I recently left another local wash place for Bob and Kays because the price elsewhere was going…read moreup...again. I can say that the staff at Bob and Kay's are helpful but having nobody outside guiding u into the wash is a bit odd...though it works fairly well. The wash itself is maybe a tad below their competition but still gets the job done. The vacuums are also a bit weak and I think they need a little maintenance to get then sucking better again. All-in-all, a decent value and I will keep coming back!

I had to quit going to this car wash because of scratches and damage to my jeep. I have tried to…read morestop payment ever since Aug but they keep charging me, I did everything I was supposed to by giving my passcode number and they will not stop charging. Now I have over $60 on my credit card,(the one I paid off and tried to stop), plus the interest rate of 22.9% in which I'm having to pay for all of these months. I've tried calling, I've sent email and nothing is being done. The only reason I gave one star is because you have to. Next step is to get a lawyer.

Never had scratches from them Whereas many from Drive and shine. Black truck shows everything. If…read moreyou don't mind the service scratches, Go to drive and shine.

I recently had a disappointing experience at this car wash. Despite opting for the upgraded…read morepackage, the entire back of my car was left dirty. It fell short of my expectations, and I was not satisfied with the results.

The best car wash place I have seen in a long time My car…read morewind shield had salty deposits which wouldn't budge at all with normal wash I came to this place doubting if they would do justice to the $10 wash...The guys at this place washed it first but when I told them that I still see the salt stains they gave me a re wash and scrubbed the stains off... They are very polite and hard working guys...

I have been to this location before and happily had a membership, but I went for a one-time…read morecarwash, was going to pay $10 and was offered to have a month-long membership for the same price. As I was going to do this, an employee (long beard, heavier-set, piercing in at least the left ear, didn't catch his name) came out and started arguing with me saying I couldn't do that and I couldn't "just get a discounted month every time I came in." I was entirely caught off-guard because I had never received this, the system offered it, and he was unbearably rude to me in front of my kids. It was off-putting enough for me not to want to go back to this location again. Horrible and offensive customer service.

Best Car Wash for Your Money!…read more Love this car wash. It's between $3 and $10 for an array of options, which is pretty great. This is my favorite local car wash.

Came into town for a car show and had booked a car wash. Arrived early and they told me to come on…read moreover. The guys were friendly and did a great job inside and out. Reasonably priced, too. Car looked great at the show, thanks! Keeping their info handy since I come out this way periodically. If you come out to Kalamazoo for a show (or if you live here) use them, they do a great job.

The warmer weather meant that birds found our car today. Come back, winter! We headed to the new…read morecar wash as we've had such great experiences with this company before. The guy was super helpful. We paid $20 for the highest level car wash. Plenty of foamy soap, brushes, hot air ... we still have some bird poo left on the car windows. Will use the snow scraper to get it off. I recommend this business for their quality and community. Just wish the brushes did a better job.

My car wash cost me $200. When I got home from the car wash, the waterproofing on the roof of my…read morerav4 came out and part of it flew away.

What a nifty little car wash! I come here and use the nice automatic car wash when I am to lazy to…read moreget out and do it myself lol but they have a great set up! You can vacuum out your car, wash it yourself or go through the automatic wash and sit back and relax as I do! Lol not much really to say about a car wash! So HAPPY WASHING

From the owner: For That Professional Look…read more Serving Kalamazoo & Portage MI For That Professional Look

I had a bunch of snow in my tires due to a recent snow storm and they took the time to get ALL the…read moresnow off of my car. So appreciate the hand spray before going through the auto wash! Also washed the back of my SUV which is often missed in when going through a soft touch wash. Wish I had a wash place like this closer to where I live!!!

This is by far the best car wash in the Kalamazoo area. Daily washes with a monthly membership &…read morethe only place around that offers express interiors which include vacuuming, cleaning dashboards and cup holders, etc. The wash itself has state of the art products. Employees prep your car before entering. So worth your money!!!!

Lost Only ONE DIY spray wand stall is functioning 100%!…read more Money maker on people putting coins in, nothing works then driving off upset. I see if evertime I'm there. Gotta be fixed it's not right! Only the stall directly North of that locked door in front WORKS. Possibly another but none others. Only put coins in where stall is WET. Thought I'd have a pole barn set up like this already but haven't yet. Clean getaway was 4 quarters and was 1.5minutes. Need more DIY wand locations, car washes just scratch.

Negative stars if it was allowed. Parking lot looked like a war zone. Stalls and parking lot look…read morelike they haven't been cleaned in years. No soap in wash mode. First stall I tried had a coin jammed in it. Somebody needs to take some pride in their business and give it some attention once in awhile.

Drive N Shine on Gull Road performed what can only be described as automotive sorcery. I arrived…read morewith a vehicle that looked like it had lost a fight with Michigan weather. I left with something so shiny that birds were trying to admire themselves in the reflection. The wash was fast, the staff was great, and my car now sparkles with the confidence I wish I had. Would absolutely recommend. My only complaint is that now the rest of my life looks messy by comparison.

I explicitly told them, after being offered a recurring membership, that i didn't want one as i was…read moremoving to Oregon. They signed me up illegally, anyways. Furthermore, getting a one-time titanium wash didn't actually activate an 'underbody' wash, as their service seems to either malfunction or be so disorganized they don't give you what they say they will. This is the most dishonest business, offering the worst value of service for your money, in Michigan, I highly recommend everyone go somewhere else.

My 3 month old car was damaged by their shitty equipment when I used touchless and they are…read moreclaiming it was damaged prior. They are complete liars. I WOULD RECOMMEND YOU NEVER USE THIS BUSINESS. $3100 worth of damage to a brand new car with less Than 2000 miles on it.

First & only time we've used this car wash - smoked the wheel and asked for quotes within 7 days of…read morethe complaint. Denied responsibility stating that their equipment was functioning properly based on their "cameras" (wouldn't share supposed video). Then proceeded to tell me the factory Honda wheel had aftermarket alterations.