I thought it was weird Rex Roofing was interested in the job I initiated as a Yelp Project because I haven't seen anything remotely resembling my 1200sqft 1970 ranch house on their website or socials, and I'm in Longmont while they're based in Castle Rock. Stay far away from them if you're not in a reasonable service area. They are an insurance claim chaser company and will step all over you to get at your payout. They sent different people out to inspect and provide quotes (gutter and soffits/fascia was the scope requested). I did not ask for a roof assessment but the gutter guy thought it might be eligible for an insurance replacement, so I said sure send the guy on out and let's see what happens. That's where it got really.... interesting. My first appointment was for a Friday. I asked for a specific time so I could manage my work schedule around the inspection. A time was agreed upon. Nobody showed up. I had to initiate contact to find out that they would not be coming that day due to the time/distance. We rescheduled and on the rescheduled date, I reached out early to confirm the time and was told the inspector would be 30min late. I readjusted my work calendar and was notified it would be an additional 15min. This turned out to very much work in my favor. The inspection was very thorough and took about 1.5hr. At the conclusion of the inspection I was told they can convince the insurance company to replace the roof. They showed me what ended up being a contract, but was not presented as such explicitly by name. I was asked to sign before they revealed the "fine print" on the back page - which involved having the insurance company sign the check over to Rex Roofing rather than me (I have USAA). This didn't sit well after discussing with several people and reviewing the fine print. I voided the contract within the 72 hour grace period so I can get a second opinion, gather additional quotes, and control my own insurance payout (if that happens). Instead of responding to me to confirm they received my email (always document in writing! With time stamps!) they forwarded it to the inspector who started texting me asking to "resolve" the situation. I explained, as I had in the email, that I would be taking my insurance payout myself and I requested a "cash price" quote from them. I was then told there was no way my insurance company would approve it without the inspector present, a number of wild assumptions and insinuations were made, and I was essentially berated by text by the salesman for exercising a legal right to void the contract. I had to block his number because he would not stop texting me to mansplain how I had no idea what I was doing as a homeowner and he was the only person who could convince my insurance adjuster to cover the roof. Turns out he was right - they talked me into opening a claim, the adjuster said the roof is perfectly fine and they would replace only one portion of one downspout that had hail damage. I can't tell you how the "value" of this company compares to others because they said they would do the work "for a price agreed upon with the insurance company" without providing a scope of work or any numbers of any kind in writing - so I guess they're not really interested in much besides doing the job for as much as they can squeeze out of the insurance company. I might not have made a USAA claim myself but everyone else in my family has. read more

When we found out we needed to replace our roof due to hail damage, we contacted Rex Roofing. Carl Lewis, their project manager came out and verified the damage. He also helped guide us through the insurance claim process, keeping us informed at every step. The roofing crew arrived as scheduled, did their work efficiently, and left the house and grounds clean. I highly recommend them if you are in need of a roof replacement read more

Mike told me no one would service my current solar system because everyone in state (CO) is doing installs because solar rebate is going away at end of 2025. WRONG! Jordan Dysart of JJ Solar not only answered the call but also took the job and fixed system in record time! Outstanding professional work! Jordan EARNED my business and excellent review. Rex Roofing and Solar, not so much! read more

Rex Roofing and Restoration handled my replacement roofing needs after a hail storm. My rep was Alex Sharp and he was very knowledgeable with all aspects of what it takes to replace the damaged roof. He was in constant communication and was actually here for the walk through with the insurance adjuster as well as the day of install. The company has excellent workers that did a great job. They cleaned up afterwards to my satisfaction. I was very impressed with the work done on my roof and the value it has given to my home. I would recommend this company to others. read more

I had a great experience working with Heartland Construction Services LLC (also known as Rex Roofing & Restoration, LLC). They were able to get the job done quickly and efficiently, and they were very customer service oriented. I contacted Joe from Heartland in January of 2022 for the first time. He appeared to be very transparent, knowledgeable, and honest. The company also had the right documentation, reviews, and insurance coverage required to finish the job. I feel like they explained the process extremely well from start to finish. They were also very familiar with the process of working with insurance. The company had a few hiccups with the project, but they handled them graciously and with a strong sense of urgency. For example, there was a delay in getting started because they needed to wait for the insurance company to approve the claim. However, once they got started, they were able to complete the roof installation in a day and they got me on the schedule in only a week's time (despite the overall delays in the industry). In other words, another company may have taken a month to get the project scheduled and materials ordered. They had also got some green skid marks on the driveway from moving the OSB boards, but were out in no time to power wash and scrub the driveway clean. Don was out there on his hands and knees. To me, that is a whole new level of dedication to customer service. Another company may have just snubbed its nose at my concerns and ignored them. Don, the project manager was out several times to make sure the job was done right. He even came back days later to finish painting the inside trim around the skylight. Shannon kept me informed and always was on top of addressing any concerns or needed information. Specifically, Shannon was always quick to respond and always had the answers to my questions. She was a great advocate for me as the customer and helped to keep the project on track (despite those delays because of insurance). I really appreciate all her help in getting the job done. Joe has a lot of experience with this kind of work, and he knows that insurance companies and building departments can be tough to deal with. He was really persistent in advocating for me and trying different approaches. His expertise and problem-solving skills were greatly appreciated. Heartland was also able to upgrade my roof with high-quality class 4 shingles and their team was professional, friendly, and courteous throughout the entire project. They also went above and beyond getting the payout I deserved from my insurance company. The fight dragged on for much longer than it should have, but even the lawyers didn't care to take it on. I can only be eternally grateful for going to bat for the customer and doing what's in their best interest through and through. In short, Heartland Construction is top-notch in every way--I highly recommend them! read more

This company doesn't do interior home jobs, yet they helped me with no hesitation. There are no words that can express how wonderful this company is. Rex Roofing & Restoration LLC; is very professional, and went over and beyond to help with the horrible situation that I was in. I was without hot water for over 3 weeks from water damage of a hot water heater. I could not get Teir1 Restoration in Castle Rock CO to move forward after the mediation was done. I contact Joe, and he took the time to listen to my issues and offered to help me out. His Office manager Shannon even got a temporary floor set for the hot water heater within two days of contacting me. After a little over 4 weeks I finally had hot water, and it was so apricated. Shannon got the drywall done in less than a week, then got me on the schedule for my hard wood floor installation asap too. Once my project was completed, that was when I found out that this company primarily does Hail damage on homes in Colorado. It almost brought me to tears, how do you thank a company stepping up like that. THANK YOU so much every one of you at Rex Roofing & Restoration for all your help! read more

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I had a roof that had a leak and I also found that I had hail damage. I also learned that I had issues with attic ventilation, leaks from gutters in various locations and trim that had rotted. Heartland was one of the few companies that offered to not only fix the roof but also address all the other issues related to the attic and exterior of the house. They worked with the insurance to have the roof replaced. Not only did they replace the roof, they made sure it was class-4 impact resistant shingles (definitely needed in Boulder/NW Denver) they added ridge vents to address the ventilation issues, they also improved the drainage on the roof. Their crew also coordinated with the insulation people so spray foam insulation could be added to the sections of the roof that are very hard to access addressed. Their team also replaced the rotten trim as well as address gaps and holes in the siding. Overall, I was able to fix almost all the issues I had with the exterior. I've been in the attic since the work has been completed and very happy to report no leaks. And due to their help with the attic insulation, now during the hottest summer days, the whole house is noticeably cooler than it used to be so we use a lot less air-conditioning. Given the challenges of the winter weather, COVID-19 and coordination with the different companies to fix all the roof and exterior problems, Joe & Shannon and their crew did a great job! read more

Incredible work, Joe goes out of his way to work with insurance company. All the people that work for Joe are very friendly and care about there clients. Great price, amazing work and the clean up after the job was outstanding. read more

We highly recommend Heartland Construction. The quality of work, attention to details, and customer service (Joe and Shannon) were exceptional, especially dealing with our insurer. We would if we could give more than 5 stars! read more

Our experience replacing our homes roof and gutters with Heartland Construction was excellent. The communication was very responsive and thorough, as I had a lot of questions on the estimate, insurance options, roof materials, and the whole process. I walked around the roof after, and found the roof, flashing, and overall work to be quite impressive. Little things like covering all exposed nail heads with silicone was nice to see. Also, the work crews cleaned up my yard better than expected. Heartland was very responsive when I showed them some slight damage to my front porch rail, from wind knocking over the roofing crews ladder, and they sent a repair guy who fixed it. Thank you Heartland team for great service and professionalism. read more