I am very happy with the service I received from this glass and mirror company. My window needed…read morerepair and they responded right away which made the entire process stress free. They showed up exactly when they said they would and worked efficiently while still giving great attention to detail. The price was very reasonable for the level of service and the final result looks perfect. I will definitely recommend them to anyone who needs glass or mirror work.

Had a window with a broken outer pane. Called Jim, and he was over within a day to take…read moremeasurements. As soon as the glass came in, he drove right over again to perform the repair, not just to the window, but to the damaged screen as well. Quick, easy, and less expensive than replacing the whole thing!

Great service and great people! highly recommend had a French door whose glass broke and they…read moretreated me like a big customer when I was just getting a couple window. Paints went out of their way to make sure it was the right size great people!

We had a great experience working with Shawmut Glass! Aaron was extremely responsive and went out…read moreof his way to find exactly what we needed from suppliers. He kept us updated every step of the way and made the whole process easy and stress-free. Highly recommend -- we'd absolutely work with Aaron and Shawmut Glass again

Germaine came to our house to give us a quote to install a shower door for our newly renovated…read moremaster suite. He was prompt, courteous, well prepared and above all professional. We loved his presentation, chose a style we liked and within 3 weeks the shower door arrived. These doors are custom cut glass and were exactly what we wanted. Jermaine came personally, with a very good assistant and within 2.5 hours (on a Sunday no less) the door system was done. We couldn't be happier. What I liked the best is that he is the owner, and puts his name and reputation on the line. I like that!

From the owner: Cape Exquisite Glass is a up and coming Frameless Shower Door Company. We have specialized in glass…read moreshower doors for 7 years. Customer satisfaction and reliability are the goals of our service. Cape Exquisite Glass is here for you with perfect showers!!

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

5/25/22 UPDATE - Michael and I had a very productive phone call about the issue. He helped clear…read moreup the misunderstanding, and then worked with me on finding a path forward. Matthew came today and performed the removal/reattachment work at no charge. I'm very appreciative of how they helped get this issue resolved! They helped turn an unfortunate situation around and. Nice work, and thank you! We added a bathroom in 2016 and our contractor selected Image Glassworks for the shower door work. Initially we were really impressed with the customer service, the look, and quality. Then in 2020 I reached out to ask for some help with the shower door no longer closing as it should and the frame pulling away from the wall (see photos). They got right back to me with a quote, suggesting a complete removal and reattachment. A bit expensive and I didn't understand why the frame would pull away from the wall like that, but I was prepared to pay to get this taken care of. Then COVID happened and we were no longer in a position to do the work. I reached out again in 2021 when our circumstances had changed and when the problem with the frame and door had gotten so bad that the door wouldn't close at all. I tried over the course of more than a month to get them to help (multiple phone calls, promised return calls that never happened, and emails to both Michael and Matthew that were not replied to) but they ghosted me, and now I am stuck with a shower door that I have to wedge closed. Very impressed with their initial work but very disappointed in their after-sales service.

Like others, my initial experience was good. Crack in double glazed window - paid over $600 for…read moreglass replacement (which seemed excessive, but I needed it done quickly and included window removal and reinstall). No issues and looked good when done. Cold weather came and there was condensation, then when weather cooled further, ice, on the glass, inside the house. I had never had this issue before, nor was it ever seen with the "partner" window (they are a pair on either side of a bay window), so I tried to get it resolved. Months of back and forth later, someone came out and caulked the exterior of the glass (2 visits). No other visits, discussion, or attempt to remedy e.g. check on vacuum seal or anything else. First cold weather snap, condensation inside again. Emails after this point ignored, always "in a meeting" when I call, calls not returned. Michael finally left a voicemail that it must be the frame, which is not what they deal with, so nothing more to be done and has since ghosted me. I sent photos showing they replaced the metal interior frame between the panes (no idea why), so it's not just the glass they dealt with and they removed and reinstalled that as part of the repair. I have called twice since then, but no response 3 days later. 12 months of aggravation and no resolution. They just abdicate responsibility and have no interest in resolving the issue that occurred while the window was being repaired. I definitely don't recommend this business.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

Absolutely perfect choice of design and install. Mike is a pro, knows glass, knows his customers…read more We wanted a show piece shower and we now have one.

i am so impressed with this company !!! i didn't know a glass company worked on windows. i called…read moreand Mike came out the next day. i had a window that would not close. Mike solved my problem so fast. he took the time to answer all my questions related to other window problems i have. i highly recommend this company. thank you all for the fast service and saying "we're here for you".