I did not like the fact that it took hours to finally get a doctor. I was triaged in the hallway…read morenext to the nurses station. Complete with phones ringing and nurses talking loudly and with very bright lights shining down into my eyes. There were only 2 people in the ER. It was a Sunday evening and there was only 1 doctor in the entire ER. Finally after an hour I got an examination room and an hour later the doctor came in. Mumbled a few things , did a quick exam and left. I got nothing for pain. The room was cold and no blanket was offered. He looked like he didn't want to be there. The call light worked but nobody came and I needed a urinal bad. The TV remote was not working and I was told that other remotes didn't work either in some of the other rooms. 2 hours later still nothing. I finally left my bed and went to the nurses station and I told her to call me an ambulance as I wanted to leave. She said that I couldn't leave and to go back in my room and that's when I asked her if there was only 1 doctor available for the entire ER. She didn't even answer me verbally but nodded her head indicating that there was only 1 doctor available. Once I got back in the cold room without a blanket a new patient was brought in on a stretcher. She was having some kind of mental crisis and was screaming at the top of her lungs. Wouldn't you know that they rolled her stretcher right at the entrance to my room and left her there. It went on for about 2 more hours. My labs had come back and I was out of range for my blood level ( I'm on a blood thinner) so the nurse gave me a vitamin K pill to swallow and a ginger ale and she was pleasant and asked if I wanted a blanket and I asked her for a urinal. The patient that was brought in screaming had still not received the attention of a doctor. My nurse asked if I wanted the glass door closed due to the loud patient in front of my room. This was at around 10:00 pm. With the door closed the noise from the loud patient was muffled enough for me to get some sleep. At 4:00 am the ambulance arrived to take me back home. I never saw the doctor again and the ambulance EMT's removed my IV and off I went. It was so desolate in the ER that night. No friendly nurses to wave to and thank. It was eerily quiet as I was being wheeled out. I didn't like my experience at all

Son had surgery admitted twice called after hours stoll waiting for on call 3 hrs son is in pain…read more 3 hours waiting for a call back just terrible Went in for apendix turning into a nightmare

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

Been feeling terrible past 5 days. Brother in law took me to the ER. The staff here are amazing. We…read moreboth noticed something here that you don't see at St Anne's or Charlton. Everyone is nice and happy. Very grateful to have VA healthcare and have this hospital in the area. The doctors and nurses are awesome.

The actual services provided seem fine, decent people good enough healthcare. But it stops there…read more The billing system is a failure. As much as we all need to be happy and healthy, our credit scores are also important. This medical care's billing system is a failure. When calling to ask them about it, they admit it has been "down" for an extreme length of time. You receive a bill that asks you to go to an online portal. The "paper" bill says one thing the online portal says exactly the opposite, often showing zero balance due. At the end of the day, yes the healthcare is more important, but the credit score jeopardy for not having accurate billing and potentially missing a payment creating credit issue is not worth not going to this establishment again.

I spent 11 days at RIH this month across two admissions…read more The Urgent Care center thought I had a collapsed lung and sent me via ambulance to the ER. I was examined quickly and it was discovered that I actually had a couple of blood clots in my lungs and infarction. I was admitted and put on Heparin. I got to be in the women's medical unit and got my own room. The nurses were all so kind and attentive, answered my questions and helped me stay relaxed and the CNAs were supportive. The clots caused me to get Pnuemonia - and I added a couple days to my stay. It should have been a scary time (PEs can kill people) but I felt the entire time like I was where I needed to be and it was all under control. I did try to be a star patient but still, the care was excellent. I also felt like nutrition was great - Manny was trying hard to find me something I'd eat when I had absolutely no appetite. Even housekeeping was friendly whenever they came in my room. I ended up getting readmitted when I spiked a fever five days after my first discharge and ended up with sepsis. When I got to the ER I explained my doctor sent me back due to high WBC and tachycardia and they took me right in, put me under sepsis protocol and made me a priority, I felt worse than I did with the PEs and Pneumonia but with fluids and more meds I began to feel so much better so quickly. And again - felt so well cared for by the nurses and doctors. This time I was on co-op 4 for a few days. I know everyone's experience is different. And the patients the nurses and doctors see have varying needs - I tried to not be too needy - I was comfortable enough and getting my meds and tried to focus on doing what I could to improve my recovery time. But seriously - two things that could have killed me and I felt less stressed than I have all year.

I only gave it 2 because have to surgery which was great doctors are very good but after surgery in…read moreroom no one ever comes in ring buzzer no one answer wife went up to desk no one there asked question said will come back with answer never came back no one comes in to fix covers terrible service but great doctors

It's hard to say that I am a fan of a Gastroeteorology center, but this location was really nice…read more I took my husband to get his colonoscopy and there was lots of free parking on the lot in front of the main door. As we walked in, there was a nice receptionist ready to help and within a few minutes, my husband went it. It took a bit longer than expected for the proceduere, but once he was ready, I got a call on my cellphone to park along the front curb and pick him up. He came out with a full report with pictures and instructions. Very professional, very efficient.

Not a good place especially if you have sickness heart failure or any serious illness you don't get…read morea doctor Branch avenue facility is basically all nurse practitioners they never call you when you have a problem you talk to someone who texes you Nurse practitioners through a computer she never calls you some one who doesn't know you calls i just found out the person I was seeing was not a doctor i was having a B/P issue never called me i called her 4times nothing from her I will be looking for a real doctor don't believe the TV commercial

Solmaz Behtash and everyone there are kind, patient. and friendly Love going to my Dr she really…read morecares!!!!

Please avoid this office as much as possible!!! Run! Didn't have a great experience the doctor here…read moreis very rude no bedside manner. Talked about his upcoming trips during the first visit which has non thing to do with my appointment for high risk. Was referred from my OB and she insisted that he is a great doctor for his specialty but clearly can be rude. Office staff is great but doctor is rude!! Avoid.

This place is OK, just OK. I've experienced much better…read more My doctor scheduled a level 2 ultrasound for me at New Beginnings, she said it was the best place in RI to have ultrasounds done. The equipment is supposed to be top of the line and they have the best sonographers in all of RI, so she said. I reluctantly agreed to schedule my level 2 there as I'm 45 mins away from there and I usually go to Narragansett radiology. I read some reviews for New Beginnings on super pages and they weren't great. Not to mention that the tech at Narragansett radiology said that the man there had "terrible bedside manners". I prepared myself for the worst and gladly my experience wasn't a bad one. The decor in this place is like no other. Really modern and beautiful, it doesn't feel like a medical office when you walk in at all, it's more like a cafe or something. It's very nice and comfortable. The bathrooms are huge, and I mean huge, they seriously have a shower in them and there are actual towels for you to dry your hands on - wow. The ultrasound rooms on the other hand weren't special at all and just plain, the bed was horribly uncomfortable. I had back pain so bad it made me nauseous. The bed was too short and my lower legs were hanging off which caused a horrific strain on my back. A level 2 takes time so it was not pleasant to say the least. I could barely pay attention to seeing my baby because the pain was so bad. The tech I had, can't remember if her name was Diane, Dana but it was for sure a d name. She never explained anything, I had to ask her what she was looking at every time. She asked if I wanted to know the gender, I said yes, she said there was no penis but did not show us, nor did she take a pic. I left with 3 mediocre pictures, my Dr. told me I would get a "bunch" and some 3D ones. My baby wouldn't cooperate and show her face so we couldn't get a 3D of the face, but she didn't even try with the gender. We did meet with the genetic counselor, who supposedly has bad bedside manner. He was very pleasant, not demeaning at all, and had a lot of good info for us. Although, we had no abnormal findings on our ultrasound. Maybe he is different if there are...I don't know. Overall, I was not impressed at all. I'd rather go to a place where the tech explains everything they are doing and shows you your baby's gender. I could have just gotten a bad tech but there is always that chance if I go back. I need regular growth scans and I won't be choosing this place to get them.