1. RI Health Alliance,

    1. RI Health Alliance,

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    Providence, RI

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    RI Health Alliance,

    5.0 (1 review)
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    Roger Williams Medical Center - I weighed 147 when this started I weigh 115 look half dead yet I'm not sick.

    Roger Williams Medical Center

    (45 reviews)

    Elmhurst

    Went to the ED a while back and staff was kind, wait was less than 20 minutes and the care was…read morethorough.

    I did not like the fact that it took hours to finally get a doctor. I was triaged in the hallway…read morenext to the nurses station. Complete with phones ringing and nurses talking loudly and with very bright lights shining down into my eyes. There were only 2 people in the ER. It was a Sunday evening and there was only 1 doctor in the entire ER. Finally after an hour I got an examination room and an hour later the doctor came in. Mumbled a few things , did a quick exam and left. I got nothing for pain. The room was cold and no blanket was offered. He looked like he didn't want to be there. The call light worked but nobody came and I needed a urinal bad. The TV remote was not working and I was told that other remotes didn't work either in some of the other rooms. 2 hours later still nothing. I finally left my bed and went to the nurses station and I told her to call me an ambulance as I wanted to leave. She said that I couldn't leave and to go back in my room and that's when I asked her if there was only 1 doctor available for the entire ER. She didn't even answer me verbally but nodded her head indicating that there was only 1 doctor available. Once I got back in the cold room without a blanket a new patient was brought in on a stretcher. She was having some kind of mental crisis and was screaming at the top of her lungs. Wouldn't you know that they rolled her stretcher right at the entrance to my room and left her there. It went on for about 2 more hours. My labs had come back and I was out of range for my blood level ( I'm on a blood thinner) so the nurse gave me a vitamin K pill to swallow and a ginger ale and she was pleasant and asked if I wanted a blanket and I asked her for a urinal. The patient that was brought in screaming had still not received the attention of a doctor. My nurse asked if I wanted the glass door closed due to the loud patient in front of my room. This was at around 10:00 pm. With the door closed the noise from the loud patient was muffled enough for me to get some sleep. At 4:00 am the ambulance arrived to take me back home. I never saw the doctor again and the ambulance EMT's removed my IV and off I went. It was so desolate in the ER that night. No friendly nurses to wave to and thank. It was eerily quiet as I was being wheeled out. I didn't like my experience at all

    Elmhurst Rehabilitation & Healthcare Center

    Elmhurst Rehabilitation & Healthcare Center

    (6 reviews)

    Elmhurst

    Bottom of the barrel Healthcare…read more So after being stabilized at Roger Williams's hospital, I spent three weeks in Elmhurst nursing home to recover from pneumonia. However, the lack of proper basic hygienic care and the mistakes they made with my medication, as well as the maltreatment by staff and the incompetency by CNAs, nurses, nurse practitioners and administrators led to my being rehospitalized with three secondary infections - some of which were serious. After my first week there I wanted to get a transfer to another facility and started gathering testimony from the different professional caregivers (non-staff) who work at other facilities, most of whom confirmed to me that they feel helpless at addressing these problems in this facility... They take for granted that the Marquis group corporate owners, will not allow them to get either the staffing or the supplies they need at that place to provide proper care, and after talking with different residents, I can see that both subacute care patients as well as long-term residents have the same complaints... I regret not documenting accurately enough to file a lawsuit, but I am filing complaints with the Rhode Island health department and publishing reviews everywhere I can online to let the world know, this place is BOTTOM OF THE BARREL as far as nursing homes go... what is taken for granted there is that mistakes (some of which will be life-threatening) WILL be made and the general attitude of staff is "not my fault, not my job, not my problem". The State needs to investigate how they operate that facility, they need inspections and auditing... The national Health review board has already removed their rating. There are 200 beds and nowhere near enough staff and a lot of serious medication errors and total lack of competency going on there.

    Horrible! Abusive! Non caring! Do not put your loved one here. My husband was taken her for…read morenursing and rehab. He is a double amputee. He recently had a stroke. The CNA needed to clean him up after he vomited. She had me leave the room and shut the door. My husband informed me that she was saying horrible things to him such as "who would want you. Look at you. You're useless". As he's telling me this he's crying. He thankfully only stated 24 hours because he needed to be transferred to the hospital. My heart hurt for him. This will be reported to a higher level. This place should be closed down.

    RI Health Alliance, - addictionmedicine - Updated July 2026

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