Owners are genuine. You can tell when you walk in the door, they have a different feel about the…read moregame world. This is the best local game store. I also want to note that for the Pleasant Hill residents, they have opened up a new location next to the laundry mat across from Hy-Vee. On Wednesday night after six, join us for Commander night!

We received poor service while in the business , and then because I brought it to the owner's…read moreattention was told that I was entitled and should be happy that a veteran owned business was open on Memorial Day and told not to come back. They should have no worries with that kind of service, I definitely won't be back and I can't imagine a lot of people come back with that kind of attitude.

Awesome place nice people 1$ comic books are amazing you should come until you are brokeread more

I bought a set of dice from Mayhem this week, and the numbers started peeling off the first time I…read moreused them. I brought them back and asked for store credit toward another set. I was told they could only exchange them for the exact same product, but since that item wasn't in stock I'd have to contact the manufacturer myself. I wasn't asking for a refund, just an exchange or store credit for an item that was defective on day one. Most retailers stand behind the products they sell, especially when something fails immediately. Unfortunately, that wasn't my experience here, so I can't recommend shopping at a place that doesn't take responsibility for defective items.

Had a really great experience here! Customer service wasn't the best but the staff was super…read morefriendly and knowledgeable. I see a lot of reviews talking about their no-refund policy, which is true but when I purchased my 3DS they made it very clear that I could not get a refund for it. Decent prices for the stock, good selection of games, little lackluster on the console selection. Definitely come here if you need some old gaming nostalgia

I went in here with my eight year old son to look at video games. First off we noticed this really…read morenasty odor and very dirty store. The selection was not very big. A sales man came over and greeted us and asked what we were looking for. My son had found an Xbox 360 game and asked if it was compatible with his Xbox S one. The salesman told us we needed to go to the Microsoft website and look it up ourselves. My son then found a game that he wanted that was $45. We ran over to Target and purchased it for $29.99.

While the location at Merle Hay Mall is good, this one is even better! It's just bigger overall and…read morethey have more merchandise. We bought a bunch of Playstation games and some CD's. I'm looking forward to using the Playstation Buzz controllers we got. Thumbs up to the employee who helped us figure out if these are compatible with PS2 and PS3. No...the PS3 ones are wireless and not backwards compatible. This place was great! Highly recommend!

if i could do a half star i would this place sucks the dont give the right amount i have old card…read moreand new cards 300 dollars worth and the only said the max is 40 dollars what a scam do not go there

staff is nice there is a great selection of just about everything i love going to jays it is very…read morefun and its not to expensive and they will give you a great price when selling things there.

Jay's CD & Hobby stores are probably my favorite establishments in all of Des Moines. I'm a huge…read moreretro junkie so scouring through old video games, music, trading cards, etc., is one of my favorite pastimes. This location in particular, is probably my most visited one, but also my least liked of the three. Even so, it's still a great store. When it comes to retro and vintage items, you can always find exactly what you're looking for on sites like eBay. The fun part of Jay's, is not knowing what you want and just browsing. More times than not, I don't buy anything from this location. The selection of items is usually better at the other locations. That's the only reason it's not a 5-star rating for me. Value wise, I think their prices rival eBay, and you can buy it on the spot instead of waiting for shipping. Staff always seems friendly and helpful also.

Exceptional store for all your gaming needs. They have so many collectibles to choose from. Owner…read morewas so knowledgeable! They have a game room in the back with special nights for Pokémon and Yu-Gi-Oh! Everything from A-Z!

Amazing selection, super friendly and helpful staff. And some of the cleanest bathrooms I've ever…read moreseen at a game store!

Cool niche place to go to. Lots of collectibles and board games that you wouldn't find in a normal…read morestore. Worth a look around.

Such a cute spot to grab lunch or a latte! Very affordable!…read more I got the vegan BLT and it was great. I would have liked a little more mayo, but still solid 8/10. My mom got the Sparrow Panini and said it was really good, just a bit on the fatty side with the bacon. 9/10. Our lattes were amazing, honestly better than any other place around. I got the iced Gandalf and my mom had the iced Raven. Both were so good. Love the retro vibe and the little bookstore inside. They also have live music on the weekends. Highly recommend! Buy local coffee over franchise coffee.

I hung our here yesterday morning with a nice cup of coffee (free refills), roomy table…read moreopportunities, and lots of books over at least a few rooms. I was here to meet my Sister and her husband to go over some estate paperwork related to our late Father. It was a nice and relatively private to do all that. Next time I'm in, I'll make it a point to also grab a bite.