Highly professional. Very knowledgeable and committed to their work. Clean,well managed practice…read more Would recommend them without hesitation. Faith Smith,O.D. consistently has made sure I am informed regarding what to do and what is next. I have recommended the practice to many of my friends.​

Super clean office , with a lovely selection of frames. Staff is helpful and friendly. Dr.Smith is…read morevery knowledgeable and gave thoughtful attention to my concerns.

I cannot speak for the ophthalmologist or optometrist. I never had the opportunity to meet them…read more The registration women were extremely kind and professional. However, the TECH or medical assistant (blonde lady) that attempted to obtain my intake/triage information, had the most sour attitude and nasty disposition that I have encountered in a long time. I have never in my life, walked out of a doctors appointment. After she started reprimanding me and about her third snarky comment, I had to stand up, tell her this would not be a good fit and walked out. I noticed the general patient population of the this office were quite elderly. I would be horrified if anybody spoke to my grandparents this way. I would literally prefer to go blind, then interact with that woman ever again in my life.

Overall (and according to friends) this seems to be a great practice with caring staff…read more Unfortunately, when I urgently needed an appointment, I was assigned to Dr. Mark Marotto and felt patronized to the point of disrespect. Additionally, he almost overcharged me for services that I'd specifically not wanted. The practice has friendly, professional staff at the desk, and the assistant who settled me in was wonderful. When Dr. Marotto entered, though, he began to put drops in my eyes without asking or explaining what he was doing. When I explained that I was concerned about my severe allergy to a certain chemical in a particular kind of drops, he scoffed at me. Once Dr. Marotto looked at my swollen eyelid and told me how to care for it, he then proceeded to conduct an entire eye exam (quoted billing charge: $250) on me __without my consent__. (I thought he was thoroughly checking my eyelid; the exam was not nearly as comprehensive or as careful as I've received elsewhere.) Fortunately, I'd already told the front desk that I was not there for an exam, and wouldn't pay for one -- but when I told Dr. Marotto that, he suggested that it was my fault because "you asked questions." (I did: about three.) I'm still a bit bewildered by why I was treated this way. I don't expect every physician to click with every patient, but I do believe that, regardless of their field, our health care providers should: 1. tell/ask us before they apply chemicals to our eyes (or anywhere) 2. honor patients' requests to avoid costly and unnecessary procedures 3. encourage questions, rather than blaming patients for wanting to understand what's wrong with them.

Dr Nadeau is very competent, but he became a bit defensive after I made the mistake of saying I…read morepreferred preventive care as opposed to medical tests and prescription drugs. I paid my $200 deductible for an eye exam and $400 for a pair of glasses in his office - with an additional $60 for scratch repair, which I've never needed. I moved to Lincoln Medical Partners Ophthalmology in Damariscotta, where I have a very personable doctor. I payed $263 out of pocket for an eye exam, but I can buy better glasses online for $80.

Wonderful experience. Dr nadeau was thorough and efficient. Staff in the office extremely helpful…read moreand friendly. Nice to have a competent doctor in the area (Boothbay) instead of having to go to Brunswick or other outlying areas. Will go there for all my vision needs.

My wife, who I accompany on all of her visits (including into the eye exam and consultations), has…read morebeen coming here for several years now and we could not recommend Dr. Olivia Poulin and her entire front office staff more highly. Dr. Poulin displays all the hallmarks of what one would/should expect--utter professionalism, complete proficiency, and a delightful personality. When my wife needed eye surgery--for cataracts and corrective lenses--Dr. Poulin referred us to an outstanding ophthalmologist who we love! The front desk always provides us with a smile and fantastic service, including phone calls before and after our visits. What more could one ask for? Exactly.

Staff was pleasant and helpful. My issue is the lack of requested follow-up to discuss Opthamology…read morereferral. Feel like it's an eyeglass factory rather than eyecare provider.

I love getting my glasses here. From the minute you walk in, it's a pleasant experience. I have…read moregotten so many pairs of glasses. The two that I got just last month are so fun. They fit to a T. Erin goes above and beyond to make sure I'm comfortable in my glasses. I definitely recommend this business.

Went in today to make an appointment for a hearing test...very rude receptionist..she told me they…read moredo take patients with Medicare but not patients with Medicare and Tricare for life...This makes no sense since Medicare sends any remaining amount directly to TFL for payment and TFL pays any cost sharing that Medicare doesn't cover...She said I hung up on her earlier but I didn't ...I have a hearing issue..that is why I needed the appointment...

These corporate charlatans have thought of everything: slimy salespeople using high-pressure…read moretactics, an affiliation with the "National Strategic Group" to send junk texts to customers (with no obvious way of stopping said texts) and a fast food approach to patient care that maximizes profits while minimizing genuine concern for individual medical needs. I'm heading back to my local optometrist... lesson learned.

This place is AWFUL. I PAID 292.00 just for a glasses prescription exam. Do not go here. I was told…read morethe exam was 200.00. I was told my insurance was in network and in the past it has ALWAYS paid for a portion of my eye exams. I was seen last March, it's now November and I just got my first bill for that visit??? Plus, she was VERY UNTHOROUGH and the glasses I ordered based on her prescriptions don't even work. There's a reason this place can get you in quickly. No one wants to go there. Plus I GUARANTEE you they are artificially inflating their ratings.

I developed an eye infection while in vacation in Maine. They were able to get me in on emergency…read morebasis. The staff was incredibly friendly and helpful. Dr. Beauboeuf was thorough and made sure I understood everything. He was able to get me back in for a follow up in 48 hours. I would highly recommend Dr Beauboeuf.

Have been delaying writing a review as they really are nice people, but as a business I wish I'd…read morehad a warning to try somewhere else. I had an eye exam which was great and professional, and then brought in frames to have Beau Eye Care make lenses. They tried to make and remake the lenses 3 different times, each time making really large mistakes in measurements and fabrication that caused the focal point to be off to the point i couldn't even look through them. I finally got a refund and took them to Maine Optometry, who got it right out the gate. Wasted 3 trips, hours of re-measuring and a total of 3 months waiting for all the re-do's.

Very disappointed with Maine Optometry's cancellation policy. I was unexpectedly held over at the…read morefire department and unable to make my appointment. I called the office, explained exactly what had happened, and communicated the circumstances rather than simply not showing up. Despite that, I was still charged a $45 fee. I understand why practices charge cancellation and no-show fees, and I respect that their time is valuable. However, there should be reasonable discretion when someone communicates a legitimate circumstance outside of their control. First responders, military personnel, healthcare workers, and others in similar professions don't always have the ability to leave work at a scheduled time. Emergencies and mandatory holdovers happen. Penalizing someone who proactively calls and explains that they are being held at the fire department feels unnecessarily rigid. The $45 isn't the issue. It's the lack of understanding or flexibility. There is a difference between irresponsibly missing an appointment and being unable to leave an emergency services assignment. Unfortunately, Maine Optometry's policy apparently makes no distinction.