WARNING: I believe Rite Window in Woburn, MA operates a calculated bait-and-switch scam. Prior to…read moreJanuary 7, 2026, they called me relentlessly to schedule a consultation. Salesperson Trevor DiTullio came to my home with a polished presentation about being a family business with outstanding reviews, specifically mentioning that Mass Save refers clients to them to establish credibility. During the consultation, I asked Trevor a direct question about basement windows below grade level that require excavation. I explicitly asked if Rite Window handles this work. This was the determining factor in whether I would sign a contract. Trevor looked me in the eye and stated: "we'll dig out the dirt and add in window wells." Based solely on that promise, I signed the contract and authorized a hard credit inquiry on January 7th. The contract had a 3-day rescission period ending January 10th. Immediately after it expired, Rite Window called to schedule measurements for January 13th. The timing is not coincidental. Today, the measurement technicians arrived and flatly stated Rite Window does not remove dirt or perform excavation work. The technicians were shaking their heads, clearly aware the salesperson had lied. After admitting they could not do the work that was the entire basis for my contract, they insisted on measuring other basement windows because they didn't want to waste their time. I had to explicitly refuse. The whole point was the two below-grade windows. I immediately made multiple attempts to reach management. The company that called relentlessly before my signature has become completely unreachable. Trevor eventually called back and admitted he told me they would dig out the dirt. He stated he would cancel the order. When I demanded to speak with a manager, he said he would "see what he could do" about having someone call back. Hours later, no call. They also refuse to provide email addresses for management, deliberately preventing written documentation. The pattern is calculated: Use Mass Save's name for credibility. Call relentlessly to get the consultation. Tell customers whatever they need to hear to sign. Wait for the rescission period to expire. Schedule the next appointment and reveal the lies. Make management unreachable. This is, in my opinion, organized fraud designed to trap customers after the legal cancellation window closes. I authorized a credit inquiry based on promises Trevor admitted he made. The technicians confirmed the services do not exist. I am filing complaints with the Better Business Bureau, Massachusetts Attorney General, and disputing the fraudulent credit inquiry. The Mass Save claim is a sales tactic. The family business story is a script. The promises are lies. The timing is intentional. Do not give this company your business, signature, or trust. Find an honest contractor.

I have called to service a window that keeps sliding down and doesn't hold open. Window is only two…read moreyears old. No communication from the service department, called and left online request and nothing. So much for a lifetime warranty. They should just leave a phone message recording saying ...Ha Ha Ha..... you gave us your money.....and we gave you lousy in house fabricated garbage windows... thanks for calling.

Contractor here, I've worked with Ken for 15+ years, he does amazing work! He designs all my…read morekitchens and bathrooms and supplies, the cabinets,. I can't recommend him enough, he's awesome and has a great eye for design and innovative idea ideas! He's also easy to work with. Gary Level, & Plumb Construction Inc.

Discovered Right Angle Kitchens while perusing the showroom at Clarke Appliances. Contacted and…read moremet with Katie soon after. Working with Katie was an absolute pleasure from start to finish. From the very first consultation, she took the time to understand my style, needs, and how I use my kitchen on a daily basis. Her design ideas were both creative and functional, transforming my space into something my husband and I could have only dreamed of, like his coffee bar! I'm not terribly creative, so Katie really helped me fill some of the gaps for decor. Communication throughout the entire process was clear, professional, and timely. Every detail--from cabinetry and lighting to layout and materials--was thoughtfully planned and beautifully executed. She struck the right balance between aesthetics and practicality, and I now have a kitchen that is not only stunning but incredibly efficient to cook and live in. The contractor team of Dave and Buzzy were also amazing, with constant communication and attention to detail, even while we were away for the better part of the remodel. We have received so many compliments from friends and family, and I can honestly say the kitchen has become the heart of our home. I would highly recommend Katie and Right Angle Kitchens to anyone looking to reimagine their kitchen--you're in great hands!

We got a quote from Home Depot to reface our cabinets for $16K. Instead we got a full cabinet…read moreremodel and a new countertop from Cabinets to Go for $8K. Which is pretty damn awesome! We just purchased our first home and we were in over our heads making choices left and right (new floors, new lighting, new appliances etc.) We had very little idea if we were doing the right things, and if we were doing them right. But Nate (who is the mgr at the Woburn store but was at the Braintree store), made it SO EASY. Using the measurements we had (which were far from exact) and some photos he whipped up a quick visualization of what our kitchen could look like. This included knocking out a pantry, adding new drawers and new cabinets. Then he used the visual to help us pick out cabinets, handles and other details. With the first design, we didn't have enough countertop space to work with their fabricator (they needed at least 25 sq ft.) but Nate walked us through how we could find stone remnants and contractors to get that work done. Ultimately, with his help, we decided on a second design that made better use of the space and qualified us for their stone contractor. He was courteous, patient and LIGHTNING FAST with bringing our vision to life. As new homeowners, we cannot recommend his service enough!

This is the worst cabinet dealer hands down. They delivered part of my order. They lost some of my…read morepieces. They found them a couple days later. They said they were delivering them right away. A couple days pass and I have to continue calling the store 3 times a day for a whole week. Finally they tell me two stops and they will drop my parts next. Nothing. Next day they tell me I'm the next stop. Nothing. Next day they tell me I'm the first stop. They finally dropped off my parts today. They dropped the wrong crown molding. This place is the worst. 00000stars. BUYER BEWARE!!!! TERRIBLE WOULD BE A COMPLIMENT.

Not a showroom for individual customers. Industry supply store. Even though The Delta website calls…read moreit a showroom...

As a sales person in the kitchen and bath industry I would like to shed light on the previous…read morecomment. Many manufacturers prefer to speak directly with the end user of their product so that they can get all of the details of the issue first hand. Many will not expedite a solution when requested by a vender because it is not their prefered protocol. I've dealt with customer service issues like this for years. Homeowners often feel they are being ignored or pushed off when actually they will get superior service by simply calling direct. Boston Basin is a great company and they were likely following the manufacturer's direction.

We have been renovating an old home over the last few years and the final project was a complete…read morekitchen redo. Eric Rikeman from Adams Kitchen came up with an excellent design, that changed the layout to one that is modern, efficient, and smart looking. The quality of the cabinets is outstanding and the installation was expertly done. We actually had Eric and his team come back recently and do some custom cabinetry in our dining room to match the kitchen. I very highly recommend Adams Kitchens and Eric Rikeman.

My husband and I did a total renovation of an old house, with plenty of "old charm". We worked with…read moreEric, and couldn't have been happier. From the initial planning process to the installation and follow up, Eric was extremely professional and delightful to work with. His customer service was an A++. Would definitely recommend.

I'm about a year late with this review, but since we're in the season of giving thanks I wanted to…read morewrite my review. I highly recommend this business. I was referred by a friend and am very pleased with the service. The staff is knowledgeable and helpful and the product lines are all high quality. Michael redesigned my entire kitchen and thought of every little detail. I couldn't have done it without him. He and Gail coordinated on design and function and helped talk through any questions and concerns I had. I'm very happy with the outcome and this team made the process so easy.

I had a great experience with ProSource. I ordered tile for my bathroom floor and kitchen…read morebacksplash. It took a little longer for my floor tile to come in due to COVID-related delays, but the backsplash arrived early. Brian was upfront with me about delays and having experienced delays with everything else I ordered for my remodel, I expected it. This was my first time remodeling on my own and Brian was very helpful and knowledgeable. ProSource has the best price I could find for the Thassos marble tile I ordered and I absolutely love it!

Gerrity is the best. We've used them three times: countertops in the kitchen, replacement hearth…read moreand facings for a fireplace, and a bathroom vanity top. Their selection of granite is amazing, and their input on what might work for your project is fabulous. They gave us samples to bring home and compare, which was very helpful. The workmanship is really terrific. Everything installed perfectly, and they are very cheerful about custom and even quirky requests. To top it all off, they're just great folks with a really great customer service attitude. Extremely highly recommended!

Best there is…read more Period. Yelp says to write more,...but there really isn't anything more, they are the best.