I was very pleased with Dr. Padilla's skill and attention to detail during my procedure of full…read moreupper implants. His craftsmanship is flawless, but how I feel when I smile is priceless. All of the staff are extremely competent and kind and we often share a laugh. I highly recommend this office for an exceptionally skilled and compassionate Doctor of Dentistry and his remarkable staff.

I am extremely disappointed in my experience with Dental Designs of Fort Myers. In March, my…read moredentist found a growth in my gums that could be cancerous and referred me for urgent removal. In April, Dr. Padilla performed imaging, agreed it needed removal, and told me to obtain a referral per insurance. For nearly six months I submitted every document requested over many faxes, emails, and calls -- getting responses literally felt like pulling teeth. On 9/30, after confirming receipt of the final document, I was told Dr. Padilla no longer accepts Medicare. This is cruel and cost me half a year without treatment for a potentially malignant condition, a serious lapse in timely care. All of the correspondence over months was solely about getting things for insurance and they decide on the last day they are no longer working with my insurance; what are the odds. I have records of my outreach and plan to file complaints with the Florida Board of Dentistry and Department of Health. Patients with urgent health needs deserve better; delays of this magnitude can have serious consequences which I hope is not my reality

I recommend LimaMD the office staff is kind , always responsive and gets you in at your…read moreappointment time. The office provides a clean and elegant ambiance. Dr.Lima never makes you feel rushed or un important. This bedside manner is important. All customer service aside the cosmetic work I have received has been pleasing. I'm happy with the results and the process was as pain free and comfortable as it could be. Dr. Lima is gentle and eases your mind with thorough communication on what to expect.

I can't say enough about Dr Lima and his office! The staff is so kind, they really go above and…read morebeyond to make you comfortable. They offer an array of services and are not only very knowledgeable but take the time to answer all your questions. I'm grateful to have finally found a doctor I'm happy with her in SWFL.

Great crew, very caring and capable , must pay upfront, that's the only drawback…read more The office is updated and clean

The office and all employees were friendly and helpful. Lori who did my cleaning was very good…read moreabout explaining everything she was doing. Was quick to put my dental anxiety to rest. Dr. Joseph was very thorough, kind and gentle. He gave me different options which I appreciated. No presume from anyone. Thank you for a very positive experience.

I wanted to do clear braces for some twisted teeth and researched dentists with advanced training…read more The first dentist and his entire staff were high pressure trying to get me to commit on the spot to the comprehensive and most costly Invisalign package as well as other dental work. Went to Dr. Bachmann and she was no pressure and said the moderate Invisalign package would do what I wanted, which was also less costly. She did a great job and my teeth came out perfect. I am no longer afraid to smile and wonder how many dates I would have gotten if I had Invisalign done when I was young!

Be very aware of this dental practice if they are listed as "out-of -network" with your particular…read moredental insurance program. My experience with their practice of not checking with my insurance to determine if their diagnosis would be covered with my policy before having a procedure performed was costly and neglectful on their part. My assumption that the patient should be informed by the dentist of their business practices and provided with the option to refuse treatment that would not be covered was obviously wrong on my part! I would not recommend anyone to use Estero Dental Care based on my own experience.

I became a patient a year ago. Eilyn was the first one to take me under her wing. I have severe…read moredental phobia . She and Dr H have taken such good care of me. I left today feeling so happy and full of smiles. Don't be scared...call today....request Eilyn

I came here to share my experience in hopes that it helps someone else…read more I scheduled an appointment because I was having significant pain in one of my teeth. I was already fairly certain I needed a root canal. I chose this office for two reasons: They had a perfect 5-star rating with 179 reviews (looking back, this should have been my first red flag). They were listed as in-network with my Humana Dental PPO plan. The staff was very kind, accommodating, and reassuring, especially since I was extremely nervous. They took X-rays and confirmed that I did need a root canal. They returned with a treatment plan and told me my insurance would not cover the procedure. They said my insurance would only pay $341 toward the crown, leaving me responsible for approximately $2,200 out of pocket. Because I was in a lot of pain, they offered financing through Cherry. They told me they could get me in as early as 9:00 a.m. the next morning, but to reserve the appointment I had to pay at least half up front. They explained that paying half would create two separate Cherry financing agreements and recommended that I finance the full amount instead. Since I was in pain and trusted what I was being told, I agreed and financed the entire $2,200. Before leaving, I asked why my insurance wasn't covering the treatment, since insurance companies usually provide a reason for denying a claim. The receptionist looked at the information and told me it said, "No information provided," and that I would need to contact my insurance company to file a claim myself. On the drive home, I spoke with my husband. We reviewed my Humana benefits and discovered that the treatment codes for my root canal are actually covered at 80%. I immediately called Humana. The representative was surprised because the dental office had never submitted a predetermination of benefits. We then merged the office into a three-way call with myself, Humana, and the office staff. During that call, the office repeatedly avoided submitting the predetermination and instead kept transferring us around and saying someone would call us back. Eventually, my husband became involved and firmly insisted that they submit the predetermination to insurance. Instead of doing that, the office manager suddenly canceled my Cherry financing, despite previously telling me that canceling it wasn't possible. I can't speak to their intentions, but this experience raised serious concerns for me. I was told my insurance wouldn't cover treatment when no predetermination had even been submitted, and I was encouraged to finance over $2,000 before my benefits were properly verified. Thankfully, I questioned everything before having any treatment performed. I can't help but wonder how many patients, especially elderly individuals or those unfamiliar with insurance, simply trust what they're told and move forward without realizing they may have other options. I would strongly encourage anyone considering treatment here to contact their insurance company directly, verify your benefits yourself, and request a predetermination before agreeing to any major treatment or financing. Or just stay away all together...

I'm sorry Dr de la Puente hasn't established a page here because he is AWESOME!!! First visit…read moretoday, I am SOLD! They have great technique, absolutely fabulous Covid standards! And a GREAT dental plan for those of us with no dental or non-coverage for a private dentist. I refuse to go to a mega dentist facility which is all my dental plan will cover. I'll gladly pay out of pocket for this crew!

Great staff!! doc k is the best... always professional and courteous... recommend highly!!read more

I absolutely love dr. Santiago and office staff. Now things have taken a turn. I was at home when…read moreI received a call from this office 1 week after a cleaning. They were calling to ask if I could stop in to talk to Dr. S, about my bad tooth. About an hour later they called again to Ask to ask if I could come in 15 mins earlier that the the agreeded upon 4:15. I say of course. I had errands to run by but I did I had 1 important errand to run. I arrived about 3:55pm and the office was totally full of ppl waiting. But hey, it was only a short talk, right? I had to pick up my husband heart Medication by 5:00 pm. I waited an hour and it was now 4:50 and I heard doctor walk into another persons room. When that happened I knew I had to leave and I was really upset. I could have run out and picked up the medicine and return to "The Waiting Line" and talked to the dr. I was upset and just left. I called the next day to schedule an actual appointment, and was told by the same person who asked me to come in earlier for a quick talk -I was told that she'd ask the dr if I could schedule one and hung up on me. I called back later and told her I was ready to have tooth pulled and an implant. He took my apt. I was alsso told that if I ever leave an apt or reschedule another apt. Plus she told me that I had to pay for "The Visit" I left b4. I didn't have an apt, it was suppose to b in and out talk. Right! Question: what would u do? My time is just as important to me as his is to hIm. I really liked him and I miss him. HOW LONG DO YOU WAIT? How about not scheduling 6 months ahead of time. Other things happen during a 6 month period. I had to reschedule 1 apt a few weeks b4 as my car wouldn't start. New battery put in that night.

I can't say enough good things about EZ Dental. From the moment you walk in, the office feels…read moreclean, welcoming, and honestly more like a cozy lounge than a typical dental waiting room. It immediately puts you at ease. They are incredibly efficient without ever making you feel rushed. I've never waited more than five minutes to be called back, and the doctor usually sees me within another five minutes of sitting down. I have pretty severe anxiety when it comes to needles, and this is the first place where I've truly felt comfortable. They use numbing gel, talk me through everything, and even use small techniques like gentle air to distract me. It makes a huge difference, and you can tell they genuinely care about your experience, not just the procedure. I've had cleanings, fillings, and crowns done here, and every time the care has been excellent. The team is experienced, attentive, and very personal, which makes each visit feel much more relaxed. What really stands out is the level of care beyond the appointment. The doctor has personally reached back out after hours to check in and help me schedule when I was having concerns, and they always follow up after procedures. If you're someone who gets anxious about dental visits or just want a place that's efficient, skilled, and genuinely caring, I highly recommend EZ Dental.

Was referred to them by my dentist to get information about getting dentures. Nice office staff…read more Friendly and helpful. Dr Scheel was kind and explained everything to my satisfaction. He gave me three options and I go back next week to let them know my decision. I look forward to working with them to get all my dental work done.