or anything might as well just walk in

Billing department- Recently, I had a couple appointments that were only partially covered by insurance due to my extremely high deductible not being met. The billing department has called and left multiple messages. I feel harassed and stressed by the number of calls/vms that I have received. Don't you think people would pay if they could? I have finally paid my bill in full and I hope I do not receive any billing calls from your office. They could benefit from learning empathy and understanding instead of calling people every other day. read more

the badest service I've ever seen. The doctor seat on front of us, during we wait on help. They not respectful.

My neurologist asked me bring my medical records on my next visit. I entered the records room to a lovely lady and a nice greeting. Tina was very sweet and informative. I am an elderly woman and she took the time to explain what I needed to do. Thank you Tina read more

I see Dr. Maria Milagroz Munoz, a gynecologist at Resurrection Medical Center, to treat my fibroids. After an ultrasound, Dr. Maria recommended surgery. She took immediate action because the fibroids were numerous and large. I had surgery 3 days ago and the surgery was very successful. They saved me from this terrible disease. I would like to express my gratitude to Dr. Mario Milagroz Munoz at Resurrection Medical Center and the skilled surgeons and nurses at the hospital. Thank you very much. Best regards, Myagmarsuren.D read more

Resurrection Medical Center - I nt to see Dr. Maria Milagroz Munoz, a gynecologist at Resurrection Medical Center, to treat my fibroids. After an ultrasound, Dr. Maria re - Medical Centers Near Me - Chicago, Illinois

Called couple local ERs to care for ingrown toe nail, Community First Medical on Addison/Central said they don't have podiatry doctors in. ER. Not a problem called Resurrection Hospital ER and they said we can and this is emergency. Healing up on 6-1+2025 and BIG THANKS to Resurrection again for caring for my requests. Barry O. read more

Nurses don't care- one told me that Emergency rooms are not fast, so I have to wait my turn whenever that would be - my mom is in pain and they just don't give a darn read more

No one tells you what's going on , you can wait days for treatment. I would never take anyone to this so called Hospital. Now I see why it has 2 an a half stars. Pass this place up and go to a real hospital fast. read more

Why does this hospital have such terrible reviews?! I realize hospitals are a place of alot of stress for the individuals that are going there and their families. My mother was in ER the whole day and has been on the 2nd floor - east for the past two days and both the ER and 2nd Floor - east has been nothing but professional and kind and have come every time the buzzer has been buzzed. As mentioned time is stressful in the hospital. I approached every person here with kindness and "please" and "thank you" and "I'm sorry to bother you but ..." Maybe that is what is needed from the people and all their bad reviews? ‍ read more

I've always been well taken care of here. My doctor has since retired and there seems to be no other available options to switch to at this time. Such a bummer. read more

I don't usually leave healthcare related reviews on Yelp, but am making an exception here. I had a routine test performed 10 days ago and still don't have results. In the past, I've received the results in 24 hours or less. I cannot access new patient portal and old patient portal (when Res was part of Ascension) doesn't contain new data. Day of my test the technician mentioned there might be a delay in radiologist being able to access prior radiology films and reports. I wasn't aware that Res had a new owner. Very unhappy about change in ownership and quality of service. read more

The staff checking you in at entrance 4 are rude. No one answers the phone in the women's health office or family practice when you call. If you leave a voicemail, don't expect a call back. Don't expect a doctor to call to explain test results to you. Basically the worst hospital I've been to. If you are instructed to get bloodwork done in the lab by entrance 4, they may or may not have the paperwork needed when you show up. read more

This review is for Radiology section. I went there for the Cardiac CT Scan. I told them when I registered that I was hearing impaired. When I arrived at the waiting room, I also told that I was hearing impaired. When I laid down on the machine, I told them that I was hearing impaired and that I did not bring my hearing aids so that they would not interfere with the test. At no point did anyone ever tell me that the machine gives out Audio Instructions to 'hold and release breath'. I heard sounds but I could not make out the words, so I stated to the technician during the test "I don't understand", then she yelled at me that "I ruined her test" and told me that the test was over. While looking at my paperwork, I saw a note that clearly stated "patient is hard of hearing", they definitely are not properly trained to deal with hearing impaired patients. Plus she was rushing me off the machine because there was a line of other patients waiting to be scanned. I told her that I was slow because I have neuropathy in my legs. They treat people like cattle. Clearly they need to review their Americans With Disabilities policy and procedures.... read more

My son went a week ago for blood tests. Waited over an hour while I waited in the car. Also gave a urine sample. Test results were never sent to his Dr they had no record other than him checking in. Where are the results?!!!! This is unsatisfactory service What did he waste all that time? The ER isn't any better when I was there recently. If you are on drugs or homeless you get better service. Parents were there with their baby who had a reaction to something they were told if it got worse let them know what kind of care is that?!!!!! read more

My wife CT scan for heart test been waiting over weeks they still do not have results call every day nobody knows nothing stay away from this place. read more

Last Feb. 25, 2025, my husband picked up at the Chicago Airport via emergency service due to severe pain on his abdomen. When he got admitted same day, doctors 1st diagnostic was insect bite but its not as per surgeon doctor, so they need to do the surgery last Feb.28, to stop the infection. After the surgery, they gave him pain reliever to ease the pain. However, Mar. 1 (day 1) , pain reliever medicine is NOT AVAILABLE due to their invalid reason such as changes of system in the pharmacy and they cant access the pain medication. With this, he suffered for a horrible pain that no one wants to experience it. He asked to be transferred to other hospital but the nurse said "it depends if there's an available room" (as if they checked it) . While my husband keep on asking for their help, the nurse said that they can get it already, so he waited for another hour and nothing has been given to him because it's just a lie, how? he called them again for follow-ups (many times) then the other nurse said the same reason - issue with the Pharmacy system. Some nurse took care of him but some are not. Some nurse can't even give his medicine on time (it should be 4 hrs. but they will do it after 5 hrs. instead). He needs to keep on following up from time to time like his breathing treatment (for the past 5 days, they only give them 2x - this should be every 6 hrs.); Pain medicine - can't give on time because of system problem and more. He keeps on repeating all the things he needs where in fact hospital should monitor their patient sincerely. People goes to the hospital to treat them well and not to be neglected nor mistreated. read more