Dr Liu is at the top of his field. Not only is he an extremely knowledgeable and skilled…read morepractitioner, he has a calm and caring demeanor that lends a sense of confidence to the patient. He's also pretty funny and can be counted on for a fresh joke with every visit. ​10/10 recommend.

The only reason I gave it 1 star was because some of the staff was excellent. Yes Dr Liu is very…read moreeducated and good at what he does but I just wish the had a doctorate program that taught good bed side manner and compassion. He was easily bothered by questions and it almost felt like we were dealing with an Ai robot. He was very cold almost to the point of being rude. My wife received an injection in her eye. He didn't prepare her what to expect when receiving the injection. That's why when he injected directly into her eye she jerked. He not only got upset with her for jerking, he asked the most ridiculous question. He asked "What's wrong " she explained that he hurt her. My wife said afterward that if he had prepared her for what to expect then she wouldn't have jerked the way she did. You can have all the education in the world but it still can't teach you to be compassionate. Compassion really comes from the heart. You can also tell by the way he speaks to his nurses. Hopefully he realizes soon that being a doctor doesn't make you better than everyone else it just provides you the opportunity to make people's lives better

Everything went well. They seemed to be very knowledgeable bin what they do. I was really pleasedread more

I first came here on August 12 after being referred to them by Dr. Christina Bui of Eye Associates…read moreof South Texas in New Braunfels. There is a review posted for them as well. Dr. Bui said that if I could make it to the E Sonterra location, they would see me. My brother-in-law drove me from New Braunfels to San Antonio, and when we arrived we were told that I could not be seen because the doctor had to catch flight. They told me I should come back the next day at a different location which was farther away (Huebner). So we came back the next day and I saw Dr. Mein. After waiting for at least 20 minutes, I was finally called back and I talked with a tech about my retinal detachment. And then they took me to a different room and said the doctor would be with me shortly. I finally was called by another tech maybe 30 minutes later, and then they said the doctor would be with me shortly. Forty-five minutes later, after sitting alone in a room by myself, the doctor came in and stood over me--literally hovered over me and asked me what the problem was. It was a little intimidating, but he probably figured it was easier to talk to me than try to look at my chart and figure out what the issue was. He did some more exams, and then sent me for some imaging. We discussed the retinal detachment and he said I would need surgery to repair it. I asked him if I could get in that day which was a Friday, and he said no, because the issue was they were having trouble finding anesthesiologists. Evidently this is a problem, because a lot of companies that employ anesthesiologists want them to work in hospitals and not in surgery centers. So I had already been experiencing this retinal detachment for two weeks due to a misdiagnosis at the other office in New Braunfels, so having to wait over a weekend was a little frightening. I kept wondering if it would detach completely and if I would go blind. They scheduled an appointment for me for surgery for Monday, and I saw Dr. Holy. I will post a separate review for Dr. Holy and the surgical center. All in all, I was grateful for the service that I received from this office. Their office manager did apologize to me for the miscommunication from the day before.

Dr. Liu performed a vitrectomy on my right eye. He did exactly what he told me he was going to do…read more Now, my vision is restored from having a macula hole. He is an excellent retinal specialist. I would rate my experience with him as a ***** (5+). CLH

There is a downtown office and one on Huebner near i10. I visited the downtown office since I had a…read moreslightly more urgent need. Came in on Tuesday to be checked by the doctor for a possible retina tear. The technicians walked me through all the basic questions and were very friendly and nice. Dr Maroush saw me quickly and was able to diagnose and recommend treatment right away. I was placed in laser machine where they repaired the tear within minutes of my approval to proceed. She asked me several times I had questions or concerns. I was really glad to have such a capable doctor and office taking care of me. Looking forward to my follow up and hoping for a fully repaired retina! Thanks for all the staff at the office for such a great experience.

When Dr. Brown owned this practice it was amazing... When a private equity group bought them out,…read morethe service has tanked. I was hung up on and was told that they didnt send me a bill when I had it in front of me. The doc is wonderful, but my 20 to 30 min apt is now well over 90 min. 75 minutes if waiting!

Dr. Chica is great. But you'll never get to see him because the office staff is terrible…read more He performed surgery on my eye and scheduled a 6 mo follow up. Two days before the appt, I was called to schedule for three months further out because they no longer performed the tests I needed on that day. I sat on the phone for 20 mins while they found another appt. On the day of the new appt, I received a text saying I had missed my appt. When I called to question since the appt was an hour and a half later, I was told it was cancelled because I didn't confirm. That was in March 2024. Two months ago, I scheduled an appt for this morning. I arrived to be told that my appt was cancelled. The receptionist was so kind (sarcasm) to speak with the office manager who was so kind (even more sarcasm) to schedule me in two hours later. I work. I don't have the time nor does my driver to sit and wait around due to office staff errors. Mistakes happen and they're understandable. The lack of concern and effort to not repeat the same errors is infuriating. And showing the least bit of empathy that you've inconvenienced the patient and denied them medical care is apparently a step too far. I hope the staff in Houston are much better because the staff in San Antonio are running away lots of patients based on the other reviews. Word of mouth travels fast esp when it's something negative.

Dr. Brown and all the nurses at Brown Retina Institute are a blessing to San Antonio and the…read moresurrounding areas. I have been seeing Dr Brown for over 5 years and have never had a problem. Sure you may wait a little longer but keep in mind Dr Brown is meticulous with his patients and at times emergencies happen. I don't mind waiting a bit longer because I know Dr Brown is busy saving someones eye sight.

My husband went to Dr. Brown for years with Macular Degeneration. I go there also. Dr. Brown is…read morethe very best in the Central and South Texas area. Only foolish people complain about waiting. One has to wait for a specialist who is in such high demand. The wait won't kill anyone, and they are very thorough with each patient. I have been going there for the past two years and have not had more than a 20 min. wait before they dilate.

I cannot say enough about Dr. Valla Djafari of the Texas Retina Institute. He is very a thorough…read moreand caring Dr. Dr. Djafari performed a Vitrectomy (a type of eye surgery that treats problems with the retina or the fluid in the eye called the vitreous) for floaters on my right eye. After cataract surgery floaters became so apparent that they hindered my eyesight tremendously. After the Vitrectomy I did not have any more issues with the floaters that had been bothering me so much. I highly recommend Dr. Djafari for any type of specialized retina surgery anyone may encounter. This review is based on a 5 star scale, however, I would rate Dr. Djafari 10 stars. Bobby Santiesteban

I thank Dr. Djafari for saving the vision in my right eye due to a severely detached retina. He's…read morea no nonsense guy who gets the job done. After a period of time I decided the resulting floaters were just too distracting and he performed a Vitrectomy. The clarity of my vision afterwards was startling. I highly recommend Dr. Djafari. And if you encounter black areas in your vision or flashing lights in your peripheral don't wait, visit your eye doctor immediately. Your vision could depend on it.

Dr Baumann has been treating us for the past 15 yrs. Wouldn't go to anyone else. Friendly staff and…read morenice office.

From the owner: We strive to offer our patients convenient, high-quality care.read more

I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Professional and cheerful staff, minimal wait time to be seen, doctor was very informative.read more

These folks are just great. Always looking out for you and the best possible outcome for your…read morevision. Very caring staff and the Dr are just fantastic

I was referred to this practice after a regular eye exam with an optometrist. The staff is…read morepleasant, but the long waiting time is disrespectful of the patient's time. Over the years, the waiting has only gotten worse. Don't bother showing up on time for your appointment. They're ALWAYS LATE. I've been going to this office for a few years. At my most recent visit, I waited nearly an hour. I was literally getting up to walk out when they finally came out to the lobby to call me in for my appointment. Once you make your way past the waiting area, it's more waiting as you're escorted between rooms for various test. Clearly, they are scheduling appointments so that they overlap. This technique ensures that the doctor remains busy all the time, while you wait and wait and wait. The communication between the doctor and patient is minimal. You can spend an hour or more shuffling between one eye test to the next, but the results are NEVER shared with you. If you ask for specific results, such as eye pressure readings, they will be provided. If you don't ask, nothing is shared with you. What about all the other tests that you just had? What were they for? How did the results compare to previous results? Have things changed? In my opinion, they're "too busy." They've opened a 2nd location - both are a far from each other. That means each location has half the available appointment times, as the doctor splits his time between venues. The website boasts of a portal for you to review the results of the exam. Information is never posted to the portal. Never. The waiting area is sterile with only standard office chairs. If they expect patients to wait for their appointment for up to an hour... or longer, they need to set up areas where patients can get some work done. Install high tables with USB ports and lots of outlets.