100/10 - This place is a hidden gem. If you run into Brad even better! He made my whole experience such a pleasant time. I came in with my late Dad's guitar neck fully broken. Brad said that he'd personally make sure that it's fixed to his standard. Very reasonable repair price as well. Not only is Brad awesome, but the store has what you need. Whether it guitar picks, strings, keys, or curious about lessons, this is the place to go. I'd HIGHLY recommend this spot! - Vi read more

We love coming here! My daughter is 7 and learning the piano. We started with the Music Discovery class and were able to sample different instruments like the drums, ukulele and piano. The instructor's are kind, patient and build on the foundations each week. Very happy to have Consumer Music in Vallejo. read more

Consumer Music - Musical Instruments & Teachers Near Me - Vallejo, California

Before reading this, scroll down and see how many manufactured five-star reviews there are on this particular business. I find this extremely suspect and deserving of Investigation which I intend on doing. Please see image of four "not recommended" reviews I found at the bottom of this page and learn more about this business owner... [MY REVIEW] Where do I start? I had to make four trips to this place regarding strings. The first time I went, I needed one string for my 12 string guitar wich was missing the G string. When I got to the shop, I made the mistake of saying "E" string. They charged me two dollars on my first visit but swapped out the E string for a G string, on my second visit, (but the guy that handed it to me didn't seem sure if it was an exact correct gauge). I got home and it immediately snapped, so I drove down a third time to just pick up a set of 12 strings in the packaging but, (and this is where I probably should have gone to Guitar Center in Concord). Their collection of strings was sparse, at best and the gauge I wanted wasn't in stock, so the guy pulled the "Extra Light" off the peg and I said, "No, I need Mediums". He pulled the only other set of strings and said they were Mediums. (THEY WEREN'T, they were LIGHT). I didn't realize this until I was tuning the thin G string and guess what - it snapped and hit me in the wrist. Infuriated, I drove down a FOURTH time. I was fuming not only because the string failed, but because I've wasted more gas and a total of 18 bucks on strings that weren't the brand I wanted to get and were the wrong freekin' gauge! They are more interested in making a sale, at the cost of frustration of their customers. I say "You're not gonna' like this" - I plop the half used pack of strings down, and state that the damn G string snapped and that I want my money back. He hurries around the counter, I unzipped my guitar case and before It's fully open, he tears it out of the case, (past the unopened zipper opening, scratching the finish in the process), saying "Oh, don't be like that", runs to the back room saying "Let me fix this, let me fix this" AFTER I said, "I want my money back". I couldn't get a word in edgewise because he interrupted me three times, (a serious no-no with me), I lost all respect for him at that point. He rushed back out and asked where the pegs were and I said, tersely and through gritted teeth, "...on my BENCH". Before I could finish my sentence of "Look, man, just give me my guitar back", he rushed around the counter to fetch a set of pegs, (those things you put the string behind at the bridge), quickly waving it at me, (I didn't see it), stating that they were the same color, (you guessed it...they weren't). So there I was left to seethe in his cold-ass showroom. All I wanted was my money back or a simple "we don't do returns on strings", all I knew is that I wanted to leave because, it was actually colder INSIDE his showroom than it was OUTSIDE! IT WAS 50 DEGREES OUTSIDE! During the half hour it took for him to install six strings of a LIGHTER gauge of freezing my ass off in that place, I was forced to listen to him and his coworker having a casual conversation about who played for which famous performer and on what guitar, blah blah blah blah blah...GAAAH!!! When he was done, he stiff-armed the guitar at me, pointed to a drummer's thrown across from the counter and told me to try it out. reluctantly, I did two chords, and stood back up to put the guitar back in the case. That's when I noticed that three of the four missing pegs he replaced had black dots on the end. I'm OCD and this was enough to set me brain on fire. I just clammed up and left in silence but not before I commented on how freakin' cold it was in that showroom. I asked if he had a heater in that place and he said "yes, we have plenty of heaters". "We are men of action; Lies do not become us..." should have leapt from my lips, but instead I opted for silence and made a bee line for the door. I had to get my frozen ass out of that place and in to a warm car. When I got home, and pulled the guitar out of the case, I unwound the whole set and threw it away along with the replacement pegs, one of which was slightly narrower than the rest...if I had strummed it with a pick, it would have shot out across the room and strings would have broken, anyway. Life is too short to buy crappy strings at a sub par music store. If you know what kind of strings you like to buy, order them online or travel to a well reputed store who caries a wide selection...unlike Consumer Music's paltry and pathetic selection of strings... I'm giving this place an F+ (the "plus" for the Herculean lack of effort in providing proper customer service...by that, I mean they need to LISTEN to their customers when things go wrong and NOT assume they can FIX a problem with... (what's the metaphor I'm looking for?) Applying a used band-aid on a sucking chest wound. read more

Consumer Music - Musical Instruments & Teachers Near Me - Vallejo, California

We really appreciate this local Music store. Brad is always ready to help you find what you're looking for and you can tell he really cares. They have a fantastic collection of instruments at great prices. They do free estimates on guitar repairs and repair them in house. Every third Friday they host an Open Mic Night. And they also teach music lessons. Thank you, Consumer Music! read more

What a relief, to move to Vallejo and discover a *real* music store! Three of the most important indie musical instrument stores in Oakland and Berkeley were shuttered over the past year or two and I just figured I was going to have to resolve myself to Guitar Center and online stores. I'm so glad Consumer Music is here. Great selection of supplies, and very helpful. Found what I needed. Enjoyed a good conversation with Brad, who walked me around the store and pointed out the practice rooms, which were lively with people taking lessons and practicing. That's something I especially appreciate is their focus on community. I'm eager to participate in next month's monthly open mic -- a friend says it's a good vibe, with musicians who are welcoming and supportive. I've been busy the past couple of months, but no more, and I can hardly wait to play and listen and get to know our local musicians. read more

This place is the best! I needed my guitar fixed for a gig in two days--man was I concerned. Brad and his team did the install in one day, replaced the pickup, add new strings, tuned it up--the guitar plays like new! I also brought my trumpet and they adjusted the valves so now it plays well! These guys are an asset to our Vallejo community!!! Kids can get music lessons here and top gear for professional musicians. They can help you with recording needs too. I recommend Consumer Music, Vallejo for all your music needs. read more

Consumer Music store and studio feel like a home to me now! I've visited several guitar centers and sure it's a music experience so if's cool and all but it has never felt as special and personalized like it did in Consumer Music! Bret is an incredibly knowledgeable person and he did an amazing job making my guitar sound and feel good for my tiny hands! I'm so happy I got to record my 2nd single (coming soon) in Consumer music studio. Pavel is amazing and extremely knowledgeable in recording high quality vocals! I hope to be back soon for more instruments lol. I'm just gonna say, I flew from vegas to do this. That's how much I loved the store! read more

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i went to Consumer Music in Vallejo, Ca yesterday to buy a Ukelele the owner helped me find just the right one. Brad showed me a couple of accessories that may help me teach myself. Brad was so kind and so positive and informed me that at anytime I could hire a teacher to help me learn. it was just a joyful experience and a treat to see the young students taking lessons on various instruments. What a wonderful asset to the City of Vallejo. DianeD read more

TLDR: store associates lacked transparency and knowledge about a violin I was trying to purchase. Store owner was kind, but negligent. Walked away with an Amazon Violin. I won't be coming back and I'm disappointed by fellow musicians. They said they would call us back within a week each time we called. They called back after we called three times, but I t took us marching in there in person after 7 weeks to get any actual help. Was super excited to support a local music store in efforts to pick up an old hobby. Decided to go here because it was in my hometown and we were kindly greeted by the owner, associates, and some other folks. We stayed and talked for an hour or two before settling on a violin. I trusted that after spending a couple hours chatting, the associates would not have sold me a product that was clearly not what we needed. We were sold a 1/2 size violin for a full grown adult. Not a huge issue, we figured it's okay it was a mistake. So we called to ask for help with an exchange or refund 3 times over the course of 7 weeks. I wanted to support the shop and receive an exchange until our last interaction. The resolution: Consumer Music ended up taking back the 1/2 size violin and refunding us $90/200 spent on what is an Amazon brand violin. If I wanted a violin from Amazon, I would've gotten that myself. Further more, the owner was irritated when we asked for this adjustment as they were saying they would only refund 60/200. The violin on Amazon is valued at 110 and they were trying to sell it to us for 140. Considering this process took almost 2 months to resolve and the price proposed was 30$ over an Amazon listing price was disappointing. I'm sure many people have a great experience with this place and I'm sad to say I am definitely not one of them. The people seem super kind and knowledgeable about music- I guess just not with violins. read more

Friendly, helpful, and willing to work with the customer. I've been wanting to get back into playing a little guitar after putting it down decades ago. The owner (my fault for not getting his name) walked me through everything and helped me pick out an excellent choice for my budget and needs. It's been a long time since I've been to a "real" music store, this is truly a hidden gem. read more

Beautiful store. Nice ambience. Great Variety. EXCEPTIONAL customer service. Came in looking for a guitar and were met by Brad. He was very helpful and knowledgeable and answered all our questions. Not only did he help us find the perfect guitar but also took the time to help with technique and teach a few chords. It is obvious he is passionate about what he does and after spending just a few minutes speaking with him I knew we were definitely not going to leave empty handed. It is so refreshing going into a store as a consumer and receiving such excellent customer service. Finding exactly what we wanted was the cherry on top. With that being said we will definitely be back. If you are in the market for anything music, I definitely recommend Consumer Music. You will NOT be disappointed. 10 s read more

Consumer Music - He couldn't wait to start playing his new guitar Thank you, Brad! - Musical Instruments & Teachers Near Me - Vallejo, California

Definitely a hidden gem. When you walk in there is a music stage! Browsed around for amps and the young employee was nice enough to set up one for my son to try I guess my son was too excited about the purchase he forgot the charger for the amp at the register. We hadn't realized until we got home and we live across the bridge of Vallejo. We called the store and the owner Brad offered to drive the charger in our neighborhood!!!! Brad is one of a kind! If that ain't the best customer service ever I don't know what is! This will forever be our only music shop we go to read more

Consumer Music (Mars & Brad) helped me out of a jam. I left my cymbal bag at home and needed a rental. They hooked me up in minutes and I made it to gig in time and with rental cymbals. Lifesavers! I recommend anyone here to do business with Consumer Music!! read more

Musicall instruments galore. They have private rooms for music academy. 4star for location.

TL:DR - Great music store. Bring your guitars here! My washburn rover (travel guitar) needed some help. I bought it a LOT of years ago (I think from Best Buy) and it never had a proper set up. I think I changed the strings a few times - but that was the extent of it. It was always hard to play. But, until recently I just assumed it was my lack of skill. This time around I somehow managed to figure out about intonation. Which lead me to finding out that basically every note other than the open strings were off by a bit. Soooo... I brought it into Consumer Muic (also known as the "guitar whoopie parlor and spa") and had a professional do magic. He lowered the bridge "a lot.. I mean, it was.. I lowered it.. I took off A LOT" - he also straightened the neck, replaced the strings, cleaned the tuners, and shined it up a bit. It plays SO much easier now. Where there used to be a large gap there is now room for a thick piece of paper between the strings and frets. There is no buzzing. And the notes, especially the high E, ring It went from one of my least playable cheap guitars to possibly my most playable. Totally worth the time and money. Wish I'd done it a long time ago. read more

My old beat up electric guitar was in desperate need for some new strings and a set-up. I brought it to Consumer Music and couldn't be any happier with my decision, my old friend has been given new life , looks and plays perfectly. Thanks Consumer Music read more

Our DJ had a bad fall and cancelled the day before my Mom's Funeral Wake (Reception). Per Brad, we could rent "everything we needed" for presentations, slideshow, and of course, music. The entire equipment was picked up w/in an hour and we were told to return the equipment by 5pm the following day. Brad was contacted that we would be involved with my Mother's funeral mass and burial during that time. He was very understanding and agreed to a more convenient return time and day. My family was able to "fully embrace" the entire events using all the equipment by Consumer Music. My family and I will continue to patronize Consumer music in all our audio-visual music events. Thank you Brad for working with us in a most excellent and professional manner. PS-I really want to give Consumer Music-1017 Tennessee, Vallejo, CA...a rating of 10! read more

My daughters violin required repair and so I contacted Consumer Music. Brad was amazing! He was very knowledge about what needed to be fixed and the turnaround time was great. He knew my daughters lesson was the next day and so he expedited the repair at no extra charge. He also fixed another pet kit previously identified, tuned the violin, and ensured it was ready to play. I would definitely recommend this shop for your musical needs! read more

Top Notch work and customer service. I brought in an old baby Taylor to get setup and fix an intonation problem. It plays and feels great. Thank you for the Great Work. I will definitely bring other instruments in to for service. read more

Incredible customer service. I called ahead of time and asked if they had a certain cord that I needed, the lady helping hug me said some had just come in stock and that she would have to dig through some boxes to get it. And. She. Dug. What a sweetheart. She called me back and saved it for me for when I got there and told me about open mics they have there. Go here and not guitar center. read more

Really friendly and great service. Have previously purchased a snare stand and a pair of drumsticks. They've also fixed a violin for me and was able to do that in a short amount of time. Favorite store ever. read more

Kudos to Brad and Jesse good customer service!! A+ ... affordable / reasonable pricing and store have nice selection too .. had my guitar done here (jack input) looks and sound good! Keep it up!! read more

Consumer Music - Musical Instruments & Teachers Near Me - Vallejo, California

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Consumer Music is the nicest music store I've been to! You walk in and immediately feel at home. The decor is so unique, nice, warm, and welcoming. It's like walking into another world. I didn't want to leave!! Brad treats you like he's known you his whole life: extremely friendly, accommodating, personable...excellent customer service. Consumer Music has a unique wholistic approach to music and community service: instruments, lessons, recording studio, open mic, etc. The atmosphere and vibe are all about encouraging and spreading music to the greater community. It's a beautiful and wonderful store!! A real gem. Brad and the staff are extremely friendly and treat you like an old friend. I wish I had discovered Consumer Music a long time ago. Can't wait to go back, again and again. read more

I have been dealing with Brad and consumer music for over 20 something years excellent customer service I trust his judgment on everything he suggests to recommend and his new employees had excellent customer service as well thank you for all the years of service I just bought a snare and a guitar stand and more tambourines read more

Very nice people, got what I was looking for and picked up some other extras. Awesome to have a music store in Vallejo

I really want to thank Brad for his courtesy. We needed to rent a keyboard for a wedding at an outdoor Church out of town. He had it all together when I arrived to pick it up and was more than understanding when I called and said I had to return it the day after I was originally set to return it. Thanks again Brad! read more

So I had the fortune of happening upon Consumer Music today while I was out on my way to a work meeting. I actually just needed a shipping box for a guitar. I went in to ask, and Brad offered me one. No questions asked. But then I looked around and saw the variety they had. Sweet! Brad helped me out with new strings for my ukulele I just got. And you know what? I'm not going anywhere else anymore. This is awesome! To get this kind of friendly helpfulness without even buying something off the bat? Just for that they've got a loyal customer from me. Bam! read more

Very Very Nice people! My first time at their shop was today, and they gave me a very warm welcome. Great selection of instruments and accessories. read more

I came in for new strings and a last-minute string change on my ukulele and they did it right away, and did a great job. Their attitude was super positive and I appreciate how quickly they tackled the job. Would recommend to everyone in the Vallejo area. read more

Love how personable they all are here. Family owned and operated. Brad is Awesome !!h. I bought several instruments here and my children learned how to play them with there expert music teachers. read more

Excellent staff they are kind reasonable cost effective with wonderful customer service. They delivered speakers and sound to my mother's memorial celebration and the guys were on time and just awesome. I'm grateful they are in our community. Please patronize them, this is not a paid endorsement, I'm just grateful. read more

What a great experience we had with Consumer Music. We needed speakers, mics, amp, and a projector in a hurry and Brad came to our rescue!! What fabulous Customer Service!! We were able to rent everything we needed even on short notice!! Brad gave us a tour of the facility. What a great place they have. All your musical needs can be met here. Thank you Brad !! You are Awesome!! read more

On Friday, May 25 my daughter and I went into this music store for the first time. We were looking for an electronic keyboard to replace one that had just gone out. We met Brad Sears the owner who took the time to show us different models and explain some of the differences. We ended up purchasing a Yamaha keyboard that was perfect for my daughter. This store will be our go to music store going forward! They provided excellent customer service and I would highly recommend them. read more

Forgot to post this the other day but, I went in not knowing exactly what I was looking for and man, when I tell you I'm impressed, I'm super impressed. I needed a few things done with my acoustic guitar and right away I was greeted and given the best customer service. Brad helped me with getting done what I needed. And was there even when I had to come back in because I had needed more help the same day. He was there. Really impressed. read more

I don't recommend special ordering anything...went in to get a set of baby safe bongos because my 6 month old daughter loves banging things. The owner recommended a company's and put the special order in for us. He said it usually takes 4 days. After not hearing anything a week later, I called. The worker said the bongos were "coming from a different warehouse" and should hopefully be in the following Thursday. Waited again and still nothing. I went into the store 2 weeks after purchasing and asked for a refund. Again the owner was very polite and they gave me the refund. He said, "I'll give you the refund and give you a call when the bongos come in anyway," which I took to mean I was getting the bongos anyway to make up for the inconvenience...awesome. Well, I get the call saying the bongos came in and when I went to get them, and ask if I'm good, the worker says, "You have to pay for them still." When I say "I thought I was getting them anyway because he was trying to keep good customer relations," the worker responds with, "What, you thought you were getting them for free?" Fine, my mistake if I misunderstood. The owner wasn't there to clarify. But what's even better: the bongos were $20 cheaper than the ones I had ordered that weren't coming in. So, not only did I receive no follow up from them when my order was taking longer than expected, if I hadn't gone in to ask for a refund, they would have been making a killer profit off of me. read more

I am so happy to give a 5 star review. Consumer music and Brad Sears are the best My boyfriend and I were in the store a few weeks ago And they didn't have pan flutes so Brad ordered a few We came back in and there they were. Nice selection To choose from. Thank you. Customer for life. Mary and Dave read more

This is a gem of a local music store. Good selection. Great service. Cool studio space to record and get lessons. I can't recommend it enough. This is a local establishment that is worth supporting and in return they support you. My wife got a good deal on a special instrument for my birthday. Months later I had a problem and Brad couldn't have been more helpful in getting the instrument back in my hands. He even stayed open a bit later than usual so I could get the instrument back the same day I dropped it off. What a pro, and a nice guy! Thanks Brad You won't ever regret giving this place your business. I buy a lot of stuff online but with Consumer Music around all my music purchases go through them first read more

This place has it all! Such a treasure in Vallejo! Staff is super friendly Jesse was great and patient with me and recommended exactly what I needed. Brad the owner is amazing, so friendly and treats you like family. I came in with my kids and he gave them a grand tour! The shop is great Carries a little bit of everything and they have some great deals. I might just have to go back for a guitar that caught my eye. read more

Thank you Brad for the great service! Had some work done on my Sea Foam Green Telecaster. Replaced nut and had a setup. It plays perfect, better than before! Highly recommend for repairs! Always a customer! Thank you again Brad! read more

My daughter (10) has been taking guitar lessons here for about 6 months. The customer service is amazing and the instruction is very high quality. When I brought in the electric guitar that was given to my daughter as a gift, Brad went out of his way to make improvements on it so that she would get the best experience possible for her first time playing. She has really come along well and loves practicing her chords and finger picking at home. When Christmas time was approaching Shana helped me pick out a new acoustic/electric guitar, she texted me pictures when they came in and set aside the one I wanted until I could pick it up a week later. The atmosphere is friendly and welcoming......and I really appreciate the use of the massage chair while I wait! read more