I have never met anyone like Mr. Jordan -- he is truly a gem . Not only is he incredibly…read moreknowledgeable about music and instruments, but he is also a gifted artist and a genuinely kind human being who treats everyone with respect and integrity. He is someone you can completely trust. His shop is fascinating, but what truly makes it magical is the passion he pours into his work. Whether he's crafting instruments, carefully helping you choose the perfect one, repairing a beloved piece, or patiently answering a thousand questions from an 8-year-old, his dedication and love for music shine through. Places like this are rare. We came to pick up a violin for my daughter, and thanks to this wonderful experience, she continues to love playing. A poor instrument can discourage a child from learning, but a good instrument can inspire confidence and a lifelong passion for music. I feel so grateful for the opportunity to support his business, and I truly hope more musicians will visit to see his amazing work and show their support. Don't order your instrument from Amazon -- go see Mr. Jordan first. You won't regret it!

I bought this Telecaster in Japan last year and managed to promptly damage the finish. My big…read moreconcern was catching an edge of the cracked finish and causing more damage. I came across Jordan Music on Yelp and gave John a call. He explained how he would work the damage with Superglue in layers and go from there. It wasn't a sales pitch, it was like he was running the process through his mind, recollecting how he would do it. John works out of his garage, so don't be put off if you're expecting a showroom. I was a little worried when I left the guitar with him but that went away when I picked up the finished work. I could not be happier with the results! The price was very reasonable AND he adjusted the pick ups on my Stratocaster while I waited.

Langley is skilled and additionally a genuinely nice guy as well as being communicative and…read moreprofessional. We are absolutely lucky to have someone local that does such quality work - this is the guy.

I can't say enough good things about my experience with Langley at Chasing Tone. Incredibly…read moregracious with his time. I had some fret buzzing on a higher end acoustic. He made time for me same day. Walked me through all his suggestions to fix the issue and factored those to my playing style. Price was absolutely fair and he had it dialed in and ready for pick up the next day. Beyond fixing the guitar his willingness to let me pick his brain on all things guitar was a value in itself. Having a resource like Langley with a wealth of experience and a willingness to share his knowledge is invaluable for guitar enthusiasts!

Always good to have a new guitar set up properly. Had Joe set up my new Bass...Plays perfect..im a…read moresenior with many basses...but never could set one up..Thanks Joe

I had a guitar that had been handed down to me from my stepdad. It was a beautiful Gibson acoustic…read morefrom theb60's. I asked Joe if he could take a look at it and he said yes. He did an amazing job giving this guitar new life. He was thorough, capable and caring in his process. I an't recommend him enough. My guitar looks and sounds amazing

I will be starting this review by saying I have bought 5 Taylor's from this place. Each and every…read moreone of them is unique in styling ,quality and performance. I can honestly say the service knowledge and generous allowance of time I was given by the sales people here have been unmatched by anyone else. You can go to Guitar Center or any other warehouse guitar shop and be treated like cattle by limited information from the sales people there or you can go to a place like this and receive the knowledge and know how from those who really do know about the guitars they're selling. The only fear I have here is I tend to buy another guitar with each visit. Lol However, that's simply because everything they have is good quality with equal value.

After talking at length with a sales person on the phone, my blind music partner and I were assured…read morethat the guitar and amplifier we inquired about was in stock. I did not mention that we travel with her Guide Dog (Ferguson) from Guide Dogs For The Blind in San Raphael. We arrived, having traveled an hour from El Cerrito, fully prepared to spend ~$4000, and see if they could order another $4000 worth of gear. While attempting to seat my Blind partner with her pup, a short, young, bespeckled man rushed over and said "No dogs allowed in here." I quickly informed of the "Guide Dog" status, to which he replied "Doesn't matter- you can't have a dog in here". I gently informed him of the law, via ADA, and he repeated, "Doesn't matter, you cant have him in here". At that point, the man behind the counter shouted, over a few customers' heads, that he had allergies and we need to get the dog out. I told him we'll be leaving, but that he should familiarize himself with possible exemptions of ADA rules. My feeling is, that if we had been treated more politely and professionally, we would have been happy to return later, when he was not present, to consummate a win-win deal with a different sales person. Seriously rude treatment from both staff members. This is not a misinterpretation of the exchange; these guys were crude. I am neither vindictive nor litigious by nature, nor is my Blind partner. But in this case, she is seriously considering action.

Great, honest music shop! The owner(?) gave is a few different options when quoting a guitar fix…read moreand was very clear about what we needed to have done.

If you want your guitar set up correctly then this is the place. Dan is the man. I really…read moreappreciate his knowledge of guitars and how easy it is to work with him. Thank you!

Ian Hart has been a valuable resource for trombone repairs for a few years now. Always helpfulread more

They have a great choice of instruments. My daughter bought her first guitar. They were very good…read moreat explaining all the information so we could take an informed decision. It was well priced. Overall a good experience.

Today I drove to their store to get my Ukelele button built from my instructor Gloria who highly…read morerecommended this honest music store. I am so glad to get my Ukelele strap, extra pack of the strings, beginner book, rechargeable tuner, etc. Everyone is so friendly & nice to answer any question & fee is reasonable, book is cheaper than Guitar Store in San Mateo. Thank you for your excellent service & I know where to go next time for my music supplies.

Be Warned. I also had an extremely rude experience as another Yelper posted. I took my Vito alto…read moresax in to have the low C fixed and to get an estimate for pad replacements. The serial number places it from the Yamaha factory in Japan in the early 70s. They said that it would be inspected and I would get a phone call about an estimate. They did not review the horn with me. It should have been my first red flag. A few days later I get a call informing me that 'the instrument needs a complete overhaul and that when they put a light in it it was just full of leaks everywhere and would cost $1500 in labor and $200 in parts and that it wasn't worth it because of the value of the instrument' in an arrogant judgmental tone. When I picked up the horn, I was again told about leaks. This told me everything I needed to know because I too have put a light down my instrument to find the leaks and know exactly where a 1972 vintage alto that's never had it's pad replaced is leaking. And it wasn't were he was pointing to. I don't know who hurt you or which horn you're confusing mine with but I felt like I was being lied to. If you didn't want to do the work, simply let me know. Telling me my instrument isn't worth fixing is unacceptable. I determine the value of my horn, not you. And being rude about it is even more unacceptable. I guess with the closing of AG Music in Oakland and abundant USD student rentals, there's no space for the community musician in their shop. Be warned when you cross their handyman-grade aluminum threshold.

Excellent service and fair pricing. What's not to love about sales folks who give you an honest…read moreopinion.

I'm so pleased with the service I've received from this wonderful local shop. Adam ( the owner )…read moreset up my new Stratocaster and fixed my Martin so perfectly. I feel like I can play so much better now. It's nice to practice without the stress of knowing the guitar is just not right. Extremely happy!! The entire staff is friendly and very helpful. Definitely getting my next guitar from Mountain Music!! I know they will help me get the perfect guitar.

I came in after getting curious about buying some piano sheet music, and a quick search online said…read moreC&L was an option. I figured it wouldn't hurt to come by, since I had to go to Costco for something else. After I was done with Costco, I stopped by and waited for them to open. Mark, one of the owners, helped walk me through what I was looking for, and he was really kind and helpful. He said that they don't have a whole lot of sheet music and stuff with the advent of the internet, but I did find some good deals and music. I told Mark that after several years away from playing, I wanted to get back into the piano and was looking for technique books to help with my playing form. He walked me through their selection, between Faber and Alfred, so that was really wonderful. This place was a truly wonderful experience, and I'm found them. I would definitely come back.

Good people in a changing business climate. I was impressed with their throwing us and helpfulness…read moreeven if they didn't have exactly what I needed. They weren't hesitant to recommend others for work they didn't do

I'd been wanting to buy a guitar for awhile... Walked in late this morning and Brad spent the…read morebetter part of an hour walking me through options and talking to me about strings, capos, picks and music lessons! All around a great experience. Brad is knowledgeable, super friendly and helpful. He listened to what I had to say and, based on our conversation, I left with a lovely parlor guitar, case, capo, picks and signed up for guitar lessons. Plus, his dog Rick is super sweet... :-) My new, favorite music store... and only about a 1/2 mile from our house! I highly recommend Brad and his wonderful store... (and Rick!)

The owner, Brad was super friendly and helpful and finding my daughter a nice clarinet. We will…read moredefinitely be back if we have any more music needs.