What a nifty little car wash! I come here and use the nice automatic car wash when I am to lazy to…read moreget out and do it myself lol but they have a great set up! You can vacuum out your car, wash it yourself or go through the automatic wash and sit back and relax as I do! Lol not much really to say about a car wash! So HAPPY WASHING

From the owner: For That Professional Look…read more Serving Kalamazoo & Portage MI For That Professional Look

I stopped on Saturday 12/7/24 at 5:30 to wash my Chevy pickup. I was surprised to see the price…read morewas $12 for a simple wash because I thought it was $8 last year. I went into the wash and noticed a different setup. I can't complain that my truck was not clean but I noticed it was not dry. I took the whole time for the blowers to work. I usually bring a towel to dry my windows but saw that my roof, hood and windows were still wet. I never had that much water left before. I see that Rich P. had the same problem back in 2024. All the fancy new equipment and still have to hand dry my truck. Will not be back.

I had an issue with my wash there where there was a streak of dirt left on my truck. I left an…read moreunfavorable review. I was promptly contacted by the manager who investigated and discovered a mechanical issue. Her notes to me were kind and professional and she comped me a replacement car wash. While it's no fun when issues come up, they do happen. When they do happen and the customer service is this good you know that this is where you want to take your business. Thank you again for your follow-up!!!

I had a bunch of snow in my tires due to a recent snow storm and they took the time to get ALL the…read moresnow off of my car. So appreciate the hand spray before going through the auto wash! Also washed the back of my SUV which is often missed in when going through a soft touch wash. Wish I had a wash place like this closer to where I live!!!

This is by far the best car wash in the Kalamazoo area. Daily washes with a monthly membership &…read morethe only place around that offers express interiors which include vacuuming, cleaning dashboards and cup holders, etc. The wash itself has state of the art products. Employees prep your car before entering. So worth your money!!!!

I got the $10 cheap wash. I didn't think I needed the under carriage washed this time of year. The…read morepeople were nice and it wasn't busy. However, the sides of my car didn't even began to come clean. You could see marks that were washed but most of the side wasn't. Maybe if I spent more it would have been better but I thought a $10 wash would have done a decent job. Also, I agree with another reviewer it is confusing where you enter.

THE best car wash in Kalamazoo! Seriously. None better. I stopped in with my muddy truck at the…read moreend of the day and the kid with the Afro killed it. Did a great job, with a smile. Thanks!!

Outstanding car wash. I have the monthly plan, which I love. I travel quite a lot and they allow me…read moreto suspend my service while I'm gone.

I've not really had an issue with Crystal. I've read several reviews that refer to damage done to…read moretheir cars. I've never had any damage. My car always comes out very clean. I do wish their dryers would move a little better to be able to dry side mirrors better. The pay stand absolutely suck. Too focused on suggested sales of monthly contracts and 50% off a second wash. The backups waiting to pay can get long due to this hinderance. They have staff that attends the pay stands that are there to assist your payment. Kind of silly to have pay stands when they still employ people to attend them

Honestly the best car wash I've ever been in! The prices are reasonable and their app is super…read moreconvenient and easy to use.

$428.97 Car Wash I'm…read moreextremely disappointed with Xtreme Clean Auto Wash on Westnedge in Kalamazoo. I went to Meijer's to fill a prescription for my wife as she was just released from Bronson Hospital after having a heart attack. While waiting for her medicine she wanted to have her car washed. So I decided to try out Extreme Clean Auto Wash for the first time since it was located in the parking lot. I patiently waited nearly 30 minutes while 3 vehicles got washed ahead of me. The wash is extremely slow as it takes about 7 minutes per vehicle. Finally we go through the wash and the dryer blows off the right front panoramic roof panel on our 2015 Ford Edge. We try to find someone to help and nobody is working. We try to call the number and no one answers. We call again and again and no one answers. We leave a message. Finally, we get someone who advises us of all the things they require to file a claim. So I fill out the long claim form, take a bunch of pictures of all the damage. Take pictures of my license plate and vehicle number. Get an estimate to repair the damage, which came out to $416.97. So I finish all the the requirements and email the information to them. I try and call again and no answer. I call the next day and learn that it is being reviewed. I leave another message and then I get a corporate email denying my claim because they have a sign that says "operator is not responsible for damage." The told me the panel must of been loose before. This is not some old worn out rusty car, this is a 2015 Ford Edge with 40,000 miles on it. It has been routinely driven for 5 hour round trips to Chicago all fall for my son's College football games. It has been through many other car washes with no problems. It was driven over 30 highway miles from our house to the car wash. If any panel was loose then it would surely have come off. So know this if you go here. They will not cover any damage. The wash is also extremely slow. With just 3 cars ahead of you it will be almost 30 minutes before your car is through the wash. The dryer blows extremely hard and could damage your car and they will not cover that. If you have a problem there is nobody there to help. You have to leave a message and wait. The wash did a poor job too. Soap residue along with dirt was left on the car as the wash and rinse cycles are weak before the hurricane force car wrecking dryer kicks in. Avoid this place at all costs or your $12 car wash could end up costing you $428.97

I recently left another local wash place for Bob and Kays because the price elsewhere was going…read moreup...again. I can say that the staff at Bob and Kay's are helpful but having nobody outside guiding u into the wash is a bit odd...though it works fairly well. The wash itself is maybe a tad below their competition but still gets the job done. The vacuums are also a bit weak and I think they need a little maintenance to get then sucking better again. All-in-all, a decent value and I will keep coming back!

I had to quit going to this car wash because of scratches and damage to my jeep. I have tried to…read morestop payment ever since Aug but they keep charging me, I did everything I was supposed to by giving my passcode number and they will not stop charging. Now I have over $60 on my credit card,(the one I paid off and tried to stop), plus the interest rate of 22.9% in which I'm having to pay for all of these months. I've tried calling, I've sent email and nothing is being done. The only reason I gave one star is because you have to. Next step is to get a lawyer.