Great guy!! Had a great experience and we love our countertops!! Super fast service and wonderful prices Thanks Libby ! read more

Ricci Kitchen & Bath - Countertops - Hot Tub & Pool Near Me - West Warwick, Rhode Island

They sold me a bed was made cardboard and twine lasted 3 weeks. Owner Libby tried telling me not to tell people that they sell very low quality stuff your better off going to a chain of stores. I understand support local people BUT RICCI sell very low quality stuff. read more

BUYER BEWARE***** After two years I am still trying to get trash inserts that I paid for. Over two years ago I had Ricci Kitchens come out and measure for my new cabinets. Due to covid they cabinets were delayed (very understandable) but were the wrong size - 90% of them, when they arrived. I was told by Gia and Libby I had to pay for the wrong cabinets. I'll write that again - I was told I had to pay for the wrong cabinets and submit a new order for the correct ones. Several months later, I had to pay for the some of the cabinets and now, two years later am still waiting for my trash and recycling inserts. PLEASE - Look somewhere else for cabinets. This place is definitely cheaper but you get what you pay for. read more

We moved to Coventry recently and our kitchen needs a renovation. Someone mentioned Ricci Cabinets had the best pricing. So we called. My husband made an appointment with Gia for someone to come to the house and do a "professional kitchen measure" for $100 and in exchange, if we used them we would get a free cabinet. So she set a day but said she would get back to my husband with a time later when she spoke to whoever did the measure work and whoever else may come out. A couple of days before the appointment we still didn't have time. My husband made multiple calls to Gia asking for a time for the appointment as he works and needs to plan his day as do I. Nothing. The message on the machine says they check it every 2-3 hours a day and will get back to you. Lie. The actual day of the appointment comes and my husband now takes the day off of work, bc we have no idea what time this kitchen measure is supposed to take place but he wanted to be there to look at samples they said they would bring, and ask questions. This is a signifignigant amount of money we are about to invest. We have been through one kitchen renovation and it went seamlessly years ago, but that was not in Coventry. He begins the day calling Ricci Cabinets asking when they are coming, but nothing, a few hours later again, nothing. I call, then realize they will be closing in a few hours and they are a 10 min drive so I'll just go to the warehouse and find out what is going on. I show up, I am greeted by a fresh-faced young kid, that unfortunately, had to hear my story. He explained he was the driver that just started the day before. I notice another man in the showroom, arms crossed just saying nothing. The driver said Gia wasn't there and the owner wasn't there either it was just him, but he called the owner and he was coming. So the other person must have either been an installer or a customer I'm thinking. I was sitting there, with no chair to wait for, no prices on cabinets to look at, and decide to go back home. As I'm pulling out of the parking lot, I see a big black SUV pull into the driveway the owner pulls in, and starts yelling to me threw my window, DID YOU PAY 100 $$$ ?? It begins to rain, so I get out of my car instead of yelling through my car window to have a conversation, I explain I understand I have to pay 100 $ in exchange for a free cabinet. The point is Gia never followed up and made a time for the appointment and we were sitting on our asses all day. It became very clear he had no idea there was an appointment for today, he started with all the excuses, "the baby was sick yesterday, ", To which my reply was I don't care about that, find someone to call us back, your family is huge. Just call and say my baby is sick. His reply to me is your a very bad person. I was not insinuating that I didn't care about the baby, my point is it's not relevant to us being ignored for days and days without a return phone call. He then points to the guy who was in the showroom and says I DO GOOD WORK, HE OWNS RESTAURANTS IN CT. AND I DO WORK FOR HIM. Well there you go, that was their plan for the day, the big industrial job from CT, not the 100$ measure in Coventry, RI. They had no plans on coming to measure, they had days to call, and we left messages on the phone multiple times that went unanswered. I thank God this happened. As I said a kitchen renovation is scary because there is a trusting relationship you need to have with your people. Because you're going to give them tens of thousands of dollars upfront, then you hope and pray, they show up, the cabinets are good, they coordinate with your tile guy, your counters, etc. It is a dance based on trust and respect. Clearly, Ricci Cabinets is a big family business that uses that showroom like an ATM. No accountability, the owner isn't firing his daughter'". The poor kid who is a driver who started yesterday showed me more respect and care for my situation than the owner. TOO BIG TO FAIL-- NOT ON MY DIME THANK YOU FOR NOT SHOWING UP READING THESE REVIEWS YOU SEE THEY DO SHODDY WORK AND Another Yelp review "If you are looking to have new kitchen cabinets and countertops installed with endless delays, multiple calls, and texts for updates that accomplish nothing but excuses, shoddy workmanship, and overall incompetence from the company, then this place is for you." So we may pay 5ooo$ for our cabinets in the end, or not. But Ricci Cabinets will not get a dime from us. Even if they offered to come out for a free measure to make up for this I see that the way we just were treated is the way we could expect all the way and THEN be stuck with shoddy workmanship. I couldn't imagine. Thanks for not showing up Ricci Kitchen, you did us the biggest favor. read more

Libby and Joe are the best I am in there all the time for cabinets. My cabinet always come in early. They assemble it and deliver. If I am not ready for the cabinets they hold them for me and everything. The cabinets are good quality and a fair price. I have ordered two kitchens so far with two more in the pipeline. I can't recommend the guys enough. read more

If you are looking to have new kitchen cabinets and countertops installed with endless delays, multiple calls and texts for updates that accomplish nothing but excuses, shoddy workmanship, and overall incompetence from company, then this place is for you. The owner, Libby, is a bullshit artist of the highest order. He should be selling used cars, but I feel he would be too sleazy for even that profession. The wrong style cabinets were delivered and was blamed on the supply company. We personally talked to the cabinet company, Cubitac, and we're told that they delivered the exact cabinets that he ordered. The island was put in the wrong spot and was the wrong size. A spice rack, that was clearly marked on the plans, was never installed. This was pointed out multiple times and nothing was done about it and then it was too late because the countertop was placed and there is now no where to put it. There are 3 inch gaps on either side of the dishwasher. Some of the drawers and cabinets don't shut correctly. The refrigerator that was supposed to be boxed in, never was because the countertop next to the refrigerator was too long. When this was brought to the owner's attention, we were told thats 'not his job to fix.' The electrical wiring can only be described as a 'hack job.' Our garbage disposal was never reinstalled after mentioning it numerous times. Was told we needed a new one. I explained that that one worked fine, but they still never reinstalled it. So after six months of delays, we threw them out and are now completing the work ourselves. read more

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Super shady, full of BS, will say anything to make a sale. Tried telling me a 50 amp 230v hot tub will plug right into a 110v outlet . Then offered to sell the tub to me for $2500 because it was delivered and returned because the color didn't match the house or something, so I thought about it for a couple days and went back to get it after weighing the cost to run the 50 amp line. So I went in today and when we got ready to complete the purchase and I heard the owner tell the sales woman "$3500 and it's out the door". I told him that he had already told me $2500 for it and he said he can do it that cheap, I walked out and ended up going to a reputable hot tub dealer instead. read more

I would definitely not recommend Ricci furniture, gave me a price of approximately $3200 for the cabinets and 1100 for the granite but after I receive the cabinets, And was ready for the granite suddenly the granite of $1100 was no longer available due to them changing granite vendors guess what $1800 I would've never brought the cabinets if it weren't for the package deal definitely shady fucking losers don't ever go there just fucking trash read more

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Horrible experience. I will take accountability for getting sucked in. This business owner will promise the moon however is not capable of delivering. The work promised was not accurate. The measurements were off, the delivery of items damaged, missing and wrong. I tried numerous times to work things out however was only met with lip service and excuses. Do your homework. This guy just wants cash. There is a lack of attention to detail. Please beware of the bragging and obviously check your facts. read more

Ordered kitchen cabinets hassle free. The sales staff was very knowledgeable and nice and they were able to get me what I wanted for less than what I was quoted at Lowe's. Delivered on time as well! read more

Bought a mattress and bed room set loved it. Also buying a kitchen great customer service

If i could i would give this place a zero, I bought kitchen cabinets from them. They did a horrible job of installation. 1 door fell completely off the upper cabinets. Crown moulding was wrong size. workmanship very shoddy. After only 2 years cabinets frame is separating from the panels.cheap, cheap, cheap. would not recommend them to anyone... read more

I don't even know what to say. Worst experience ever. I bought my couch about a year ago and the seams have come undone and you can see the stuffing. It actually started weeks after getting the couch delivered. The delivery is another story for another day. Oy. I was in contact with the store owner for what seemed like months. I got the run around like you wouldn't believe. I was told to make all these phone calls to the manufacturer and to contact all these "other" people. Everyone I called said they couldn't help me as they only deal directly with the retailer. I have Text conversations that went on forever between me and the owner. He told me that he was going to make everything right. WRONG! When I read them to people all they could do is laugh. It was getting ridiculous and became apparent that he was not only going to NOT fix the situation but it was becoming a joke to him. I finally gave up. When people come into my house and see the couch they are appalled. I keep a cover on it for the time being but I make it a point to show everyone. I wish I could post a picture. This had to be the biggest shopping mistake of my life. I will be back again to share my experience of the ordering and delivering of the couch. read more