They sold me insurance on my glasses telling me if they get scratched , break, get lost or stolen…read morethey will be repaired or replaced.. it's a lie... they will not replace them .. they told me I had to pay full price .. it's all about them getting commissioning on sales .. I wonder how many people this has happened to ...

Uncaring unprofessional branch waited a month to get my eyeglasses only for their lab to say they…read morecouldn't fit my prescription into my chosen pair of glasses waste of mh time and vision has gotten worse BEcaue of it

I can't say enough about Dr Solinsky and the staff at the surgical center in newington. I required…read morecataract surgery in both of my eyes these past two weeks. I was very nervous and anxious. Each person who handled my visit was kind and reassuring while explaining the steps leading to the surgery and post op. Doctor Solinsky also has a calming presence. The result of my surgery is nothing short of remarkable. After the first week my eye tested at 20/20. I don't think I've ever had 20/20 vision in my life. I've worn contact lenses for 50 years. Thank you all so much for making what I feared would be a traumatic experience to bringing such unexpected relief and joy. I cannot describe how great it is to be able to see so clearly. Thank you all so much Karol C

This is a clean, professional, local business who provides quality eye doctor services to my whole…read morefamily. I was the only person there and had no wait.

Nice young lady So kind reminded us of a discount they treat you like family kindnessread more

Would give zero stars if I could. Lied to me several times about the arrival of my glasses. Said…read morethey sent them out twice only to call back a few days later saying they never sent them. Every time you talk to someone you get a different answer. Incredibly disappointed. Do not go to this location if you want accurate information and good customer service.

I really loved this place. I was able to change my appointment day of due to weather. They also…read morementioned that if I needed to cancel because of the weather I wouldn't have to pay the cancelation fee which was nice. When I arrived the front desk ladies were so kind and patient! Getting ahold of my insurer took a little longer than expected and they were really great about communicating with me. The exam went well and was pretty fast. Any questions I had were answered and made easy to understand. I would definitely recommend!

I've been a patient here for over 30 yrs, always great service and always made time during any kind…read moreof eye issue that was deemed urgent. Dr Richardson is awesome and very thorough, he did all the research for me when I needed surgery to make sure everything went went and even took care of me post opt. Can't say enough. My kids still go there hoping to make it a 3rd generation with them.

Best Optician Ever! Customer satisfaction is always a priority. They take the time to get…read moreeverything right. Truly old-fashioned customer service, along with pleasant staff, and great value for your dollar. Been coming here for 15 years - and will continue!

From the owner: Our Commitment to Our Customers - Quality...Service...Integrety!read more

I love coming here. They are so nice and welcoming . Even my kids look forward to their yearly…read morevisit. My daughter loves the selection and if they dont have it, they will find it for her. And very inexpensive. They have what the Spanish community calls the three B's, bueno, bonito, barato.

I've been coming here for years. This place makes you feel comfortable and are very knowledgeable…read moreabout there craft and eyewear. Very reasonable prices and the staff is super friendly. I've been wearing glasses and contact lenses since I was a kid and this place is the best I've been too. I wouldn't consider going anyplace else . Bilingual also for Spanish speaking people.

I got a call saying my contacts were ready for pick up a few days after my fitting. I went to pick…read morethem up and was told that they only ordered the left eye and that they could order some more for tmw. I requested my prescription since the trial ones they gave to try were a week too old already. I was given some attitude and from the back I could hear the optometrist say, "well if she doesn't want a fitting then..." then got more attitude while they handed me a prescription. Why don't you let the customer know why they are coming in in the first place. Geesh

Nice location and fairly good collection of frames but noting so unique. Their price is very…read moreunreasonable particularly lens replacements on an existing frame. You can get the same lens from other retailers (Walmart Optical store in my case) for one third of the price . This store has no competitive advantage in any area (service, collection, cost)

Extraordinary and knowledgeable service, good variety of frames. Easy access in West Hartfordread more