I've never gotten any hair removable procedure before so I was a little skeptical about my first…read morevisit. Surinee is exceptional and answered all of my many questions. She did a wonderful job. All the equipment is clean, and brand new! My skin looks and feels amazing!

Great experience! Incredibly friendly staff and very helpful for my first time. Competitive…read moreprices, Very clean and cautious due to COVID. Going back for my third round and loving the results so far. If you needed to get laser hair removal- this is it!

Friendly staff and perfect location with lots of parking! (Because parking is important.) LOVE the…read moretalented team at Laser MD in Acton.

I booked a very last min appt and regret doing so. I should have done more research and gone to a…read moredifferent location with experts on botox. I called to explain to them after two weeks that I didn't see any results from my first visit. They had me come back in & it was a waste of my time because all they were trying to do is up sell me more units. I've never had this issue. Joan is rude and unprofessional, she pretty much said she didn't care when I told her I would never come back. This explains why this place is always empty. Do your research before booking an appt here. I personally do not recommend it!

If I could give zero stars, I would -- a million times over!…read more It's very rare that I take the time to write a review, but as a responsible parent and citizen, I feel I have a duty to share the horrific experience I just had at APDerm. This was my second visit to the office for my daughter's scalp psoriasis. The first time (in March), we saw Dr. Brandow Rowe -- he was professional, though not particularly warm, and unfortunately his treatment didn't work. Wanting a second opinion, I scheduled an appointment with Dr. Peter Muz. I was surprised I could get an appointment within three days -- now I understand why. Please, avoid him at all costs. Dr. Muz began showing me pictures of patients whose conditions had supposedly improved after just one injection of a medication. When I asked what the medication was, he refused to tell me, saying, "You don't need to know the name -- it's just efficient enough." I insisted on knowing what he planned to inject into my daughter's scalp so I could research it first. He responded aggressively, saying there were no side effects because it wouldn't be given intravenously. When I firmly asked him to write down the name, he scribbled something illegibly on a sticky note and said dismissively, "Alright, make your research, I'll come back." As a patient, I know it is my right to be fully informed before any treatment. His reaction was unprofessional and completely unacceptable. He then left the room abruptly, nearly slamming the door, after roughly handling my daughter's head while examining her scalp -- wearing a glove on only one hand. Even my daughter noticed, asking the nurse (who was kind and polite) if the doctor was always like that or just in a bad mood. The nurse quietly replied, "Unfortunately, that's just how he always behaves." When I got home, I researched the medication -- triamcinolone acetonide injection -- and found numerous possible side effects: nausea, vomiting, rash, glaucoma, allergic reactions, and more. I understand that all medications carry risks, but as a parent, I have the absolute right to know what's being administered to my child and to make an informed decision. If Dr. Peter Muz dares to bill my insurance for this appalling consultation, I will absolutely dispute it and report him to the medical board.

I was a loyal patient of APDerm's Dr. Abby Hochberg, who found a tiny patch of skin cancer in the…read morecorner of my eye. Her sharp eyes probably saved my eyelid. BUT even though I schedule my next annual skin check a year ahead, it's almost invariably canceled and rescheduled. This year (2025), my Sept appt got moved to August then moved again from the Concord office to Marlborough, 30 minutes away. When I said no, I was told that the next available appts with Hochberg in Concord were in March or December 2026! I told them I was done.

I purchased in advance treatments but they seem out of business , they do not answer their calls…read more Called the company that they signed me into paying through them and they refuse to stop payments. So as of now , paid over $2000 and do not get the service.

I had been coming here for my legs for the past year. I have sensitive skin which a razor can very…read moreeasily nick and I was tired of it happening all the time. I pay a lot of money for it because it's bad. When I first started coming here the staff was pretty welcoming and seemed like good people. As of the last few months? New people - and I felt VERY uncomfortable by their demeanor and pressure. Namely the new manager. I was corralled to a back room to be given a sales pitch on package deals. First off, I didn't have time for a 20 minute advertisement in human form. This woman asked me VERY personal questions that were absolutely none of her business. It felt like an interrogation by a forceful mean girl. If anything those questions dug into my existing trauma and I was fighting back tears. She took no notice of my social cues of my discomfort. Even if she did she didn't care. I already pay an arm and a leg for treatment so I really didn't appreciate the interrogation. I have been thinking about leaving ever since. I was pressured into paying thousands more without any regard to how I stated this was already a luxury treatment I was struggling to afford. I felt heavily judged. NO ONE, and I mean no one should ask the questions she did. Not even your doctor. When it came to the laser treatment, the woman didn't offer me aloe and skipped past many spots on my leg. She was fast and inefficient. I didn't feel good after leaving, and now my legs look patchy. This place is feeling more and more like a scam.

Abrianna is great! Very professional, knowledgeable, and a pleasure to talk to. I highly recommend…read morescheduling an appointment with her! Clean facility and accommodating staff who offer educated and honest opinions.

if you show the slightest interest (like inquiring from an instagram ad) be prepared to receive…read moretext after text and call after call. if you're busy and can't answer a call they will immediately call back that same minute, even calling from multiple numbers. i received 12 calls in 3 days, very unprofessional in my opinion.

I get a monthly Platinum Hydro Facial and reduced rates for other services and products for my…read moremembership fee. I trust the nurse practitioners and aestheticians, which has not been the case when I moved and tried closer med spas. It is definitely worth taking the long drive in order to get the best advice and providers I have found.

I just stopped in for some laser hair removal and was so impressed with the staff and professional…read moreservices. I will be back for sure and going to recommend them to everyone I know....

I had purchased two groupons, one was for IPL facials and the other was for microneedling. I was…read morevery happy with my IPL facials and was able to easily book both sessions. My microneedling experience unfortunately has not gone smoothly. I was able to book one of my three appointments. I was told to call back in a few weeks to book my follow up appointment(s). However, I have called and left voice messages almost fifteen times and have emailed as well. Only once did I receive a call back and that was while I was in a meeting at work so, I could not answer the call. I have since called multiple times and have not received a call back. I have two sessions left and am very upset and frustrated as they will not return my calls. I will definitely not be spending any more money here as I should not feel like I have to beg these people to even call me back to let me have the services that I have already paid for. Very unprofessional!!!