My daughter called from Oxford to tell us that her oil light came on - during Miami finals week,…read moreno less. We live in CA and she is coming home on Friday. I called and left an after hours message for Candace last night asking if she could fit my daughter's car in for an oil change today. She called my daughter at 8am this morning to schedule the appointment. The oil has already been changed as of early afternoon. Candace, thanks for squeezing my daughter's car in for service. She said she overheard you in the waiting room explaining to a caller that you're booked until Monday. You are a lifesaver!!

Shady , I bought car from a friend of mine as a secondary car. She showed me a stack of receipts…read morefor probably $7000 and all the receipts were from this particular shop, but it started to make a noise I looked. There was no oil in it. I said maybe they forgot to tighten something up. She called and they put it right on the lift , told me the car was excellent and down the road I should fix this particular thing but tightened it up and it's OK. Well it wasn't within 24 hours. All the oil had leaked out of it again so they basically just told us what we wanted to hear to get us out of there after she spent probably 7 or $8000 with them, just be careful when you go here and I can only speak for this one time , I'm not from the area but I seen the look on their face when we all showed up and asked to put it on the lift , he was very uncomfortable. i'm in the car business so I know exactly what goes on there and charge 200 a hour.. but guys like that make it tough for honest guys they tell people what the need to fix there car maybe it was just an off day but this was my 1 experience there

Pfefferle quickly got me back in my van after replacing a cv axle shaft. Easy to schedule, and the…read moreprice was right.

I have been going here since they opened. I have had them do oil changes, repairs and inspections…read more You cannot beat Chris's honesty either.

The people here go above and beyond. I won't hesitate to recommend them for all your body shop…read morework. I can't find one thing to ding them on. Excellent, excellent and excellen!!!

Great experience from start to finish. They are knowledgeable, friendly, and detail oriented…read more They walked me thru every step and kept me informed along the way. If I hit another deer, I know where to go. Thanks guys!

I rolled in today without an appointment and a completely flat tire. Knowing I was out of town and…read morestuck, the staff treated my emergency with urgency and got the car taken care of - juggling 6 other customers.... whew! I appreciate the time, experience and consideration I was give today. Thank you!

Nightmare experience…read more Went to fix low battery charge and air-conditioning problems. When picking up the car after having paid the repair, I noticed that a red warning light on the dashboard was glaringly on. Went back to discuss with the manager. He flatly said that the light was on when they first moved the car into the workshop. He hooked up the car with an electronic device and told me there were a bunch of problems, including a malfunctioning electronic thermostat. Largely the car was not safe to drive. They charged me $42 for checking. Fixing the thermostat would be a $500 plus job. Took the car home. Fining out the battery was still not charging properly a few days later. Went back to ask them to re-fix the problem they should have fixed before. The manager was not there but they could charge the battery overnight. When I picked up the car, they handed me another bill for charging the battery. They were pretty mad after I refused to pay. Got into the car, the red warning light was off. Apparently, the red warning light was triggered during the repair - most likely when the battery became critically low. Went back again to ask them to fix the battery charge problem. They rudely refused. They told me that the battery charge problem was due to the other problems I had and they recommended to go to see a dealer. I let them know there were no other problems. The red warning light was due to low battery charge. The other problems were their misdiagnosis. Days later, the air-conditioner stopped working as well. All in all, I spent about $400 to have loads of headaches and none of the problems fixed.