called but the guy that answered didn't have great customer service skills . Didn't show no empathy…read moreat all at least fake it

Couldn't ask for a better experience. Called another Locksmith first and they wanted pictures of…read moreour front door and then quoted price of over twice as much as we paid with Keyway. My neighbor told me about Keyway and said was a very nice man. She wasn't wrong! He charged less than 1/2 the other place quoted, arrived in about 20 minutes (other guy was called first and not even on way in 20 minutes), AND he made us 3 new house keys in his van right in front of our house after he got us access.

The job was done efficiently and perfect. It was exactly what we wanted. Thanks very much. Clearly…read morea company that CARES about the job and ensuring the customer is happy. He also provided information about future product needs.

Awesome company. My sister locked both keys in the car while it was running and I immediately…read morefreaked and searched yelp. Addax came out to my house in under 45 min st the crack of dawn and got my car unlocked in under 10 minutes. The guy was extremely friendly and gave me some great tips to follow up with my insurance. 1000% recommended!!!

Wow! Amazing customer service! Got locked out of our house and he showed up within minutes and…read moremade us a new key for our main door. He was very professional and friendly. I highly recommend his services!!

I text to see if they could program my new key I had bought for my Enclave. He told me yes and said…read morehe could be here by 12:30. It was done on the same day I requested which was especially good and then it only took 30 minutes. I will definitely use them again when I need locks change or a new key.

Was looking for a business to unlock some motorcycle saddlebag locks. Took the lock in with no key…read moreexpected to get called in a day or two but was called back in about an hour that it was done. That was pretty fast. The best and fastest locksmith I've seen so far. They did an awesome job. I would highly recommend them to anybody. Thank guys

"I ONLY want the content and NOTHING ELSE. NO PREFACING OR FINISHING COMMENTARY/conversational…read moreelements." So, my response should be just the review itself, nothing more. No introductions, no conclusions, just the review text. Key requirements: Minimum 50 characters, maximum 200 characters. Tone grading: 5 out of 5, which means perfect. But they also say to make it have a bit of human touch, like typical writing style with possible capitalization or punctua

Very dissapointed with this company. Dont bother to call them. I called for an installation of…read morenew lock and I booked an appointment for same day. Guy told me I will call you when I am on my way. The guy NEVER showed up, called, text or anything!! VERY UNPROFESSIONAL and they lack customer service....so much for their fake website.

The most amateurish locksmiths I have ever used. I was expecting locksmiths to rekey the lock, but…read moreall they knew were using: credit card to open doorknob, and drill to open deadbolt. The guy came to my house with credit card, and when he found out the deadbolt was locked, he called a backup, and the solution was to drill my deadbolt lock for an additional $180. $30 alone just for showing up, whether they could get anything done or not. If drilling out the lock was the only solution they knew, I could get a tool from Home Depot or Lowe's for a lot less. Totally amateurs.

Very rude. Don't bother calling them. They need to train their employees to be more customer…read morefriendly. I asked to talked to the manager and they hung up on me.

My elderly parents waited for over 1 1/2 hours for someone to tow them, nobody called them, nobody…read moretold them how long the wait would be - nothing . I called to find out what was going on. THIS PLACE WAS A CIRCUS and the 2 clowns leading the others were JJ and ELI. They were acting like this was their first day on earth! Their response to why is it taking over an hour " well each truck has to do 3 tows- that's why we keep accepting more requests." Their best solution was for my parents to leave their car and walk home if they need to. (My parents are 72 and 70 years old and they live 13 miles away from where they were stranded. When I told them that their response was " well, we can cancel it if you'd like." NO WHAT I WOULD 'VE LIKED FOR YOU TO DO IS TELL US IT'S GOING TO BE AN HOUR AND A HALF WAIT! AND TELL US TO CALL SOMEONE ELSE THE FIRST TIME WE CALLED NOT WHEN WE'RE CALLING TO SEE WHERE THE HELL YOU'RE AT. They know their service is SH@T thats why they refuse to give out the owners phone number or email. This is a MISERABLE money hungry business - I would stay away because if the aforementioned solutions are the best they have -- no wonder they have a majority of 1 starts!!