My doctor was very nice. I had Dr. Tichy and his eye exam was painless. He took the time to explain…read moreeverything he was doing and why certain tests are done. What I didn't like about this office was how much they push sales. When I was getting fitted for glasses I just wanted to get what the insurance would completely pay for-which was one pair of frames on the rack. I didn't want any of the extra add-ons or insurance and even after saying no it was continuously repeated to me. I get that it's their job to sell but if I say I don't want it, I don't want it. I also had retinal imaging done while I was there and I was informed that it wasn't covered by the insurance, it was a $30 charge. I had it done and as I was sitting with the optician my break down of benefits that she had in front of her very clearly stated that retinal imaging was covered under my plan. They still charged me and said that they will bill my insurance for the procedure but it wasn't a covered service. I later spoke to my insurance and they did confirm that the break down of benefits was correct and that I shouldn't have been charged for the imaging. A few days after the appointment I called my insurance to make sure that the retinal imaging was billed, and the office left it off the claim. The office in turn lied when they said they would still bill my insurance. The office staff also gave me a problem when I asked for my pupillary distance and my frame measurements. I understand that they want the patients to order frames through their office, but in the event that I need to replace my glasses, I will not pay the hundreds of dollars when there are much more affordable ones online and a much wide seThe patient has every right to obtain their own information and the office can't withhold it for their own benefit.

Professionalism as well as Covid 19 adherence was magnificent…read more REVIEW DESCRIPTION My husband and I have been patients of Dr. Bonnanzio's for years. She continues to display the utmost professionalism, expertise, honesty, and if needed empathy. We always leave our visit knowing she has the best interest in the well being our vision. Additionally, the staff is and always has been fantastic. "Moddi" continues to be an expert in helping us pick out just the right glasses for our face frame... We were extremely apprehensive to attend our visit during Covid 19, as I am an OSHA Safety Trainer as well as an Educator in Infection Control Practices, I unconsciously watch to see if everyone is following guidelines. Needless to say, this office practice was spot on and received a 100. The door was locked and only patients who had an appointment were allowed to enter. The entire office was immaculate, seats and touch areas were immediately washed after use. Masks all worn properly, hands washed, touch surfaces such as countertops were washed, glasses that were tried on were sanitized, equipment washed in front of us prior to use. Thank you to Dr. Bonnanzio and her entire staff.

Omg this place is a hidden gem. Staff was so helpful, quick and efficient. There frame are to die…read morefor. I have husky d and when I tell you the selection is everything! I mean EVERYTHING!! They also have different frames to choose from in storage and willing to show you different colors of The frames you choose. They are awesome.

From the owner: "Waterbury Vision Center is full service eye care center offering eye exams and high-quality…read moreeyewear. The on-site licensed optician has the knowledge and skills needed to help with the selection of lenses and frames. Our facility provides eye exams by a qualified optometrist and eyeglass frames, lenses, and coatings. Waterbury Vision Center provides custom eyeglass lenses that are produced in-house, resulting in a quicker and more cost-effective service. Most lenses are ready the same day! We take pride in providing the best service for every patient. Please call or walk in."

I started going to Dr Deluca because my former Optometrist stopped taking my. insurance. 10 plus…read moreyears later I do not think I would change regardless of insurance. He has always taken time to explain every aspect of your care. When I mentioned having a stoke since my last visit he really bore down with questions and tests to make sure that it did not impact my vision. I am not an expert but Dr Deluca seems to have the latest technology to assist in making a diagnosis. It is important to note that he uses the technology to assist in the diagnosis rather than to make the diagnosis. It is the time he spends evaluating the tests, in your presents, explaining the results for which I am particularly grateful. Dr Deluca recently split with his former partner. I think it says a lot that the entire staff elected to remain with Dr Deluca. I can't say enough about the staff. From the women at reception, the women that assist Dr Deluca, to the men and women that fit and adjust your glasses. They are all top notch. Caring, informative, and above all expert at their jobs I would also like to mention that Dr Deluca had to "fix" the two prescriptions I had prescribed by his former partner. Bottom line. I recommend Dr Deluca without reservation. Please feel free to email for confirmation of this post

Dr. DeLuca and Dr. Marciano are truly 2 of the best optometrists in the area. We left the state 2…read moreyears ago but we still make the 800 mile trek from South Carolina for our eyecare. We don't think we can get the same care anywhere. The office staff is as wonderful as the doctors! They are very professional as well as approachable. Any questions you might have during the exam will be answered. They are always very accommodating when we need an appointment and thankfully we've never needed emergency care but we do know other family members who have been in that situation and they were seen immediately. You can't find better eyecare!

Horrible! Busy Sunday afternoon and only two people working! Just need a new nose pad and I am…read moretold to wait with five people ahead of me!!! Need more help!

I have been using Dr. Ulc for all my eye care needs for the past 20 years. Very attentive. Great…read morestaff. I would highly recommend him.

The doctors here have always been so kind and I have always had a great experience here. Most…read morerecently I needed to get new glasses because of an updated prescription. I procrastinated and waited to get them two days before I went on a long trip. I asked if there was any way I could get them the next day but they said it would take at least 4 days for the glasses to come in. I dropped them off anyway but the next day I got a call that they were ready for pick up!! It was so kind and helpful of them to rush the process. Thank you to everyone in the office!

For an eye doctors office located in a mall, I was impressed. I was a new patient here. I filled…read moreout the forms needed to get me into their system and provided my insurance info. I didn't have to wait long for my appointment. The girls at the desk near the exam rooms were quick and efficient. I was overdue for replacement glasses and contact lenses. The first associate to take me into the exam room was friendly. He explained things pretty well, as to the different tests previous to the regular eye exam. My only complaint was he was too soft spoken and I had to have him repeat things a few times. When I was done the regular eye doctor came in and did my exam for contacts and glasses. After the exam, he had me put on a pair of contact lenses with my prescription, after figuring out what kind of lenses I wanted. He encouraged me to try them for a few days before fully deciding if they were right for me. After wearing them for a short time I could tell they were the perfect choice. I decided to order my replacement pairs upon checking out with the receptionist. They applied my insurance and discounts applicable to everything I had done. Then they guided me to the associate that does the glasses. On a previous visit I decided to pick out my frames so all I had to do was decide what type of lenses for my glasses I needed. This associate did everything possible to get me the special discounts and freebies from their website as well as trying to make the most of my insurance perks. My contacts came within a couple of weeks like they promised. The glasses would be in soon after that. I got a call that the glasses came in but they noticed a problem with one of the lenses. I got a return call and text when the glasses were back with the issue resolved. I was very happy with the service provided by doctors and associates. I will definitely be back.

My first experience at LensCrafters was great. The gentleman that helped me was great and I love my…read moreglasses. After that the company is nightmare to deal with. After spending hundreds of my own dollars out of pocket on top of whatever ungodly amount my insurance paid, I can't know my pupil distance measurement? Or let me clarify, I can't have anything over the phone, I can come in and then when I come in I can have a print out of my order but you can't help me understand any of it and it's written so I can't understand it! Awesome. In 5 years when this company is out of business and everyone gets their glasses online, it will be for the way you treat them after spending money. I will measure my own pupil distance and order my glasses online from now on.