Excellent service! Very highly recommended. He showed up 2 hours after my first call and cleaned…read moremy pool better than I have ever seen it before. He also went the extra mile and did some extra work to make the pool look even nicer. Very reliable and knowledgable. I'm so glad I took a chance on this company even though I was a little hesitant at first because he did not have many reviews. Call them...I guarantee you will be satisfied!

1. I paid our contractual amount, in full, and on time…read more 2. There were a few issues with our pool renovation: A. 3 areas of new concrete did not pitch toward the drains. They were small areas of concrete, and this was a critical mistake: Concrete flatwork 101. They provide a small makeshift drain, at one area, but nothing for the other 2 areas. B. The wall patching that was done, upon my priming and painting, after their repair work was done, resembled work of a bad handyman. C. There is no light switch for the light they replaced, or at least I can't find it. Yet, when I emailed, texted, and called, (5x) over a 6-month period, Michael wouldn't even return my call. No service after the sale. That's why I can not, in good conscience, recommend Paradise Pools. Michael, all I wanted to know was where is the switch for my pool light. I would have lived with the other issues, and not given this review. ‍You should have called me.

Quick replies, friendly people and great service. I recommend them for any pool servicesread more

Jimmy's Pool Service did an outstanding job restoring my pool. It was green and looked beyond…read moresaving but they cleaned it thoroughly and brought it back to sparkling, like new! Juan is professional, knowledgeable and efficient. He always communicates what services need to be done and provides helpful recommendations. He takes the time to explain what he is doing and ensures I understand the work being performed. I HIGHLY recommend them to anyone needing pool cleaning or restoration service

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

Erroneously charging for chemicals & services not used or performed. I visibly watched them service…read moreour pool & they didn't do 5/6 items billed for. Used my chemicals and then charged for theirs. Billed for a weekly service and didn't show up for 4 weeks straight and promise after promise. So disappointing my pool turned lime green and had to let them go. Upset they continued to bill me for chemicals and services never performed. Please do better!

So far so good. We have been using them for a few months and they have been great. Very responsive…read moreand friendly. What i want most from a pool company - more than anything else -- is for me to never have to think about them or my pool -- just have it clean and working. And that has been the case so far. So i am very happy. They couldn't be nicer.

We are new to the pool/spa world,and needed someone to help us with our maintenance and repairs for…read moreour spa. We found Perez pool&spa and they went above and beyond to get our equipment cleaned and ready to use. Their pricing and professionalism is amazing. Eric was very responsive and explained everything with detail. We never felt like he was trying to oversell us on anything. If we could give them a 10 star review,we definitely would. Highly recommend them.

*** Perez expertise in pools is exceptional. ***…read more Couple of months ago we had a huge problem. Black algae had grown back on our pool walls. Our pool service had claimed they removed it. However they'd only gotten some of it - not all. We were very frustrated so I called Eric Perez. Eric came out and proposed a resolution asap. They treated the water, then scrubbed all walls repeatedly over several days then tested water. Problem was fully resolved in about two weeks. Additionally, Eric helped to troubleshoot a pool lighting issue to make all lights work effectively, re-piped pump-to-heater for more efficient flow, and fixed a leaky seal. We were impressed with how quickly he diagnosed all issues of concern and then got them corrected in a timely manner. We had to go through two other so called "pool experts" and ridiculously inaccurate quotations before identifying that Eric was best for the job. Now Eric Perez handles all of our pool services. *** I definitely recommend Perez Pool & Spa. ***

Eddie and his guys have quite literally saved our pool! I called him frantically on the morning of…read moreMother's Day, as our pool heater was not working and we were about to have several guests over to swim. He answered my call and proceeded to try and troubleshoot for about an hour (without even working for us). Such a kind gesture. Following this, Eddie came by to check out our pool and see if he could figure out what was wrong. Turns out our current Pool Guy was treating our pool as chlorine and it had a saltwater system (something I regularly questioned our normal Pool Guy but was routinely dismissed) Eddie and his guys came by a couple of times and completely reset our system. Saving us from having to buy a brand new pool heaters, which we had just bought two years ago. Our pool is now functioning perfectly and looks amazing, and is actually saltwater again. I could not recommend these guys enough! They take pictures and send you updates so you have a photo log of their work. They really are SO worth the call if you are in need to pool service

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

Miguel responded very promptly and answered every question we had. He was really kind and patient,…read moretaking his time to explain his services, methods, as well as teach us about our pool. He is very trustworthy, knowledgeable, and responsive!

Miguel was the first to respond to my request and beat out the competition on price. He came out to…read moremy house and knew exactly how to handle my newly installed in-ground pool and Jandy equipment. He is extremely knowledgeable and highly professional. As a new pool owner, I really appreciate how he explains everything in a way that's easy to understand. I highly recommend his business!

I didn't realize how many unqualified people are out there working on pools until I ran into…read moreseveral problems with ours. A pool isn't just water and a pump--it involves electricity, gas, and chemicals, and if something is done incorrectly, the risks can be serious, especially with kids in the home. That became very clear to me this summer. After picking up on a few too many red flags with our previous pool guy, I went looking for someone who actually knew what they were doing. That's how I found Michael. He called me back right away and came out quickly. Within minutes of inspecting the equipment, he found multiple issues--including one major electrical safety problem that could have seriously harmed my kids. No one had ever caught it before. Since then, I've had several other licensed specialists out (leak detection, electricians, etc.), and every single one of them confirmed what Michael found. Beyond the technical side, he's exactly the kind of person you want working on something as important as a pool: consistent, knowledgeable, and a great communicator. He shows up when he says he will and explains everything in a way that actually makes sense. Finding someone competent shouldn't be this hard, but I'm glad we eventually crossed paths with Michael. I highly recommend Pool SOULution and Michael Meadows.

MIKE came through today. I was coming out of work and I noticed a guy at the round about in front…read moreof the ER. I asked him if he was a poolman? He said, " yes and how can I help you?" I explained that my pool man hasn't been coming by and I was in the process of shocking my pool. I was hoping my pool will be ready before this weekend. I'm throwing my youngest son a birthday pool party Saturday. Without hesitation he said "shoot me your address and I'll come by to take a look." (Eventhough it was his day off) Not only is he knowledgeable about the pool but you can tell he's kind, humble, honest and a great teacher. He took his time to go over what's the next steps to getting the pool ready for Saturday/ready for summer. He taught me about the air bleed sock for DE filters and manifold. He even gave me a FREE O ring for manifold. Thank you for your help today. I greatly appreciate you. I highly recommend Mike as your next pool guy.