Langley GMC recently quoted my Uncle nearly $5,000 for a new transmission without providing…read moreestimated timelines for parts delivery or repair completion. You'd think for 5k, they would at least offer a loaner vehicle. They did not. The service department staff was rude and dismissive when we asked for detailed information on delays in receiving the transmission and the repair timelines. They also failed to contact the warranty company after they were notified that the vehicle had an extended warranty. I towed the vehicle to Auto Gallery in LaGrange on 3/20/26, and they made it clear that they would not be able to assess the vehicle until 4/3/26. The vehicle was ready for pickup on 4/9/26. It was not the transmission and the repairs were covered under warranty. Paid a $100.00 deductible. The Langley repair department is either severely incompetent, or the dealership allows employees to take financial advantage of their customers. Lack of Accountability / Failure to Support a Long‑Time Customers / Misdiagnosis and Negligence by Service Department / Predatory Practices in Service Department

Without any question they have the best shop and mechanics in the area. Scrupulously honest,…read morefriendly and reliable. I will not take my car anywhere else for mechanical issues. The entire staff, from the top down, are courteous and ethical. They also show remarkable alacrity. Having had the misfortune of using another dealer I was acclimated to a more languid pace on service, as well as a certain anxiety as to the competence of the work done. Not a problem with Langley as they keep you informed and they work with impressive speed and skill. I cannot recommend them too highly. They are the Platinum standard in dealers and service.

Mosley Auto Repair…read more Re: Engine Rebuild on 2012 Ford F150 FX4 at Mosley's Auto Sales This correspondence serves as a formal review regarding the engine rebuild performed on our 2012 Ford F150 FX4 at Mosley's Auto Sales. Initially, we dropped off the vehicle in October with the understanding that the repairs would take approximately 3-4 weeks. However, this timeline was grossly underestimated, and we did not receive our vehicle back until 4.5 months later. Throughout this period, my family and I have been in contact with this business via phone and in person on numerous occasions. Unfortunately, we have received inconsistent information regarding the status of our vehicle each time we inquired. During this period, we were informed that parts were on order, only to discover that the incorrect parts had been sent according to William. Further delays ensued while awaiting additional parts. Upon finally becoming frustrated with the dishonesty and lack of transparency from your establishment, I instructed my family to retrieve the vehicle. Upon arriving at the shop, we were informed that the vehicle did not have an exhaust system. We were advised that the exhaust system was faulty, and we were expected to pay an additional $1,200 for a new exhaust system. Notably, this issue was not communicated to us until after the vehicle had been in your possession for over 4.5 months. Furthermore, we were not previously informed that a new exhaust system was required. We took our vehicle to an exhaust shop and incurred an additional cost of nearly $800 to rectify this issue. Regrettably, upon returning our vehicle to Mosley's Auto Sales due to ongoing engine issues, we were met with a series of excuses and delays. Despite being assured that our vehicle was in working order on April 30, 2025 by William, that they were replacing some springs and it was a 12 to 14 hour job. But the truck ran perfectly fine. The only issue was the fan motor wasn't turning on cooling the engine which they said that it was fixed and they were working on the AC compressor to get it working. After not hearing from William on 5 May 2025. I called again and spoke with William. Where he then subsequently informed me of a major electrical problem on May 6, 2025. My question is how can I have a major electrical issue when it was just running fine Friday. You and your team were only trying to get the AC to work which ended up being a bad compressor and the bearings were bad. This establishment has failed to provide us with any documentation regarding the work conducted on our vehicle, including the name of the engine builder. Nothing as far as parts labor. In light of these circumstances, we have made the decision to retrieve our vehicle on May 9, 2025, and seek the services of another repair shop to conduct a thorough diagnostic assessment. We expect a higher level of professionalism and transparency in our business dealings, and it is unfortunate that Mosley's Auto Sales has failed to meet these expectations. Took vehicle to Big T tires and within 4 days had a complete print out and diagnostic of said engine. In their professional opinion, the engine was never rebuilt the same issue that we brought it in for in September 2024 is the same issue that's been going on. Here are some of the underlying concerns that I have identified with this company. One, they lack transparency, accountability, and reliability. Two, the numerous excuses and issues with the vehicle at each visit are redundant and unreasonable. Without fail, each visit yields a different answer or an additional issue with the vehicle. Three, we did not receive any documentation of the work done, even upon the initial pickup of the vehicle. The explanation provided was that the owner had the paperwork, but as the shop manager, one would expect you to have access to such documentation. Four, they are unwilling to disclose the engine builder's identity, the parts ordered, or the labor costs. As a result, we are left without a clear understanding of the work performed for the amount paid. Which I been in contact with the engineer builder Via text and phone and they have no knowledge of this engine being brought to them.

I brought my 2007 Toyota tundra here to have the air intake system fixed. For a big job, the…read moreservice was done in a timely manner and priced fair. Every member of the staff I talked to was very nice and very helpful. Would definitely recommend this shop to others who are looking for a good mechanic.

Excellent service! Rivertown Collision will always get my business! Friendly staff & quick…read moreturnaround. Highly recommend!

Decent paint and body work. Plastic trim improperly installed on the bumper so I corrected it…read moremyself. Incorrect bug deflector installed on the front edge of the hood leaving large gaps under it allowing trash and debris to become lodged between it and the freshly painted hood. Per their contract, no aftermarket part that causes damage to the vehicle is covered by their warranty. They installed the wrong part. Their collision representative has zero follow-up skills at all and has yet to reach back out to me in over a month after saying he was ordering the correct part. He also mentioned that the part they ordered for the next replacement and the incorrect one that was installed are the same part number but the unit they installed does not line up with the contours of the hood and they removed the dealership installed unit that did, so clearly they are not the same. I'm not surprised because when my wife's Buick went to their shop, the driver's door would not close without clunking a hitting the strike and there was paint overspray on the windshield and driver's door glass. When she went to pick it up after receiving demands to return the rental car, the door was the same way it was the day before and overspray still on the glass. I went ahead and fixed them myself since I'm a technician. Now the tire pressure sensor has failed on the wheel they replaced, so I'll end up dealing with that myself too. I spoke with a number of other people, including relatives and they have all had less than stellar things to say about their experience with Rivertown Collision center, so after quite a number of discussions, we have all decided not to take our vehicles there for any further repairs. I'll personally be going back to Frank's Collision Center where they have always been willing to take care of any issues I had promptly. I'd rather have the hassle of taking it to one place for an estimate, then getting the insurance company approval, then driving or towing it across town to have it done right the first time and not have to call and ask questions about when this repair job that has been awaiting completion for months now will be completed. I am a cancer patient and I work as many hours a week as I can to provide for my family while trying to make it to and through treatments. I don't have time or desire to deal with this.

Very professional, quick service, high quality, great and reasonable prices . Affiliated with AAA…read more We came from out of town with an issue that should have been avoided by having a preventative maintenance job done a week before from a big time dealership, come to find out, I almost lost a tire. We ended up in a residential area where a guy was on his lunch break, he was the tower, he towed us to Kings Automotive and we received great service there whole time. Southern hospitality is a real thing

bought a 2021 Subaru Outback Jan 2026 108000 miles took to delaler for maintenance at 111000 3000…read moremiles since purchace the engine air filter was stopped up completely. I guess they are too cheap to do anything to the vehicle before thay put it on the lot for sale. The outback wasn't even cleaned as promissed brfore i took dlivery they only put half a tank of gas in. DON'T BUY A USED CAR FROM RIVERTOWN SUBARU!!!!!!!!!!!

So this is how petty this dealership is. They reached out to me to buy a car I had listed on FB…read more Sent them all the info and after pulling a carfax they made me a cash offer. After a couple days I reached back out to see if I could get more for my vehicle if I were to trade it as we all know they can show you more for a trade based on the markup they have in their own vehicle. Not at Rivertown Subaru. They offered me less. No problem right, simply walk away. A week later one of their salesman (Teron) then gave me a 1 star rating on my Facebook commerce account stating "vehicle has been in an accident and did not disclose". Not only is this a lie it doesn't even make sense. Any dealer out there is going to pull a Carfax to verify the vehicle condition so you'd have to be a fool to tell them it hadn't. It never even came up in our conversation as I simply supplied the VIN so they could verify condition. To say anything different is not only dishonest but slanderous. But that's exactly what you get with this dealership. To say I'd highly NOT recommend them would be an understatement.

As I was traveling from North Carolina to Mississippi a radiator hose busted. It was Friday and…read moreeveryone said they were too busy. They agreed to work on it. When I pulled up you could tell they were busy. They stopped, moved cars around and went to work on it right away to get me back on the road. They had me back on the road in no time. I wish they were local. I would recommend them to anyone needing automotive service done. They were fast, honest, and did great work.

got my repair done quick and correct at a fair price, and recomended another company for my…read morealignment

I've been using Automotive Services for a long time. These guys do a great job for a fair price and…read moreare super nice.

Mickey turned me away without any real help or advice. He said it was a cluster f**** and didn't…read morewant anything to do with it. He told me he saw where the previous repair shop messed up on putting the transmission back and basically told me to kick rocks. I'm sure they can handle fluid changes and water pumps but won't touch anything outside of that.

I have had my 2019 BMW X3 repaired here and will continue to use them. The auto technicians are…read moreknowledgeable, polite and my car was ready when he said it would be.