This review is relating to a visit for a service call:…read more Socal Spa technician/ Representative: Cameroon was great, a real nice, respectful guy, he was very efficient in detecting the problem . Now we just wait for the quote and hoping for a reasonable one .

Neutral review. They were very responsive and polite in advising me that they are unable to provide…read morethe service that I needed, which was to address a thermostat issue and a slow leak from my pool filter.

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

Our spa tub was critically fouled up from the Palisades Fire with ash and debris. We thought about…read moreclosing it, but the relaxation it always provided made us decide to see if it could be cleaned and brought back. We have had several companies over the years provide services, but RD Pools stands out. Working with Kristiana was a pleasure. She took care of everything, set up dates, recommended care and the service technicians are pleasant, efficient, they do their work like the professionals they are. Plus no hustle to buy something or add something. They service what you have. We had an older pump that needed a new gasket and they ran it down. They also have suggestions on how to get more out if your spa, be more efficient and get more enjoyment out our spa. There service contract is flexible to your needs and reasonable. So if you have fountains, spas or pools you might want to contact theses fine people.

From the owner: Founded over 40 years ago in 1983, R.D. Pools, Spas and Fountains has a proven track record of…read moreproviding outstanding service to LA's commercial and residential pool owners. From cleaning to repairs, we do it all. We are more than just "the pool guys" who come and toss some chemicals in the water. Once R.D. takes over your pool, spa or fountain, we hold ourselves responsible for its cleanliness, equipment quality, and aesthetics. We will be proactive in making sure it stays in top shape, and all our technicians are seasoned, career pool caretakers.

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

My pool heater wiring needed repair on the holiday weekend, Carlos sent his tech over on Sunday…read moremorning to get the job done. Super fast response, amazing customer service. Thank you!

Excellent service. Carlos was quick to respond and I got an appointment right away. He fixed the…read moreproblem immediately and even got the diagnoses right before opening the panels. The price was great. I will call him again if needed and highly recommend.

They were selected by my home warranty to evaluate a claim for a pool pump that stopped working…read more -My pool pump was over 5 years old -Installed according to code -Outside/weather rated pump It stopped working before the heavy rains, and because of the scheduling Aqua Pacific wasn't able to come out until after the storms. So to clarify: the pump broke before the rain, a rain storm prevented them from doing a house call until after the storm. Upon a cursory inspection they said that the pump (again weather rated, installed according to code) looked to be damaged by the rain(?!?) Which it wasn't since it had rained after I started the claim. As if it had never rained in Southern California in the last 5+ years the pump had been installed, lol. He subsequently reported that fault as rain damaged to my home warranty which then denied the claim. I called back and created a new claim, and selected a different provider, who was able work with my home warranty provider to get a new pump. The new company said the pump shouldn't have failed while being outside since it was both weather rated and installed according to code. My home warranty agreed, and I now have a brand new pump. So the only difference was Aqua Pacific vs. a new provider. Do not recommend.

Jeff at AquaPacific provides highly professional, truly expert service, I highly recommend for any…read moreof your pool and spa repairs. We have a 25-year old pool/spa heater that was having a multitude of problems including high temp alarm that was causing it to cycle on and off. Jeff did the troubleshooting and diagnosed it perfectly, ending up doing almost a complete rebuild: new front head, complete cleaning of soot, etc., re-insulated around firebox, etc. It is great to have people around like Jeff that are true experts and craftsman. Jeff had to make several trips to complete the task and each and every time he notified me by cell letting me know his arrival time, was never late, always courteous and patient and answered all my questions while educating me about the repair. Again, highly recommend!

Josh is great to work with. He is super easy to communicate with and goes beyond expectations…read morewithout even asking. He does not nickel and dime and is just really good at maintaining and fixing hot tubs! Glad I found him and his company.

The Spa Dr has done a great job for me - first by reviving my hot tub, which was a total mess,…read moreseveral years ago, and then servicing it regularly ever since. However, I have to say, that the owner, Joshua, is awesome. Recently, I was paying bills by Zelle and mistakenly sent him a large payment meant to go somewhere else - it was the equivalent of pre-paying 5 years worth of hot tub maintenance! I was in a panic, and Joshua returned it to me immediately. I was so grateful for his integrity at that moment! Highly recommend this business 100%.

I re-contacted Odell because he is known to be knowledgeable. He came out and sorted out the…read moreproblem quickly and well. He was fast and pleasant to work with. Glad I called back.

Called Odel out to help with a hot tub with a no flow error. Rather than making me wait to come out…read morehe very kindly walked me through troubleshooting it. With his help and some elbow grease was able to get the hot tub working. Thanks odel!

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Promptly provided a fair estimate even though I contacted them on Yelp outside of business hours. I…read morerequested service for a jacuzzi that needed cleaning and help starting up after 2 years not being used. Samuel the technician was knowledgeable, showed up early, and finished the job well. Highly recommend!