As someone with significant dental anxiety, finding Horsham Dental Care has truly been a game…read morechanger for me. I have always been a very nervous patient when it comes to dental visits. Sitting in the dentist chair gives me a lot of anxiety, but since becoming a patient at Horsham Dental Care, my experience has been completely different. Over the past year I've worked with several hygienists and technicians, and I recently needed to have three dental crowns, which was more dental work than I've ever had in my life. My anxiety was definitely elevated going into it, but the team made the entire experience much easier than I expected. From the moment you walk in, the entire staff -- reception, hygienists, technicians, and dentists -- are incredibly friendly and welcoming. Just as importantly, they are absolute experts at what they do. They take the time to make sure you are comfortable and are very skilled at minimizing discomfort, which makes a huge difference for someone like me who has dental anxiety. After the initial crown work I did have a temporary crown come off and my tooth was exposed. The office got me in quickly and replaced it right away, which was extremely important. The dentist made sure the new temporary was secure so I could eat normally and comfortably until the permanent crown was ready. That level of responsiveness meant a lot to me. I'm also very impressed with the advanced technology and imaging they use. The scans allow you to instantly see what's going on with your teeth, which removes the guesswork and helps you make informed decisions about your care. One other thing that has really stood out to me is their focus on patient education. I was never very good at flossing -- honestly, I think it's because I was never properly shown how important it was or how to do it effectively. Because of the education and encouragement I received at Horsham Dental Care, I now floss consistently twice a day. The results have been amazing. When I went for my second cleaning, it was obvious to the hygienist that I had been flossing, and my cleaning was noticeably easier and much less uncomfortable. Go figure... it only took 57 years to finally get it right! If you are looking for a dentist in the Horsham area, especially if you are someone who gets nervous about dental work, I highly recommend Horsham Dental Care. Their professionalism, technology, education, and compassionate approach truly make the experience as comfortable and stress-free as possible.

I am reviewing mainly for military personnel who have TRICARE (Concordia) coverage. Horsham…read moreDental Care is on the Active Duty Dental Program and they are very familiar with the coverage and DD2813 forms. I have gone to them many times for routine check ups, cleanings, and some moderate to major work, and I have not had to pay a dime. I usually get Dr Lala and she is very friendly, professional, and knowledgeable. For more serious work, they will tell you different options, and help you decide what is best for you with no pressure. If you're military, HDC is one of the best options in the area.

Aside from being located in Philly, everything else seemed smooth. This was like the third dentist…read moreI tried that didn't give me the runaround with my treatment and insurance, they verified this is what I need done and the copay. Finally after a year of searching I was able to get the cleaning I needed. I just have to remember to come at the recommended intervals, otherwise it runs into bigger problems.

I have been a patient for at least 10 years. One of my crowns fell out. It is intact. I called all…read moreof their locations. Nobody could see me before I went on a trip. Very unhappy.

Great staff. Professional and knowledgeable. Great first visit for a cleaning…read more Would recommend!

very rude receptionlist. she told me i had to look for a new dentist because I had emergencies due…read moreto my kids come up! never experienced that in my life.!! awful. they need a new receptionist.!!! Didn't even give me a recommendation. my new dentist doesn't act like nazis , when I had to reschedule due to a cold she was so nice and friendly about it. It's called human decency. Try it. And it is so funny I've read other negative reviews about them and they wrote these lengthy comments defending themselves, if you did nothing wrong why be so defensive?!

I haven't been to the dentist for a while, and because of this I need a lot of dental work. So far,…read moreI've had two procedures done at Levittown Family Dental and both of them went incredibly well. Not only is the staff very proficient, but they are also incredibly kind. They have payment plans which help immensely. I would definitely recommend them. Great practice.

Love the Dental Hygienist! The staff are all very friendly. I have not really been treated by the…read morenew dentist yet. Hoping for the same excellent experience.

Love the hygentists. Dr. Lee is fabulous! Very clean and modern office. They take their time with…read moreyou and always answer any questions I have.

BEWARE! Last year I was looking for a dentist in the area. Since this office was listed as 'in…read morenetwork' on my insurance company website, and was close by, I made an appointment for a cleaning and checkup. After arriving at the office I was asked to purchase dental insurance from the office. I took the paperwork to look it over, then went in for X-rays and cleaning. After finishing up, I was informed that I owed over $300. I said, but I have my own insurance. Was then told 'we don't accept any insurance'. First, no one indicated this to me either when I made my appointment OR when I arrived at the office. Second, as I stated, they were listed as an in-network dental office on my insurance company website. Now, I would think that a dental insurance that accepts 'no insurance' would state this on the phone, or certainly upon arrival for the appointment. Nope. The woman at the desk proceeded to BLAME ME for not telling her that I HAD insurance because if I had, 'none of this would have happened'. The woman at the desk - LISA - neglected to ask ME for my insurance when I arrived. In my opinion, any dental office that has a policy of accepting NO INSURANCE should make that crystal clear up front. Also, it was THEIR responsibility to remove their office name from my insurance website's list of in network offices. I did my due diligence and this office failed (miserably) to do theirs.. In the meantime, I found that this office has been accepting my sister's insurance for years, therefore the woman at the desk - LISA - lied. Like I said......BEWARE.

This practice doesn't deserve any stars!!!! My family has…read morebeen here for years. They are absolutely horrible, money hungry unprofessional ....... and will take advantage of you under false pretense!!! If you are smart, look elsewhere for good care!!

I've acclimated into my role as a suburbanite for over a decade now. It has been tough for me to…read morefind a dentist since moving out of Philly and I never seemed to find the right practice that I liked in the burbs. I am thrilled that I've found one that I plan to stick with. Great customer service from the ladies that run the front desk, to the techs, to the dentists. I greatly appreciate the upfront pricing if my insurance does not cover the cost of my visit. I took advantage of a recent January special for in office teeth whitening. When I inquired about coming in for the service I was notified they were booked solid for the remainder of the month. FYI... teeth whitening is done on Mondays only. Advanced Dental was gracious enough to get me in for an early February appointment and honored the Jan special price. They did me a solid and didn't have to!

If the office staff was as quick at responding to emails as they do reviews, they'd be much better…read moreoff. They frequently send out reminders to make an appointment, but do not respond when you fill out the form with availability. The receptionist staff are rude, unprofessional, and not very good at their follow up responsibilities. If you don't have time to respond to emails, don't have an automated system that sends out emails for scheduling appointments. The hygienists and doctors are good. You just have to deal with the desk people to see them.

Poor business ethics. Linda, who answers the phone/returns phone calls is extremely rude. I've had…read moremy appointment cancelled twice due to a hygienist calling out. September, rescheduled for March and then again cancelled. The condescending tone is appalling. I would never ever recommend this business to anyone. It's a shame that people treat people so poorly.

I am very unhappy with my experience at this office. The availability of appointments is extremely…read morepoor, making it difficult to receive timely care. From the beginning, my crown was ill-fitting, yet instead of replacing it when I first raised concerns, they continued to delay any real solution. Because of this, a pocket formed in my gum that bleeds frequently--and now I'm being charged for the new crown needed to fix the issue they failed to address properly in the first place. The dentist's visits are very short, and he does not appear interested or invested in my concerns. He doesn't allow time for questions or for me to participate in my own treatment plan. It feels like it's his plan or none at all, which is extremely frustrating. Customer service is also poor. The front desk and staff show little interest in the patients, often speaking in an unpleasant manner and barely making eye contact. Overall, the lack of professionalism, communication, and care has been incredibly disappointing, and I cannot recommend this office based on my experience.

The dentist told my daughter she had 2 pinhole fillings. After he filled teeth she had excruciating…read morepain. He corrected his work once by adjusting bite. Then shaved tooth. Her pain is so bad when she went back and told him she couldn't eat he said oh well guess you can't eat. And then told her maybe it's just her teeth. He made her feel stupid and was so uncaring. Do not go here. Took her to another dentist who said maybe the nerve got irritated or the pulp of tooth was damaged. She has to have filling removed and have a sedation filling and possible root canal. This was caused by the awful dentist . Run!