Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

They installed my TV on the wall with the necessary outlet and bracket . They did an excellent…read morejob. I would definitely recommend.

Don't ever do business with Vivint. I had there system at my home, and all was good until we…read moremoved. They say they provide free moving of the equipment, but when I called to have my equipment moved, they tried to charge me. After going up the line, I finally got them to agree they are supposed to move me for free. Then they set up an appointment for an installer, and so I set aside a Saturday. Five minutes before he was due to show up, I received a call that he would not be coming that day, and I would need a new appointment, which would be a month later. When the new installer came, after spending an hour or two at the house trying to install my equipment, he told me he could not get the equipment to work since Vivint had upgraded their software and the software was not backwards compatible. I then had to deal with Vivint directly to address the issue. They told me I had to buy all new equipment, and I made it abundantly that they needed to provide whatever new equipment I needed for free, and they refused, so I told them we were done, and I thought that was the end of it. Today, 3 months later, I got a Vivint charge on my credit card. I called to get it removed, and they told me I was still a customer and I had to start paying the monthly charges until the end of my contract. That was of course unacceptable and so I got bounced to their loyalty department. I went in circles with this person telling her to cancel the account, and she kept trying to sell me their equipment and service, even after I told her I had contracted with another alarm company. She said she understood this and then just kept trying to sell me new equipment and service. Finally, I got it through her head that I wanted the account canceled, and then she sprung on me that I am going to be charged a cancellation fee. So now I had to deal with her supervisor since there was no way I was going to pay a cancellation fee. Now the supervisor offered me all new equipment and a big reduction in my monthly payment, which obviously is what they should have done 3 months ago. When I told him it was too little too late since I had already contracted with another company, he finally gave up trying to sell me and said he would cancel the account. The he said the cancellation process would take 30 days so I would be charged with one more month of service. These people don't give up trying to take money for service that they can't provide. Finally when I blew up again telling him there's no way I'm paying for this, he finally backed off. Time will tell if they got me cancelled and if the money they charged me today is credited back to my credit card. Bottom line, stay away from Vivint. They are horrible to deal with, and they are money grubbers.

I had Vivint security was very disappointing experience I would not recommend this company…read more they made it very difficult to cancel they gave me The impression of a corrupt business the the decision is yours.

As a mother of five children, I cannot say enough about the young men that work here. They are all…read morevery clean and hygienic. We are all happy campers!

From the owner: AFA Protective Systems Provides Fire Alarm and Security Systems for Commercial and High-Rise…read moreResidential Buildings. Specializing in Design, Installation, Inspection, Testing, Monitoring and Maintenance of Fire Alarm and Security Systems.

Have you a need for responsible, friendly, neighborly, and PROFESSIONAL people to service your home…read morealarm system needs? Look no further than RI HOME SECURITY. We were fed up with our previous security company at our east coast home and set out to find a replacement. We came upon RI Home Security, scoured the ratings, and decided to give them a call. Our experience began with an engaging and most affable conversation with Nicole, wife of owner Jake Murray. She took the time to listen to our concerns and said she would talk to Jake and he would get back to us; "get back to us"... a line many of us hear these days without result. Yet, as noted, voila, Jake connected back almost instantaneously from a job location. We shared concerns. He then went on Facetime and had me walk through the alarm configuration and apparatus with me on the phone. He assured me that a switchover would be relatively simple. He explained steps we needed to take to assure electronic transfer of info between companies so that it would be flawless and shared he'd be ready if we made the decision to switch. No hard sells, no hard sales pitches to sell us new equipment. Great experience! We had Jake and associate Thomas come by this week, set up transfer, install a piece of equipment we wanted, to enhance the system, and explain the new features to us. Again, great experience. They took the time to walk us through new info, conduct some simulations of configuring settings, and pause for questions...thoroughly, diligently and keenly aware of our learning needs. Since installation and turn over we had a little problem with an AC unit's functioning within the system. Jake and I texted back and forth, Jake went into the system to conduct tests, and we worked together remotely to bird-dog the issue. This went for some time as both of us would come up with an idea and connect with the other. Jake determined the alarm system was OK, I concurred, and we both thought it may be time for the HVAC service to come out. (Our HVAC config is nearly 2 decades old!) But Jake did not stop there. He connected with HVAC experts he knew and came back to us again with new ideas. In the end, info he had researched on own and shared with me worked to get things going and it appears I will have saved money by crushing the need to call in my HVAC guy...thanks to Jake's continued pondering of the problem and reaching out to his resources. Also, as we set up contracts, we were in contact with Nicole who was ever "the gal next door". She helped us through the documents' signing and options with ease and good nature. She made us feel like we had been friends and neighbors for years! What a gem of a business in these times of erratic and inaccessible customer service. RI HOME SECURITY earns our own Pinnacle of Ps Award, being above 10s in Professionalism , at their job, Presence when needed, Passion for their work, Personalization in customer contacts and relations, Patience, Politeness, Pragmatics and Perseverance until WE, the customers are satisfied! Bravo! To all at RI Home Security...many thanks, continue your fine work, and many blessings to you and yours! You not only met our needs, you surpassed our expectations!

I was looking to upgrade my security system and also add a doorbell camera. I called several…read morecompanies, but was very impressed with the customer service I received from Security Solutions and decided to go with them. Ken was very helpful by asking the appropriate questions to fit my needs. He came out to assess my property and provided me a quote that was within my budget. He answered any questions I had via email and telephone in a timely fashion. He installed the unit, showed me how the program worked, and also made sure I had a good handle on the system before leaving my house. The system is fairly easy to use. I highly recommend this company!

From the owner: Security Solutions provides Video Surveillance, Camera Integration, Fire Alarm Systems, Gate Reader…read moreAccess, Custom Servers from the North Providence, Rhode Island area.

Incredibly professional, personable, and knowledgeable. Pricing is fair and the system is user…read morefriendly and reliable. 5/5 on the entire experience start to finish.

Jason and his crew helped me cut the cable and installed a high definition antenna and DVR. I'm…read moreenjoying over 40 channels along with Netflix and saving $140 a month! Call them for honest answers on your security or tv viewing needs!

We heard about DB Designs when a neighbor of ours used them to add video cameras installed in their…read morehome. We reached out to Sam for our own home estimate as well as an estimate for our business (a local funeral home). Sam was very responsive to email and came out to give us estimates within a couple of days. He was very friendly and very knowledgeable. He explained everything in layman's terms and got an estimate back to us within days too. He is very reasonable and was able to start the job within less than two weeks. We had him start off with our business first and we love the option of being able to view our business right from our phones! He knew just what we were looking for and what types of cameras were needed. We are going to be installing with him again at our other business and in the future our home as well. Highly recommend Sam and DB Designs! (I understand he does fantastic work for home audio as well!)

From the owner: TV Mounting, Surround Sound, Theater Design, Home Automation, Home AV Consulting, Sound and Data…read moreWiring, TSC License 1051, Insured