Did an excellent job. On time and quality wise. Everyone we dealt with was great. Would not…read morehesitate to recommend them.

I recently had a roof replaced with Barnett. I need to separate my comments regarding the actual…read moreworkers, and the company owner / son. The communication up front was nearly non-existent. Follow-up does not happen as promised. One morning prior to 7 a.m., I was awakened to the sound of my dogs barking insistently, only to find a truck full of building materials, and three strange men walking around my lawn. The owners son had forgotten to tell me materials would be delivered. The actual workers get 5 stars. The owner and son have earned one star. Thus, the average of 3 stars for this review. They were polite, timely, meticulously clean. They worked from sun up to sun down, barely taking any break. I have nothing but good things to say about them. I found the owners son to be quite difficult. This includes a remark that the son made about his (Mexican) workers that was quite derogatory and I was offended. After the work was completed, I had a gusher of a leak in the sunroom late one evening after the first rain. I called the next morning and was told they would come to repair the damages mid morning the following day. They failed to call or show up. I got up on a ladder and took photos, shocked by the sloppy workmanship I discovered. When I called the following day to inquire, I was rudely treated. I told the owner NOT to send the son back to my property. The following day the son arrived. I am now told that they have corrected the deficiencies, however I have zero confidence in these folks. I am considering paying a second company to do a full inspection to provide assurance that there are no more leaks and I will not have trouble down the road. Photos will be posted.

DO NOT EVEN BOTHER GETTING A QUOTE. They did work for us…read morelast year, and now as I'm looking for some more, bigger jobs to be done for my home, they came up as local options and it occurred to me I totally forgot to review them on their job last year! Totally RUDE and unprofessional owner and team. They were messy, left cigarette butts EVERYWHERE. We are STILL finding nails all over the yard and flower beds. The owner made suggestions based on what would make him the most money, not based on what was best for our actual home. When we had him (his crew) come back out to redo SEVERAL things they had done wrong, the owner tried to reason his way out of it or make excuses. No. You are being paid to do a job. Do it right.

Just hired them to do my a complete tear out and reinstall of roof. The crew was great. Even…read morecleaned up enough every day for me to get my car back in the garage. I would recommend them.

Roof inspector, Jack Ruffner, came by my house to give me a quote on my roof. He was very pleasant…read moreand their services are affordable. When I'm ready for a new roof and windows, I'll be reaching out to Yates for sure. Jack was very knowledgeable about insurance claims and they make the process easy! A#1 in my book!

From the owner: We offer 24-hour emergency roof leak assistance, roof repair, replacement or upgrade. We provide…read moreservices for siding, gutters, leaf protection, skylights, windows, decks and other home projects.

After a COVID-related delay, got our siding project finished this week and there's nothing bad to…read moresay about it. It looks great, surpassing expectations. The siding crew were extremely accommodating and accessible. I was able to text them outside of work hours with questions or requests for changes to the work, which always met with quick replies. When weather postponed work, we were informed about that early in the day. Go-To is a first class operation.

My original rating was 5 star due to presentation and workers. I am changing rating due to…read moreintentional lie about Michigan roofing code. We had a previous tear off, meaning we have single layer roofing. I was told by rep that double layer roofing is no longer acceptable In Michigan. So we had to do another tear off. I just checked with Michigan roofing codes and there is no such change in layers. Double layer is acceptable in all Michigan cities. I also checked Go To Roofing for verbiage. Posted on their site shows they do double layer roofing. I don't like being conned. I believed rep as being trustworthy. I did have an option but it wasn't given to me. I called roofing due to possible leak in upstairs back bedroom.

We had Sun side our house and they did a great job. Jim came out to talk to us and he was very…read morethorough about measuring (and accurate since we didn't have leftover boxes of siding that we paid for). It took about 2 months between signing the contract and paying our deposit (one-third) before they started the project. Once they started it took 11 days to finish. Brian and the rest of the installation crew did a good job. They worked through the rain and cleaned up every day before they left. Every house project involves collateral damage and in this case it was minimal. They did several extra things that cheaper companies don't do. We were pleased with the job and have received several compliments from neighbors and friends.

Wor was priced appropriately but the cleanup was horrible. Inside and out. Thought the mess would…read morebe contained to the house but the worker was smoking outside and smelled the house of cigarettes.

Great experience with The Repair Men LLC. Used yelp to get quotes on a siding repair. Got a…read moreresponse with a reasonable estimate in less than 10 minutes. They estimated availability within 5-6 days. I left a voicemail to verify and got a response within 10 minutes. They showed up early this morning and completed the work in about an hour. Great work. Great communication. Highly recommend

During a rainstorm I had a significant amount of water running down the side of my house - figured…read moreit was either the roof or the gutter. Tried a number of YouTube-do-it-yourself fixes to no avail. Completely frustrated (and baffled) I called The Repair Men. Jeff climbed on the roof and quickly diagnosed and fixed the problem. Literally saved the day (and my sanity). Very professional work and reasonably priced. I highly recommend.

I dealt with a natural disaster and had to go through my insurance company. They accommodated…read moreeverything where it could not have been any more easier to get everything taken care of. They made it a pleasant experience out of a stressful situation. Very professional, respectful and knowledgeable with fair pricing. Did an excellent job on the work. I couldn't be happier! Best repair place I have ever come across. I recommend 100%.

We hired Best Choice Total Home Improvement Co., to replace our roof. Andrew, their sales…read morerepresentative came out and discussed the varied material options for replacing the roof. He was by far the most professional, knowledgeable and courteous sales associate we dealth with in our quest for a new roof. We are very pleased with the service we received from beginning to end of our roofing project. John, the owner and Andrew handled all our concerns promptly and with care. We highly recommend Best Choice for all your home improvement needs. We certainly will call on them in the future. B. Hill-Atkins

I was so impressed with Matt and his crew. They did a great…read morejob on my roof. The work was finished quickly, pricing was good. The crew was extremely polite and left my yard cleaner than before they started. I will definitely work with this company again!

I cannot comment on their work, but I can comment they their estimator does not return calls to…read moreschedule appointments. Waited 72 hours for a call, went with a more reliable company that communicates.