Nice, clean, modern office. Online patient portal and I believe they can do telehealth. Every staff member I have met has been wonderful and very kind and patient. I have had both quick and extended visit needs, and never once felt rushed or pressured. They took their time doing what needed to be done and explained everything adequately and the appointment was over when I had satisfied everything I came there to address. This is not the type that spend 3 minutes with you and rush you out the door as long as you try to be respectful of their time :) it has been one of my best experiences with a doctors office in my life so far and I'm so happy I found that and the reviews were right for once! read more

No doctor there. Constant new people Took the day off for bloodwork only to be told when I got there there was no one to draw blood. Has happened 3 times to me. No more read more

Excellent service, the team was very helpful and patient. Ivy was very professional and knowledgeable. I went in for a blood drawn and she was quick. Thank you REX Medical Team!!! read more

I'm not the biggest fan of Doctors offices but this was my first time here and it could t have gone better. I had to get some blood work done and the staff was so nice and professional. I was helped out by Ivy and she really helped me calm my nerves. She was so professional and kind. Overall I don't have anything bad to say about my experience. read more

I Love Rex Medical Care! Drs Joe and Tanvir are amazing! It's great to have doctors that make you feel like you're understood and want to provide the best care. The staff is very friendly and helpful! I love how they are so familiar with the patients that they call them by name when they come into the office. read more

This was my first time here at this office and I had the best experience with the entire staff. The MA at the front desk named Bernadette was super nice and made me feel comfortable when I had questions about my first patient questionnaire. I will definitely be a returning patient here because of the outstanding customer service I experienced. read more

I want to thank Bernadette for an awesome experience she was amazing, very friendly, very kind & was a great help! read more

anyone else notice that these reviews for Bernadette and Ivy are all from the same date??? are they telling people to write fake reviews?? anyway my rating is low because no one answers the phone, it takes 3 times for someone to answer, my appointment is NEVER on time and no one calls with results. overall i think the staff needs more educational training and the back office needs an attitude adjustment, i heard a girl say "i dont get paid enough dealing with these b*tches". the only provider i like is the older white female as she is the only one that goes into detail and doesnt rush me out. Karen is great as well. read more

This Office is amazing. I hate doctor's offices, but REX changed my mind about it!!! The first time I came, Daisy was super helpful. She made sure my insurance was ok and help me get scheduled. Since my first time, Adrianna, Vic, Tanvir, Daisy and Joe have all been there to answer all my questions and help me. They are super kind, make sure all my concerns are addressed and that I am good to go. I never feel rushed at this office. Thanks for everything and I highly recommend the team here!! read more

Brought my daughter for a flu shot and Rex Medical ended up giving her an expired vaccine. read more

REX Medical Care - Expired flu shots given to my daughter - Family Practice Near Me - Duarte, California

I just wanted to come and write a review about Miss Ivy, she is always SO sweet when I come in. I absolutely love her positivity and good attitude, she makes going to get medical care a breeze. I'm so excited every time I come in and see she's working. Keep up the good work Ivy! read more

Bernadette was super helpful with all my questions courteous and respectful and she wished me a great day. I wish more people had great customer service like her! Thank you Bernadette! Exceptional customer experience read more

Bernadette was so kind and informative. When I visited the office she was the first person to greet and assist me. She has a great personality, she really made my day. read more

The staff was very professional and courteous. Ivy was very polite and listened to all my concerns.

I calledregarding insurance and other questions and spoke to a very kind and helpful very informative young lady who had great customer service ( Bernadette) thanks for all your help. read more

Dr. Tenevere, and the staff are absolutely wonderful. ( spelling is probably wrong, I'm sorry) I've been coming to this practice since 2016, and saw Dr.Hanif originally, whom we loved. He has since started another journey, and we see Dr. Tenevere now. She is so caring and compassionate. Her bedside manner is exactly what you would want from a Dr. She makes you feel comforted and listened to. I highly recommend this practice to anyone, and everyone! read more

The worst office to schedule an apt. As a new pt I've been calling for 4 days straight at different times of the day and always get the same answering machine saying that they're close. However, how can you be close at 11, 3 and 4 when your own answering machines says you close at 5? read more

Don't waste your time going there. Please see below: "I've been with this clinic since 2014 and I've always been appreciative and grateful for Dr. Hanif. Unfortunately, I have not been able to see Dr. Hanif for the last couple of years. Every time I've went, I've either seen an NP or a PA who most of the time have not been helpful at all and it's always a different person. The care in this clinic has been way below average for a couple of years now and I'm fed up with it as I've been needing an MRI done on my elbow for a couple of weeks now and every time I request it, they want to bring me in and I still don't get the needed care." read more

For those wondering if Dr. N Hanif is back yet, I had to call to schedule an annual today and unfortunately, he is still not back yet. :( The receptionist did offer to schedule me with one of their other doctors. I did request to not see the last previous doctor who had a horrible approach to discussing personal health concerns. She did schedule me with another doctor instead. I will update my review once my visit is completed. Fingers crossed. read more

I used to love this doctor. Unfortunately that has changed. You can no longer get an appt within a decent time period. Its usually 3 to 4 weeks out. They do not allow walk ins anymore. When you finally make it in for your appt you do not see the doctor. They are never in the office. I actually emailed them to say I might have to consider switching primaries and expressed my concerns. I said please let me know if they expect it to change or if not can they recommend someone. That was well over a month ago and I haven't received a response. I would no longer recommend them to anyone. read more

I have been coming to this doctors office for years since it first opened. Well the service has gone way down. You can never get an appointment when you need one they don't always have a doctor in and are always wanting to send you to an urgent care. They were so awesome before but now awful. I would have gave them no star but it doesn't let you. If you want to have a doctor you can rely on do not come here. Office staff is not helpful at all. read more

From the moment we stepped into the office, we were greeted with warmth and kindness by the friendly staff. The office itself is clean, organized, and creates a welcoming atmosphere that immediately puts patients at ease. In addition to( Tamber ) exceptional care, the office operates with impressive efficiency. We appreciate that appointments are punctual, and wait times are minimal. The staff members are friendly, attentive, and always willing to assist with any administrative matters or scheduling needs. Dr. Tamber's expertise and knowledge are truly commendable. She demonstrates a deep understanding of various medical conditions and always takes the time to address our concerns. Her ability to explain complex medical information in a clear and understandable manner is truly impressive. We never feel rushed during our appointments, as she actively listens to our questions and provides thorough explanations and guidance. read more

REX Medical Care - Family Practice Near Me - Duarte, California

Daisy and the crew were great. Called in last minute and everyone was very helpful. Got me in and out as fast as possible and will definitely be going back. read more

Had to go in as a walk-in due to my severe asthma...Daisy at the front desk was VERY NICE and even though they only take appointments she was able to work her magic and squeeze me in to get seen. I was seen by Dr Karen, she was amazing at answering all my questions and extremely helpful. I highly recommend Rex Medical Care! read more

Love this Place! Nicest Doctor I have ever met. Have a video visit tonight at 6pm. Always trying to help his patients. read more

Clearly says urgent care all over their yelp and their website. Get my feverish kid over here to find out they aren't an urgent care

Great service and friendly staff. The dr was very knowledgeable and experienced. I left my visit with my issue resolved and all my questions answered, would definitely recommend this place to anyone. Thank you! read more

Daisy and Tanveer are the absolute best. I mean, everyone here is great, but these two are phenomenal. The staff here really listen to my concerns and work WITH me to come up with the best courses of treatment. I'll never go anywhere else :) read more

This place is a joke. I would give a zero star. It's a high end clinic they have to right to admit you to any hospital in an emergency situation. So if yoy have any serious issue I'd advise you not to come to this place read more

I called ahead to ask about a specific service and they said that they would offer it. However, when I arrived, they said they would not offer the service and that they did not accept my insurance even though I specifically asked on the phone ahead of time. The doctor came into the frontroom and asked me questions in public. I had just returned from a rape attempt in a foreign country and was not comfortable answering questions in public. The doctor refused to treat me even though I asked for a body exam due to the rape attempt. I don't suggest going here because they do not seem organized or kind. read more

Horrible customer service/front desk receptionist. I was on hold for :30 minutes. Normally, I would've hung up, but I tried to outlast them, I failed. I called back and got sent to voicemail. Needless to say,I canceled my next day appointment just as a reflection of their quality of service. read more

This facility is super dope if you're sick now but want an appointment in one to two weeks. But I suppose speaks volumes for the amount of patients this facility treats, which is completely justifiable btw, because Dr. Hanif is wonderful and this place is squeaky clean, but that means nothing if you can't get an appointment when you need it the most. read more

Dr. Noaman and his staff are INCREDIBLE. If I could award more stars I would! Daisy(sp? Sorry!) is always the sweetest most down to earth nurse! And very light on her hand drawing blood!!!! I have the delight to be cursed with continuous UTI's... yuck.... & it's pretty much every few months for the last four years and I struggled to find a doctor I clicked with. I have found him! And his incredible staff are genuinely so great. I can't say enough good things! Oh, and I know this is crazy but I live in Culver City (they are in Duarte) and I sit in traffic when I need to come out here because it is SO worth it, they are so thorough, efficient and welcoming. Do yourself a solid and come see him. He's truly a doctor who cares about the wellbeing of his patients. What a GEM. read more

I Love this place. My first visit I thought it was like an urgent care, but they are full service and the best service. Every single member of this staff is wonderful and the comfort that you want to feel when you go to your doctor. This staff is on task! read more

Went to see the result of my annual physical report. I was not informed ahead before the visit that I would not see the doctor at all. Only see the nurse at the visit and the nurse do not know anything and he just read the report to me without any input. I can read the report myself at home. Very disappointed. I love doc Hanif but can not accept this experience at all. read more

You're in excellent hands with Dr. Noaman Hanif and his brother, also Dr. Hanif. The office staff is great. Very caring doctors. Ive had to wait a while sometimes too with a scheduled appointment, but this is because both doctors treat patients as individuals and will take the same amount of time with you, without being rushed, as they do with everyone else. I first found Rex Medical when I was looked no for a physical and TB test for work a few years ago, and got a fast appointment. They also accept walk-ins. Unfortunately, I hurt my back. I was well taken care of by Dr. Hanif. I was given all the referrals needed for tests, surgeon, everything. Ended up seeing a surgeon and needing surgery. Before I underwent t surgery they did my pre-op work up. I even told Dr. Hanif that I wished he was a surgeon because of how much I trust him and admire how he takes care of his patients. read more

Dr. Hanif is very intelligible and caring and his staff is really nice and friendly. They have a very clean environment and easy parking! Great clinic. I will definitely be back. read more

Were do I start but to say I've been a patient for the last 2 years with Dr Hanif and his been a very caring and concerned doctor not to mention very thorough when going over my blood work every 4 months for my diabetes . I had an issue today that I needed help with called in talked to daisy known her since day one she was as usual very helpful between her and Dr Hanif they were able to resolve my issue that i had with in hours saved me a trip to urgent care thank you once again daisy , Dr hanif and the entire rex medical staff for you quick actions and response . read more

I don't know how Rex Medical gets such good reviews. The staff is immature and unprofessional. There are two doctors, one is fine the other is rude, arrogant, and abrasive. The Dr. seems to jump to conclusions and then plays hardball recommending you to specialists. So you then spend weeks going to specialists to tell you that nothing is wrong. Their pricing seems questionable. read more

Called to get an appt for a possible UTI. Nicole tells me the doctor isnt here today and only doing teladoc. The next available appt is mid March. I thought this place was an urgent care also? Nicole was supposed to have emailed me a lab requisition form with the drs orders. Never received such email. SHOCKING! NOT. I won't even go into detail about the phone hold time. Went to another urgent care and got everything I needed in one visit. Nicole isn't professional nor does she speak empathetically on the phone. Needless to say changing PCP. Nothing against Dr. Hanif but his staff made me not want to come back. read more