If you need a competent, knowledgable, professional and honest auto mechanic, look no further, you…read morefound one here! Very reasonably priced as well. Visiting Destin from Illinois, and our a/c was barely working. It can be very challenging to find a good mechanic whom you can trust, especially when you're away from home in a new city. Based on their excellent on-line reviews, I decided to try C.A.R.S. (Certified Automotive Repair and Service L.L.C.). Gave them a call and spoke with Jeremiah, and asked him if they could the recharge the freon in the system, which would get the a/c working again (at least temporarily until I could bring the car to my regular mechanic back home). He said sure, and that I could bring the car right over. When I got there, he not only recharged the freon, but he found the problem with the a/c system in less than a minute - literally. It was a defective a/c valve at the recharging fitting. Problem solved! While the freon was being recharged, Jeremiah checked and topped off all the fluid levels, and he even popped out the cabin air filter and cleaned that as well. Talk about service. These guys are the real deal, and I couldn't be more satisfied with the level of service they provided. They're good!

My electric window made a very loud noise and when I opened it to try to see what the problem was,…read moreit wouldn't close no matter what I tried. I googled a repair shop near me and several businesses in the area came up. I called the first one and was told the soonest I could drop off my vehicle was January 7th (two weeks from today!) The second one told me to come back in the morning and they would be able to check it out. I decided to drive over to Certified Automotive because we were 1/2 mile away. I went by to see if I could get a diagnosis and quote. It is 2 days before Christmas so I was extremely happy that I got the quote, diagnosis and was told they could do the repair now. They completed the repair in just over an hour after the parts were delivered quickly. I certainly expected to be told to come back for the repair. Justin got right on the repair as soon as he had everything he needed. The window is working perfectly. I also received a good warranty on the work. I can highly recommend this business.

Took my Mercedes in and they diagnosed the problem quickly, called with the estimate and performed…read morethe repair in the time frame stated. They were very professional and I appreciated the great communication.

I pulled in after work on a Friday and saw a lot of cars, thought they wouldn't be able to fix my…read moretire (had a nail in it) but they were so friendly and professional and fast!! Now I can be stress free this weekend knowing my car is good to go!

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

Absolute worst place you could take your vehicle to in the area. I was told it would be under 4,000…read moreand 4 to 5 days to fix my transmission. Ended up costing 4,700, and two and a half weeks. I called constantly and was always told the next day or two days out. Then when I got my vehicle back the transmission wasnt fixed at all. It has all the same problems, as if it was never even touched. However, I know they touched it, because they gave it back to me with a check engine light on where they didnt plug back in the O2 sensor. Horrible mechanics, horrible customer service, horrible people.

Rodney and his mechanics do a great job…read more No surprises. He does great work. No games just good service a a fair price. I have been dealing with Rodney & Global for 20 years. He has always been fair.

I highly recommend Mac Leod's Auto Repair! In January had an…read moreissue with my truck, brought it in and turns out it was a quick small fix with my belt. Got it back the same day. Fast forward to April, I had problems with it stalling. I assumed it was something to do with my fuel system so I brought it in again and it was diagnosed & repaired a day later. The prices were fair and didn't leave me penniless. Chad and his staff are pleasant to work with and their degree of professionalism is unmatched. They communicated clearly and precisely leaving me without question on what the issues were and how they would be remedied. If honesty and integrity are important to you (which they should be) then I highly recommend leaving your vehicular issues McLeod's hands.

I had my daughters car towed to mcleods I had told them the car would not start because It would…read moreturn off the engine but nothing inside the car (it didn't recognize the car was in park). They did a great job replacing the battery that was spent because of the problem and changing the oil. They called and said it was ready. They never addressed the problem. When the mechanic was shown the problem. He replied " you can always take the ground off the battery when you turn the ignition off. REALLY Don't take your vehicle there if you have any issues that a mechanic should work on.

Yearly travelers to Santa Rosa Beach with our fifth wheel camper...older GMC truck, ABS light on,…read moresearch for garage and found NAPA approved Mohrs Automotive...what a great find , From Kati the service rep to the head mechanic (Body Builder) to actual mechanic, they were excelllent ...easily DX repairs needed and recommended options, plus improvements for safety on my 23 yr old GMC...parts were found easily,quick insert into their schedule and repairs done before expected time frame , pricing was very fair....shout out to Kati, 10 stars plus for the whole team!!! Sandy Sandberg 5-9-2026

This local family owned business has always treated us well. Mike and crew are very knowledgeable…read moreand also fairly priced. Getting repairs, regular maintenance and new tires can be a big headache, and a HUGE bill. I have found Mohrs to be willing to work with their clients to prioritize the most important repairs/maintenance to make it a little easier on the wallet. I highly recommend this auto shop, and consider myself fortunate that we have Mohrs in Santa Rosa Beach. Thanks, Mike!

I had just left the airport and my front tire went flat. It was after hours and had to leave my…read morevehicle in their parking lot overnight. I called them when they opened up the next morning and he had already put air in the tire to see where the leak was. Very personable and helpful, especially for an auto repair shop. I will definitely be back!

My wife's SUV had heating problems. I called Twin Cities Auto on a Tuesday and had an appointment…read moreon Thursday. This is the 1st time I have used this auto repair service. Robert was very knowledgeable about my problem. Great price for the work completed and done very quickly. He was very respectful and courteous. This is our forever vehicle repair service. Steve

This Tuffy location turned my family's Florida vacation into an absolute nightmare with their…read moreincompetence, dishonesty, and refusal to honor Tuffy's warranty. I'm beyond furious, and I'll never trust a Tuffy again after this infuriating ordeal. On June 25, 2025, I had my Escalade's P0332 code fixed at a Tuffy in Glendale Heights, IL, with new knock sensors and a wiring harness using Genuine GM parts. Everything seemed fine until June 27, when, 600 miles into a 1,000-mile road trip to Florida, the P0332 code returned. I tried clearing it, but it kept coming back. On June 28, I brought the truck to this Mary Esther Tuffy and explained that it takes three drive cycles at operating temperature for the code to reappear. They cleared it, claimed they found no issue, and sent me on my way. I had to push them to drive it more, only to discover at closing that they'd cleared a pending code--felt like a deliberate attempt to hide the problem. Within 15-18 miles, the code was back. On June 29, I was at their door at 9 AM. They finally checked and found a bad rear knock sensor but refused to cover it under Tuffy's 12,000-mile/12-month warranty, claiming the Illinois shop was a franchise. This was just three days and under 1,200 miles since the original repair! The manager, John, was completely unhelpful, forcing me to leave the truck to deal with the warranty company. On June 30, I called the warranty company with John, and they agreed to cover the repair, but John insisted I pay upfront because he couldn't send paperwork otherwise. Facing a prepaid parasailing trip with my kids, I paid to get my truck back. Three drive cycles later, a new P0327 code appeared for the front knock sensor. Their mechanic had removed it to "compare" to the bad one and didn't tighten it properly because they lacked a 3/8 torque wrench! John's excuse? He didn't give it "enough oomphs." I told him the torque spec is 15 ft-lbs, and he just shrugged. Later that day, the P0332 code returned. I called their district manager, James Price, who smugly said it wasn't his problem and told me to take it back to Illinois--1,000 miles away--or go to a Mavis/NTB shop. On July 1, I returned, waited over an hour with no updates, and dealt with a mechanic who admitted he didn't know how to test the knock sensor and refused my offer to help. They "fixed" it, but by noon, P0332 was back. Tuffy Corporate promised a callback but never followed through. On July 2, a corporate rep, John, said no Tuffy would touch my truck, claimed they don't do this work, and hung up when I called out their nonsense. I'm stranded, worried about damaging my Escalade driving home. This shop's shoddy repairs, deceptive tactics, and refusal to take responsibility cost me time, money, and our entire vacation. Mohr's Auto in Santa Rosa Beach is fixing what Tuffy couldn't. Avoid this Tuffy at all costs--they're an embarrassment to the brand.

I did not personally get anything serviced here but Richard Jr. from this shop recommended that I…read moretake my 2015 Toyota Prius to his dad's shop (Starr's Auto Repair) in Navarre. The service manager there is Chris Cheeseman. Though I appreciated Richard Jr's love for the 2015 Toyota Prius, I did not appreciate the terrible recommendation to have his dad's shop look at it. Chris called me today to talk to me about my review of Starr's and this is my response: ​Mr. Cheeseman, ​Please be advised that we will not be returning our vehicle to Starr's Auto Repair in Navarre. ​We have authorized and paid for over $2,000 in repairs, yet the initial issues persist. This financial commitment does not account for the additional expenses incurred, including towing from the Midbay Bridge area (Destin/Niceville) and the cost of a rental vehicle during the time your shop was 'replacing' the electric water pump. ​We cannot continue to invest further time and capital into repairs that do not resolve the problem, especially given the significant travel inconvenience (working in Destin and living in North Crestview). We require a resolution that honors our investment and rectifies the persistent mechanical failures. If Richard Jr. could have actually fixed my vehicle at Tuffy since he knows all about the car, that would have been nice. Instead, he told me his dad's shop was more than capable and that is nowhere near the case.