I have a poorly done tattoo that I want removed. After making many calls and looking for good…read morereviews, I decided to contact Stacey at Adieu. He was very helpful in explaining the kinds of lasers used, and deciding which would be the best for removing my tattoo. His pricing is good and the process is off to a great start!

From the owner: laser tattoo removal, picosure laser, laser skin care, laser acne removal, laser hair removalread more

My experience here was disappointing…read more I made an appointment for a consultation for a laser treatment for sun spots, since I saw on the Total Body and Laser website that they advertised a specific laser I was interested in using. At the consultation the staff member informed me that they did not have the laser listed on their website, but instead have the Picosure laser. I asked whether Picosure was ablative or non-ablative and the staff member did not know. I went home and did my own research about the laser. I booked an appointment for sun spot treatment with Picosure. At the appointment, I was quoted $350 for treating the spots. I said okay and the staff member treated one spot on my face and a few on my legs. The treatment lasted under 15 minutes. Throughout the visit, there are many signs prompting customers to pay a gratuity. At checkout, I was prompted to pay a gratuity via the CC machine. I am happy to pay a gratuity for an hour long facial etc. However, the treatment lasted under 15 minutes and I was prompted to give a 30% tip, i.e. over $100 for 15 minutes. This strikes me as too much and out of line with the practice at other med spas. All this would have been fine if I would have had good results. However, it has been over two weeks since the appointment and there are absolutely zero results from the treatment. None. On their website it states that the "pigmented lesion will darken during treatment". This did not happen, nor has it happened since. I am assuming that either the staff member did not use the laser correctly or the laser was faulty. All in all a costly, disappointing, ineffective interaction.

Was contacted by them to say my appointment was cancelled due to staff illness (this is the second…read moretime this has occurred) and then received an email later stating that I missed my appointment and was going to be charged for 50% of the cost of service for missing my appointment. I have also been charged full price for all services as a new customer even when I signed up for 50% off services to all new customers. This company does not communicate well with their customers and will cancel appointments the day of and then blame their customers for not showing up. Stay away.

I have had a great experience with Aaron getting my tattoos removed. Great service, great price and…read moregreat results!

The guy there is a complete con. After nine removal sessions, I can still see my tattoo. Not to…read moremention that during the pandemic, he told me it was a hoax and didn't wear his mask properly. The entire process was unsanitary even before pandemic standards, and the laser he uses is not the correct kind for tattoo removal - but he advertises that it is. I believe he prolonged the process only to get more and more money out of me. I have chosen a different tattoo laser removal business that does the exact opposite of what he does to continue removing my simple tattoo. I do not recommend going to this place of business for your own health, safety, and pocket book.

I had one or two sessions left . They filed bankruptcy and completely took my money as well as…read moreother people's money . They could have had a countdown to finish the work they owed to people saying they are only open for one more month, but they didn't . They decided to close down and wipe their hands clean , whilst at the same time taking people's money that they worked HARD FOR. Do you know how many hours it takes to make $150? 7 HOURS OF LABOR. They took that from me. They Never called or texted , never let me know to come in and get the rest of my sessions done . NOTHING. Never sent the money back . They literally talked us into getting a package deal and a month or two later shut down . They told me to wait longer .. like a month between each session and I did . Kind of ridiculous to tell me to wait so long just to shut down. .

Very disappointed, I bought tattoo removal sessions upfront and they closed down taking my money…read morewith. Such a shame because the service and family were great to work with... now I'm out money and I have only some of my tattoo removed

DR Ruiz is amazing , she really takes time and builds a skin care regimen tht works for you…read more. Extremely flexible schedule! . She listens and makes great suggestion. I can't say enough great things about her!

From the owner: Royal You Med Spa is a physician-led medical spa in Madison, WI, offering…read more laser tattoo removal (PicoWay), RF microneedling (Candela Matrix), Botox, chemical peels, and skin rejuvenation. By appointment only.

I've been a loyal client of Robertson Cosmetic Center for several years, but unfortunately, I will…read moreno longer be returning. As a mother of two young children, finding time or justification to spend money on myself is rare. To ease the financial guilt, I usually wait for special promotions or discounted gift card offers. That's exactly what I did for Mother's Day--I purchased a $150 gift card for $100 as a small treat to myself. Yesterday, I received a message from Robertson staff reminding me of available gift cards, which prompted me to schedule an appointment. Since I was at work, I didn't want to make a call, so I used their online booking system. The first available appointment was with the provider I normally see, and I thought, "Perfect! Next Wednesday." I booked it and moved on with my day. A few hours later, I received a voicemail saying I had missed an appointment 20 minutes ago and that I had been charged $100 for a no-show. My stomach dropped. I immediately called to explain the situation--that I mistakenly thought I was booking for next week, not today. I was even willing to leave work early (I'm only 9 minutes away) and come in right then. I explained how I truly cannot afford to just lose $100, and I was hoping for a little understanding or flexibility. Unfortunately, none was offered. The receptionist said she'd check with the practice manager and placed me on hold for one minute before returning to say, "Sorry, it's our policy." I asked to speak with the manager directly, and after several hours with no call back, I called again--this time the manager answered. She seemed prepared to shut me down before even hearing me out. I explained that I completely understand why cancellation policies exist--to prevent missed opportunities for other clients and protect the business from late cancellations--but this was clearly a genuine mistake, not an abuse of the system. I asked if anyone had even tried to get in during that same window, which would have indicated a lost opportunity--but she refused to answer directly. Her only response was, "It's our policy." I then asked to speak to someone above her, and the next day Dr. Robertson called me. Unfortunately, his response was just as dismissive. No empathy, no flexibility--just, again, "It's our policy." It's really disappointing, especially considering how much I've spent over the years and how many people I've referred to them. I know most of my referrals probably didn't even use my name, but they were all based on the trust I had in this practice. That trust is now gone. All this over $100. What makes this even more frustrating is that I didn't receive the usual confirmation or reminder text for the appointment. When I asked why, I was told those only go out at 7:00 a.m., and I had made the appointment after that time. If that's the case, patients should not be able to book same-day appointments online without some kind of confirmation system in place. A simple text might have helped me catch the mistake. I understand policies exist for a reason. But good businesses know when to make exceptions--especially for long-standing clients with genuine intentions. Life happens, and there are plenty of other providers who balance professionalism with empathy. I'll be taking my business to one of them.

I have had a very long, awful lip filler experience here. I went here 6+ times and spent…read more*thousands* of dollars to leave every time just to heal and have lumpy, uneven lips with very little results a few weeks later... over and over and over. I kept coming back and listening to their messages because I didn't go to school for this, so what do I know? 6+ visits later all I'm dealing with STILL are lips full of lumps of uneven filler, heavy heavy migration ("filler mustache" if you want to google) and no results. I pointed out from the beginning that I was unhappy and I have many messages going back and forth about that, and the lumps. Then at my last appointment I wanted to discuss the lumps and the weird fullness only in the middle, and was told any bump she saw then was "natural anatomy". I pointed out multiple times (in messages I have screenshots of through Klara), how unhappy I was with no results and the lumpiness (nearly immediately after my second appointment), and I was told every time to just keep coming back and they'd fix it. It was never fixed. It never got better. I came here to fix how self conscious I was of my thin lips and I've been more insecure of the bumps and lumps and migrating filler than I ever was of my natural lips. None of the photos in the nasty collage I put together were directly after or within 2 weeks of the filler healing, so these are NOT healing bumps or swollen. All of these are just day to day pictures I took when I was feeling awful about my lips that I zoomed in on and cropped, or regular photos I cropped. I don't even understand how filler is done this poorly. Now I'm struggling to find another place that will dissolve this ugly mess so I can start over after putting thousands into what I thought was a good place.