Wow..the wait. As someone said, it takes them forever. I drove my wife here for a 3 o'clock appointment. It's almost 6 and I am still here waiting. She was finally seen by a doctor at 5! They do have wi-fi, which helps. However, shop around. They don't seem to care about the patient's time. It's awful. read more

http://www.retinavitreouscenter.com/ This is a practice with nine docs, all of whom are specialists, aka, they are not general opthalmologists. I was sent here because I'm severely near-sighted and need to have my retina monitored every couple of years for detachment and to have my pressure checked. It was very easy to schedule with these folks-- since they have so much manpower, I was able to call on a Wednesday and get an appointment for that following Monday morning. The staff is courteous and the doctor was patient and knowledgable. Ample parking and pretty easy to get to. They did a great job of explaining things, which I think is part of the bonus of their affiliation with Robert Wood. read more

Bring a book and a snack because the wait is long. The waiting room is full, women are diving for the 2 good housekeeping type magazines and the tv station stays on depressing NJ news. After some of the woman started chanting Rachel Ray, I asked the receptionist if it could be changed. Absolutely not. We only let nj news or CNN on our tv. So I still sit here - now over 30 min.- and read web md magazines with the unhappy waiters. read more

It's NOT ok to make patients wait 2 + hours. This is the second time that it has happened. They need to plan better

I was lied to 2 times by workers at NJ Retina ( one in New Brunswick and Lisa, the office manager in Edison) Here are the issues I had I was told I needed a procedure for CSR by DR Green in Edison. I called my insurance AND somebody in the New Brunswick office that schedules the procedures. I told them that I would ONLY do this IF I was not charged anything extra. They said I would not be charged. ( 1rst lie) Sure enough, after the procedure ( Which by the way, did absolutely nothing to rectify my eye issue) I received a bill for over $450. In the time between the procedure and the bill I lost my job and I was now collecting unemployment. I then called Lisa (office Manager) at the Edison office and I told her that SOMEBODY assured my that I would not be charged. I told her how unhappy I was with the person that told me that I would not be charged and that I lost my job. She said she could create a hardship and only charge me $150 total and I paid 75 right then. After that I did not receive and calls or letters regarding my outstanding bill. A few months later I get a call from a collection agency saying I owe them $375. I told them I only owed $75. I then called Lisa and she said and I quote "They never should have sent your outstanding bill to the collection agency because you were a hardship" and she would look into. She did not call me back for 3 months, so I assumed that she took care of the mistake. Last week I get a call from the collection agency again and saying that I owed the FULL $375. When I called Lisa again, she had an attitude and said that I owed the full amount to the collection agency! I asked her why she lied to me about me only owing $75 and that I was not happy and this is unprofessional. She told me to do what I got to do. After this experience, I would NEVER recommend Dr Green or any other Doctors in any of the other offices because of the way I was treated and lied to 2 times by NJ Retina workers. read more

I first visited an optical shop for my vision check up.They after initial examination directed me to go to a eye specialist for cataract examination.They asked me to go the NJ retina for retina examination.At Nj.Retina after the co pay the usual procedure for retina examination was done and sent report to the cataract doctor..I received a bill for a small amount about 20$ and the rest was paid by my insurance.After the cataract surgery,the cataract doctor office again asked me to see the Retina doctor for the reason known to them.This time also I paid the co pay and said that surgery was done for the right only and if it is a followup the right eye only needs examination.The whole procedure took only few minutes.Then again I visited the same optical shop for my eye-glass prescription since my doctor who did the cataract surgery refused to give prescription(reason not known) A few days later I received a bill from NJ Reina for around $300 for my second visit with details of examination of both the eyes.I disputed the claim and requested for reconsideration.After a few days I received another bill from NJ.Retina for a total o $700 stating the insurance took back the amount paid to my first visit. and collection agent sent me notice to settle the bill.I settled the bill.My bitter experience may reveal that we must be careful in choosing a doctor and ascertain the cost of treatment and connected expense before gong to the actual procedure.. Hari read more

I am a private pay and was referred by my ophthalmologist. Due to being a private pay my ophthalmologist, upon explaining my need to the Retina Vitreous Center, secured an appointment and a priced my appointment at $300.00. I arrived early as directed and had to wait 3 hours before i was seen. I was told nothing could be done for me. At check out I was charged an additional $50.00 which I paid and was told I was paid in full. twenty days later I received an additional invoice for $75.00 and called to question the charges. The staff said they would perform a check and get back to me. The only way anyone got back with me is to keep sending invoices. I feel exploited and overcharged for what turned out to be a pointless exam which wasted about 41/2 hours of my life and had to pay extra. I would recommend you do you research for an alternative clinic before making an appointment here. I'll never go back! read more