had gutters installed 5/14/26. water leaking behind gutters. they said they come back it's been…read moremonth. they drilled into drip edge. I have spent countless hours on ladder trying to fix their issue. I hate posting this but it's not right.

From the owner: At Russell & Sons, we understand that gutter and downspout services can be a significant…read moreinvestment. That’s why we’re committed to offering competitive pricing that works within your budget. Transparency is at the heart of what we do—we’ll provide you with a detailed, upfront quote before any work begins, so you’ll know exactly what to expect. Not ready for a new gutter system? No problem! We offer a range of services to protect your home, including professional gutter cleaning, gutter guard installation, and service calls to address your needs.

We have no clue what caused the problem but my husband noticed as he pulled into the driveway that…read morea portion of our gutter had come attached from the roof. There had not been any weather or wind to cause this - it just happened. And it had not been that way when we he left for work in the morning. I took a photo and entered a request into Yelp asking for estimates for the roof repair. Timeless Exteriors was one of the first to respond. They were able to come to the house pretty quickly and assess the problem. It was not something that could be immediately fixed, so they promised to send an estimate the following day. As promised, we received the quote and scheduled the work. Timeless Exteriors communicated well, showed up as promised and finished the work in a timely fashion. We were charged as quoted. They did a nice job in the fix and we would hire them again. But hopefully that won't be necessary any time soon. Highly recommend.

So thankful for the job Timeless Exteriors did on my gutter installation! The price was reasonable…read moreand I will be using them for future projects! Thank you so much for your exemplary work ethic and steady communication during the process!

Definitely check out other options unless you want to pay top dollar for low quality work.read more

In the Fall of 2015 we hired Terra Firma to do a large number of home improvements. He had done…read morework at my old house and I liked the work and the overall cost. Plus he gives a 20% discount for return customers. We hired him to: replace the roof, replace all windows, re-do the master bathroom, finish the basement with a new bathroom, bedroom and media room, and build a new paver patio with fire pit. All of this work took about two months and, overall, we were happy with the cost, quality and our interactions with him. He was accommodating to our overall vision and also offered us many suggestions to improve the end product as well. If we didn't like something he would make it right. He even came back twice after the job was done to do a touch up with the paint and to re-do the bannister that was loose on the wall. He also went over and above what the contract stated on different occasions. One example- He set up the electronics for the TV and the surround sound in the basement at no charge. That was a huge help to us. If I had to offer any improvement suggestions, his billing statements could be stated more clearly. For the amount of money we were paying for these projects and how little wiggle room we had over the budget, I monitored the budget vs the spend very closely and it was very hard for me to figure out the spend vs the work completed using the invoice tracking system he used. But he sat with me at regular intervals and at the completion of the project to go through all of the financials. I would definitely recommend him to others (and have) and will most likely use him again for future projects.

DON'T DO BUSINESS WITH THIS COMPANY!!! I hired Sean to…read morereplace my existing Chain-Link fence for a cedar fence. I paid them half up front, they tour down my fence and installed wooden posts. At this point they requested another payment of 1/4 of the total amount, and then they never returned to finish the work. I paid them 3/4 of the total amount(approx $6,000) and never got the work finished and was denied any type of refund. 4 months went by and I had to hire another company to finish the job. Research this company, they have a long history of this type of behavior with taking money and not finishing the work. I attached pictures from their own Facebook page 'bragging' about how nice the fence is going to look when finished.

Sean's work is fine. I used him for several projects at my rentals. But there is a dishonesty at…read moreplay here that is troubling. 1. On March 18, I paid Sean (through Jena Mae) a deposit of $245 to repair a window pane. 2. On March 21, Jenamae told me the work was completed and that I should pay the remaining $245. 3. I went to the house the next day and saw that the work was NOT completed - even though Jenamae texted me that it had been completed. 4. Sean never completed the work - seems like he just decided not to do it. On April 7. I got another vendor to fix the window. 5. I have repeatedly requested that they refund my deposit. Over the course of the past five months, Jenamae has said at different times (i) they have already refunded me (ii) she is dealing with a health issue and (i) they will refund that day. 6. On September 8, I took Sean to small claims court and was awarded a judgement against him for a refund of the deposit. I have documentation for every statement above and, if challenged, can and will provide evidence on the thread. Again, the work is fine but the undercurrent of dishonesty by Sean and Jenamae is downright bizarre - especially if you consider the amount of work we had already done and would have done going forward. The case was in Franklin County Small Claims and case number is 2020 CVI 015228. I noticed that they (Sean and Jenamae) appear to have at least one other open small claims case against them 2020 CVI 016855. http://www.fcmcclerk.com/case/search Also, check out their facebook page reviews for additional concerns. https://www.facebook.com/natolaconstruction/reviews/?ref=page_internal

Timely responses and great service. Mr Tool Belt replaced rotting wood trim - recommending vinyl…read morereplacement for longer wear and no maintenance which no other handyman did. They also replaced a door. Some other contractors considered our project too small. Their estimate was competitive with others we received. We would highly recommend for timely, quality work on any of your home improvement needs.

Needed a couple of items fixed- roof vent and disposal. Not urgent, and it ended up taking a month…read moreor so for them to get the jobs actually done, due to scheduling and weather, which was fine. I'm sure if I'd said it was urgent they'd have tried to come sooner. They came out a week or so after I called to check things out and give me a quote. That guy, Matt, and the later handyman were friendly and efficient. Then another few weeks till they came out. I got the disposal and they installed it, plus added a plug under the sink and fixed the wall switch. Took an hour or so. This is the only handyman our dogs haven't barked at when they got here, and never did. He said he has dogs, but sometimes ours go nuts no matter what, on just hearing or smelling a stranger. The roof took maybe half an hour. Again, professional and efficient. Prices seem a little high to me, but it's been awhile since I hired anyone so this may be the new normal. And I used to be able to do some of this stuff but can't now, so, I have to pay someone sometimes. Worth it to have it taken care of.