I came to SkinMD for scars on my face, was sold a $2,400 neogen plasma treatment and my scars look…read morethe same. I was sold on a procedure that did nothing for me. No one closely looked at my face or scars when I came in for the consult. One person looked at my face without any type of magnifier, just across the desk from where i shelled out 2,400 bucks because I was told the treatment works for scars. I will post my complaint nand pictures to as many media outlets possible to save others from the same predicament and to tell how SkinMD remedies this if at all. I'm sure the Neogen Plasma works, but no one should be sold something that has no value to them. Finally, The procedure was painful. The gel used supposedly has anesthetic/ numbing properties, yet it was less than 10 seconds between applying it and hitting my skin with the treatment wand. Maybe because it was Friday at 5pm and the technician was in a hurry to get done for the week that the few seconds to let me numb up a bit were not spared? My eyelashes got singed along with some of my hairline, red raw skin spots resulted and remained raw for 4 weeks after treatment.. Evidently these areas were done "extra" ; around my scars and in random areas that seem more like errors in the procedure than purposeful. The raw skin I don't think healed better with the 100 dollar plus after treatment cream they insisted worked wonders. I hope to get a refund at the least. I will post what happens at my follow up.... .

I had a BodyTite procedure on August 29, with liposuction and Morpheus8. It was a good experience,…read moreand Dr. Ko and Joey were professional, effective, friendly, and made me feel at ease. (The painkillers and tranquilizers also helped a lot :). It's been about 5 weeks and I had a follow-up visit the other day; all is healing well. The only think I think could have improved my experience is better information and details about the healing process and after-care. I wasn't aware that it can take up to 6 months for full healing, which I learned on my own through research at at y follow-up visit. I've also learned more on my own about the vital importance of the compression garment. They mentioned it briefly, but more in-depth details would have been good. I would also have liked a compression garment that fitted me better; I had to alter the one they provided because the shoulder straps were too short and not adjustable. I've purchased another garment to use, and also plan to get a lymphatic massage to aid in scar tissue smoothing and fluid removal. I suggest that SkinMD provide a brochure with detailed after-care information and healing time, and links to reputable websites and videos about healing and self-care. But overall I'm happy with my results - no regrets! - the price was reasonable and everyone has been professional and friendly. Thank you -

I just had my first microneedling session ever with Desiree at Rejuvaderm MediSpa. I am very…read morepleased with the session and service I received! Desiree was very knowledgeable about the service and explained in detail exactly what the treatment was, and how my textured oily skin would benefit from the treatment. I am not sensitive when it comes to pain, so Desiree explained the different levels of microneedling and before trying the highest setting, she tested my tolerance. I gave Desiree permission to go a little aggressive on my skin, and yet she was still very gentle. After my session, I immediately noticed a difference in my skins texture. It is now very smooth and glowing! Desiree explained that over a short time, my skin will look even better! I can't wait for my next session! Thank you again Desiree and Rejuvaderm MediSpa!

Be careful who you see here. Had worst hydrofacial ever on Thursday. Pricest ever too…read more Three days later my face is still crying. I drink over 120 ounces of plain water a day. Will never go back to spa

GINA IS AN ANGEL! She's gentle, very clean, and the service is fast and (somehow, yes even the…read moreBrazilian wax lol) is always beyond a pleasant experience. She's very professional and from day one has always made sure that I'm comfortable. She also is the nicest, sweetest, funniest person I could ask for ! Especially with something that's so delicate or can be scary- Gina makes this "chore" something I look forward to. Confidence level boost for sure! Money and time saver! Her deals are amazing. Get yourself a package!

She's dope! We had a great conversation, she was very professional, and I felt comfortable. She was…read morefast and efficient. I have no complaints!

Everyone there is so friendly and professional. The providers are very knowledgeable and take the…read moretime to explain what they are doing.

Knowledgeable and friendly staff. Clean, comfortable and inviting atmosphere. Wide array of medical…read moreand cosmetic services provided.

This place is amazing!!!!! Everyone here is super nice!!!!! They do a lot of events!!! Sienna does…read moreamazing facials! Kiley does reiki amazing! The moved 1443 park ave in Cranston,ri.

The best facials in Rhode Island. They always run seasonal specials that are amazing. The biggest…read morething is they never leave the room. They are continuously doing something to you which you dont find anywhere-typically they throw a mask on you and leave for 15 minutes. You truly get a great facial at an amazing value!

Prepare to be pampered in this serene setting by master esthetician Tim. I had a hydrafacial and my…read moreskin looks and feels amazing. Tim does a great job thoroughly explaining all of the products that he uses and why they are the best option for your skin type. He also took the time after the appointment to show me some recommendations of face washes and makeup that would work for my skin. If you're looking to manage a skin issue or are just in need of self-care, I would highly recommend a visit here!

Purchased a groupon and made an appointment with Ciara. This was super cool. Inside it was very…read moreclean and the decorations were extra Chic. I made an appointment for a signature facial. We consulted on my skin needs and off we went to start. There is extra linen to cover up because it does cover the neck and hand massage. Nice music playing in the back. She explains what she is doing. And truly takes her time. Will recommend ! Oh and there's plenty of parking :)

I had a massage here and it was absolutely wonderful, but my experience with membership piece has…read morebeen not pleasant so far. Immediately after my massage, I was placed in a room and got the whole spiel of everything. Sat there for 30 minutes. I said I liked having regular body work but did not want to sign up for a membership because I was going through a surgery soon and I wouldn't be able to use the membership for a while. They assured me that they would pause it the day after I signed up. Unfortunately, I was pressured and I agreed and they did not keep their word about the pause after I signed up. I felt tricked.

Worst and most unprofessional service I have ever had, my " therapists" name was Ruby. She was…read moreincredibly rude, was on her phone, and constantly stopped because she needed a minute "for her hands" if you can't do your job then don't work there. 0/10 stars I'm sorry for anyone who gets her. I have many friends that attend this location and after telling all of them this story, I'm sure they will not be seeing many of their regulars!!

First time at this location. We were able to get in last minute, so grateful for that. You can book…read moreonline, but you can also call as well. Parking in on street, I don't believe you have to pay though. Staff is super nice and welcoming, gave us the run down, provided us with a sandals and a robe. The robe are pretty size inclusive, I only had a little gap, and I'm a 3x. You get a locker and they even have a bathing suit dryer when you're done (pictured) That said, it's a smaller space than the Newport location inside, where the actual pools/saunas are. However, you can still get in and out of the pools with ease because of the railings. There is maybe enough space for two in the plunge pool. Staff came through with some cool eucalyptus towelettes and there is free flavored or non flavored water to drink. The cons for me would be the parking, and the over booking, people were struggling to find places for their robes and cups. Otherwise, this is a great experience for your body and peace of mind, would recommend.

I made an appointment for my husband for his birthday to get a massage. I called and made the…read moreappointment and gave my credit card to reserve the appointment and told her to use that credit card the day off. I called to confirm the day prior and I actually remember that I had a gift card so I gave her the gift card number and I confirmed with the woman that answered the phone and said after the gift card applies please use the card on file. I don't want my husband to pay for the massage as it's his birthday. He will tip in cash. The woman confirmed and she's said absolutely no problem. She was very nice. My husband went and got the massage. The cost of a massage was $160. He said the spa itself was nice. The massage was mediocre, nothing to really like rave home about. He was looking forward to this massage and to be relaxed and wasn't really dissatisfied, but wasn't satisfied. Then he goes to check out and the woman tells him it's $60 when I specifically told them to use the card on file. So my husband is not a confrontational person so of course he paid it and then paid the tip and then of course my husband gets home and won't take money from me so he literally paid for his own massage for his birthday. Just simple directions they could've followed personally I won't rebook.