I had the misfortune to back into my garage door as it was opening. I know, DUH...long story but anyway... I then searched for a company to repair the damages. Tim was the first one I contacted. That's because he always answers his phone even when he is on a job. Therefore, you get excellent customer service. He was booked on Wednesday so he came to me first thing Thursday morning. Basically I had destroyed the bottom panel, bent the rollers and the door would not close. Tim was like a ninja garage door man. All his movements were swift and precise. Therefore, he had me operational in one hour. He took a panel that was bent and creased and made it almost new. He said I do have to order a new panel and this panel can only be ordered from a company that does the repairs. I'm going to try and get the panel from this company and let Tim due the installation. Yes, I am willing to drive from Tiverton to Warwick, pick up this 9' long panel which won't fit in my car, (friend has station wagon) and let Tim do the installation, instead of having a company who has the market cornered and will most likely rip me off do the job. If you have had the misfortune to deal with getting a garage door repaired you will soon find out that Tim is the crème de la crème of a business that doesn't seem to have much crème . He is honest, dependable, knowledgable and gives you tremendous value for the dollar. His bill was for $79. read more

My second review of RI Garage Door Repair. Still 5-star service. Tim had already come and replaced the tension springs on the opener, but this time, the door panels themselves were cracking, right where the panels meet. Not good. Tim was upfront with me, and explained that the door is going to need to be replaced. But, knowing that was going to be a big ticket item, Tim explained the option of a repair by adding a steel bar across the inside of the door panel, thus reinforcing it and getting a little more life out of the door. $75 start to finish, and yes, Tim came the same day I called. Like so many other reviewers have said, Tim was great. How great? He saw that I had my motorcycle apart, and when he finished the door, he sat down on the garage floor and spent an additional 20 minutes helping me extract some stripped screws. How can you beat that? read more

I needed to get new springs for my garage door. I always call couple of places and do a price comparison. Tim was the only person who gave me a fixed quote without beating around the bush. He was straight to the point. I decided to have him come and replace the springs. My husband and I were extremely impressed. First of all, his price remind same even though he had to make an extra trip to our place. I'm sure if it had been another company , they would have charged us for it. Second thing my husband really liked was that Tim didn't waste time with small talk. He quietly and efficiently did his work. He answered all the questions my husband asked (my husband is a engineer) . In brief, we were impressed byTim's work ethics as well as knowledge of his field of work. I'm sure you won't be disappointed if you gave him a call. read more

All I can say is that Tim is extremely professional, fixed my garage door that wouldn't close all the way changed a few things and was very reasonable as far as price. Please be careful because there is someone else out there acting as this very same business so I would Call Tim and confirm. He goes by a schedule, is local and has his van with his info and website on it. Maybe even ask for ID to confirm it is Tim. I'll be heard of so many people working on garage doors spending thousands but this guy was again reasonable and did not go out asking you to get a new door or such. He told me exactly what we needed and went the extra mile to even replace the light bulb on our garage system. Highly recommend him at 263-6160. read more

Between a general contractor friend who mentioned Tim's business and the reviews, calling him for an estimate was a no brainer. Not often these days when the owner answers his own phone..Point #1...Explained my options on new openers, and quoted prices with installation...Point #2...Gave us the choice rather than dictate upselling his products...Point #3...Showed up early for the service appointment...Point #4...Finished the work in a timely manner, did some adjusting to a second door, (no charge) and finished on time and to the agreed upon price...Trust me, these days, he is an anomaly in a service business. You'd be crazy not to call this guy and allow him to bid on your work. read more

Tim was great! When I called to make an appointment, he gave me a rough estimate of the job over the phone. I called on a Friday afternoon and we made an appointment for Monday morning. Monday, he showed up right on time. He looked over the job (replacing springs and pulleys) and gave me a price less than the original estimate--not what one typically expects. He worked quickly and efficiently. I was also very pleasantly surprised that his work comes with a warranty of 1 year on parts and 60 days on service. One more very satisfied customer! read more

beware someone hijacked ri garage door repair yelp account. the bad reviews in march are due to this guy impersonating tim gallant the owner. if tim does not answer the phone and is not the person who shows up at the job. then that is the impostor! the only phone number tim has ever had is 401-263-6160. the other guy is adding an "s "to the company name so beware of ri garage door repairs and his phone number is 401-340-2923. tim would like the people that got swindled by this guy and gave a bad review to call him. thank you! read more

I just wanted to take a minute to recommend Tim and RI Garage Door Repair to anyone who is in need of help with their garage door and like me did not know where to begin trying to fix it myself. Tim was on time and very competitive with his price. He worked fast and knew what the problem most likely was just from my description. He was clean and personable and I would not hesitate in recommending him to my friends and family. His work is guaranteed and I am very happy with his work. Thanks Tim. read more

I called RI Garage Door Repair due to the other reviews on Yelp and I can confirm they are completely accurate. Tim discussed my issue over the phone, gave me an estimate and promptly arranged a repair visit. He arrived on time, was polite and courteous and when he discovered another issue with the door, he repaired that as well and only charged for the part, no additional service fees. I definitely recommend using Tim!! read more

I know we can all be just a little bit suspect when a review gets 5 stars, myself included. First, I do not write many reviews because frankly, I hardly receive the service I expect and today I DID. Tim was at my door at 2:00PM sharp as he said he would and completed the job in a timely manner and at a very reasonable price. I would definitely recommend Tim in a heart beat. Now, I call that SERVICE. Thanks Tim. Bill C read more

After being scammed by another company with a similar name, Tim came to the rescue. He not only repaired my garage door, he tightened bolts and stapled wires....just because it was the right thing to do and he wanted the area to be safe. Great businessman looking to make an honest living while treating his customers with respect and giving sound advice. Thankful to have found this company!! read more

I agree with all the accolades from other reviewers. Great service, great price, A+ in my book. Tim assessed our garage door problem, gave us a temporary fix while we waited for parts to come in, returned on the scheduled day and time, and the repair was completed swiftly. If he could just clone himself so all our other home repairs could go this smoothly... read more

This worked out great. Tim took my call right away and showed up when he said he would. I felt as though he would treat anyone fairly and respectfully. Make sure you are speaking and working with TIM as there could be imitators out there and you wouldn't want to be had. I would definitely use/refer Tim when considering any garage door repair or replacement. read more

Second time calling Tim for garage door repair. Today, door became dislodged off track due to car hitting door. Door was in an open position dangling by a thread, considerable safety issue!! Tim was at the house within the hour, door was safely repaired in 15 mins! Fantastic work! Great price! Do not hesitate to call him for your garage door repairs! read more

Our garage door had a broken spring for a long time and when the second one finally gave, we gave Tim a call. He came out the following day and temporarily repaired the door so that it functioned while he ordered the correct springs. He came back four days later and fixed the door in under an hour. Definitely five star service! read more

I called Tim when I noticed a broken spring on my garage door. He Showed up on time and did the job quickly. He even adjusted the chain and made sure everything was working properly before he left. His prices are reasonable, too. If you need help with your garage door, give him a call! read more

I called Tim about 2 years ago when a cable snapped on my door. He came on time and repaired it quickly. At my request he gave me a quote to replace both openers. Last month I called him and he honored the same price he had given. He's a great guy to do business with. read more

I have never left a review on yelp before but since I found this service on yelp, I felt I should leave a review. I was beyond happy with the service provided and the cost. I am grateful that I found this contractor on yelp and I'll be certain to use him again read more

Thanks RI Garage Door Repair for hooking me up with new quiet belt drive doors that can even be operated from my smartphone! Excellent installation, finally a local family operated business that knows what the word service means. Done right the first time! read more