Had marked swelling of my gums. Called them and they saw me immediately. X rays shhowed a fractured tooth and I needed an extraction. It was done immediately and painlessly. I'm writing this 10 hours after the extraction and all I need for pain relief is some ibuprofen. No bleeding at all. Great and rapid service. Drs Bandelac and Azulay are top notch. read more

I can't say enough good things about Dr. Azulay and his team. Dr.A is very compassionate and extremely talented and I thank God that he is my dentist. read more

I don't normally post reviews but I think dental practices need to stop overcharging their patients. Went there for a routine cleaning which was great; however, they insisted I get an exam by the dentist. They claim it's a 'requirement' and I was charged $106 (got a discount charged $84) for a visual cursory "exam" which lasted about 2 minutes. He looked into my mouth and said it all looked fine. I have to mention that I've had dental work done there as well and they do a really nice job. read more

Dr. Azulay and staff at Willow Grove have consistently provided great dentistry care to my family and me for over a decade. Below is why I like UDFD. Front Office: The front office staff are very professional, friendly, and considerate of my time demonstrated with using phone, texting, and emailing schedule confirmations, reminders, and changes in real time. This includes medical form updates to make for a safer environment for patients and staff. The UDFD team is ready for me upon arrival. Technical expertise: The dentists and dental assistants thoroughly evaluate and patiently explain the challenges, options, and recommended corrective action plan. They regularly query about pain during a procedure and take the time to make me as comfortable as possible. Dental Hygienists: the hygienists provide gum charting, blood pressure checks, along with the standard cleaning services, and communicate their findings to the dentist. Technology: UDFD has continually invested over the years in the latest technologies such as digital x-ray, on-site manufacture of temporary crowns, and most recently exam room air filtration equipment. Office Environment: The front office, exam rooms, and rest room are exceptionally clean, freshly painted, and well lit making for a very welcoming environment. The floors are well maintained and free of trip hazards. There is a camaraderie and respect amongst the staff that is refreshing, as they enjoy working together to provide excellent care to their patients. Most staff have been there for over a decade a testament to the positive work atmosphere. I am a patient of UDFD, not related to any staff, just appreciative of their care! read more

Not happy at all. Went there 3 times and each time they cancelled or couldn't do the work. I mean what kind of practice are you running. You are a business so why are you turning money away. I know my insurance sucks but I have cash to pay for whatever I need done. Your missing out on new business. What manager would be ok with that? Not me at all! read more

I came to UDFD for a second opinion more than ten years ago, and never left. Dr. Azulay is a true professional. Where another dentist would take every chance to make $, Dr. Azulay puts patients first. More than once, he advised I delay a procedure until I truly need it, or recommended a more conservative (and less expensive) treatment plan. He knows I don't numb as well as a normal person (it's a curse), so he waits patiently after injecting the anesthetic, checking, adding, until I am comfortable. I love the specialists at the office as well: Dr. Nissan is fantastic for root canals! And Joan is the most diligent and conscientious hygienist in the world. In the past life, she must have been one of those birds who clean alligator's teeth :) My kids go to UDFD, too, and love it. The little one actually looks forward to going (they get to choose a toy from a treasure chest at the end) :) read more

The dentist was excellent but the billing department went from a paid in full bill to a bill that said I owed an additional $1100 because they changed their billing methods. Today I found out they take my insurance but not from the company I worked for! Why was I not told that before I started going there. I feel ripped off and cheated. I agree with James B. that there are a number of scams going on there. read more

I am a total scaredy cat when it comes to medical and dental procedures. I am always anxious when I have to have work done. Due to relocations, I have been to numerous dental offices over the years. The office folks here are very helpful and always answer my calls promptly. They help me with my insurance claims. Doctor Azualy understands my fear and instantly puts me at ease. Doc B has done several dental implants for me. I would not ever go to another dental office, ever! UDFD is not 'drill-happy', they have never recommended an unneeded procedure. Best Dental Office of All! read more

Depending on the office you visit depends on the front desk customer service, the dental asst. and hygienist are consistently customer oriented. Not too impressed with the work that I have had done, sometimes the dentist makes you feel uncomfortable when you have questions. 11/15/2013 After writing this review, I received a call from Dr. Azulay and he seemed genuinely concerned about my grief. He listened intently to me and has agreed to personally ensure the work performed will be held to highest standards. I was not expecting a call and was pleasantly surprised. I will remain at this practice and continue to refer my friends and family, thank you Dr. Azulay for redeeming my confidence in Upper Dublin Family dentistry. read more

I have had a terrible fear of the dentist (also called dental phobia, odontophobia, dentophobia, dentist phobia, and dental anxiety is the fear of dentistry and of receiving dental care) for all of my adult life. It had gotten so bad that as soon as I would sit in the exam chair my whole body would begin to shake uncontrollably, tears would stream down my face and I've even gotten up and walked out! I could not have an exam let alone a cleaning or work! A dentist once told me I could not return to his practice because I was scaring his other patients!! My mouth was falling apart! I was in constant pain, I could barely eat solid foods, I was embarrassed, my breath smelled, my teeth were black and rotted, I NEVER smiled....I WAS IN MY 20'S!!! At one point I even tried sleep dentistry, I paid thousands of dollars for terribly done, unfinished work. I started searching for a dentist that would just pull all of my teeth and give me dentures (again I was only in my 20's)! Then I went to UDFD and met Dr Azulay! From my very first visit (which was for pain, I needed many root canals) Dr Azulay and his staff treated me with nothing but understanding and respect! Never once did they make me feel ashamed or embarrassed about my anxiety. They've even joked that they've seen worse (I know they're lying!!)! With Dr Azulay's patience and gentle practice (and a tiny bit of "sleepy medicine") I have not only had about 1/3 of my mouth completely corrected (root canals, extractions, crowns, bridge) but I actually had my FIRST cleaning in about 12 years!!! On top of all that, his staff is fantastic! They know my anxiety level and are fast to get me back to avoid my stress building. They work hard to fit appointments (mine tend to be 2 hours long) into my schedule. I could go on for days about this dentist and his staff! If this crazy dentist phobia lunatic can tell you anything......it's that Dr Azulay and his staff are THE BEST!!!! read more

Upper Dublin is excellent; the entire staff is extremely efficient and friendly! Much better than other dentists I had seen previously.

I've been a patient of UDFD almost since they opened up. Dr. Azulay and his office stuff are great. I'm not sure what the other guy was complaining about, maybe he doesn't understand how insurance works. I've had nothing but good experience. I guess you can't please everyone. Bottom line is that you get what you pay for. This is an ultra modern office with great doctors and their prices are about the same as everyone else. I highly recommend this clinic. read more

Some employees break the law with insurance. They also make agreements with your family and then break them. Also they will hound you to the point of insanity between the phone calls, the txts, and the emails. Don't believe what they say...get it in writing and don't expect things to be the same way by your next appt. Meaning If you are quoted a price, or have been using them because they are a participating provider, by the time you go back (3 weeks) they are no longer participating providers, and bill you even though they said you wouldn't be billed. They do not notify you of this either. They also cancel their appts ALL the time. Also root canals are done, and pain meds are not given. Have fun! There should be a "no star" rating. i wouldn't take my dog here. read more

They charge you $100 if you miss appointment whether you have Covid-19 issue or not. Sad

Really nice staff and a beautiful, comfortable office! I would definitely recommend Upper Dublin Family Dentistry for all of your dental needs! read more

Great office. Very nice staff. Very caring and compassionate to patients. It really was a wonderful experience today!

I was not scheduled to be a new patient for a cleaning/check up at Upper Dublin Family Dentistry until January , 2014. Well I had to introduce my nervous self to them much earlier due to a broken filling. I called on Wednesday morning and was able to get an appt. for the next day. When I went I had to tell the staff that I was a nervous wreck and they could not have been any nicer. Dr. Azulay was professional, gentle and very informative during the whole process. The office bldg/ rooms were clean with extremely modern equipment. TV's were in the examination rooms to keep your mind off the work being done. I was there for several hours due to the fact that the tooth structure was being made as I waited (no return visits or temporary teeth).The next day the staff called me to see how I was feeling. read more

We just had to walk out of this office. The office staff and hygienist were very personable, but the dentist was rude beyond words. She literally scolded me because my husband had cavities, proceeded to tell me that he "obviously" didn't know how to brush his teeth. She rolled her eyes and laughed when I told her that he was in pain and she told me that he wasn't. I beg your pardon?? She left me in tears in the waiting room. She REFUSED to come out and apologize and speak with us. We had no recourse but to walk out. A day's wages lost since my husband had to take off today for this appointment. read more

It's my own fault that I need the amount of dental work that I do. I neglected my teeth all through my twenties & early thirties. Now, here I am pushing 35 & having almost monthly visits to Upper Dublin Family Dentistry, even though I moved to South Jersey. The hour drive & $5 bridge toll is worth it. Dr. Azulay is awesome. His staff is friendly & explains everything they are doing as they do it (which helps with my anxiety/fear). I am able to schedule appointments easily & just yesterday I had a crown made while I waited! The time it took was not unreasonable & the fact that they were able to do it right there in the office was really incredible. The office staff are also really helpful & friendly, able to give me appointments that work around my schedule. Plus, you get email/text confirmations & reminders about your appointments which is super helpful when you're a busy person, like I am. I wonder if I had seen Dr. Azulay years ago if my fear/anxiety of the dentist would be non-existent? He is quickly making it such! read more