There are so few salons these days that actually listen to their clients - and do an amazing job…read more Karen at Serene Scape is that stylist. The minute I met her, I was a devotee. She is amazing. Great person. Honest. Caring. And so talented. Even if you aren't from Marlborough - make the trip!

Had a wonderful massage from Marcia. She targeted all problem areas per my request and I left…read morefeeling extremely relaxed from my massage. She also knows a lot about the body, not just the massage part, so I was left educated as well and I will be taking her advice. Serene Scape itself is a clean and welcoming environment. The owner was very friendly and approachable. There are a lot of services offered and I am determined to try a few more of them. Do yourself a favor and treat yourself to a massage or other beauty service that Serene Scape offers. You deserve it!

I have been going to this location for a few years now and did not realize I have not reviewed them…read moreyet! I LOVE this spa! The locker room space is well kept and well thought out. The quiet meditative space before your treatment is so zen and has comfy chairs and neck warmers at the ready while you wait. The spa spaces have great lighting and are warm and cozy. I also love that the out front staff never push services on you. I love it so much that I got all my family gift cards for Christmas.

Excellent facility and professional staff. Scheduling can be challenging so plan ahead to schedule…read morea service. I've had several of the therapists and they are all very good

AMAZING. This was my first facial and now I'm worried the bar is set too high that nothing else…read morewill compare. Laura was so friendly, she explained everything in the beginning and answered any questions I had throughout the hour. I was so relaxed afterwards I could have fallen asleep as soon as I walked out the door. The name Hidden Gem couldn't be more accurate!

I have been to Hidden Gem many times over the past few months for both lashes with Pallavi and hair…read morewith Lana and every visit is the same: high-quality service, very calming atmosphere, spotlesslessy clean and extra touches that go above and beyond like warm towels and soothing music. Just a great all around experience each time.

My husband and I did the hydration package (2.5 hours with massage, head spa experience, and…read morefacial) and it was absolutely incredible. It combined a spa relaxation experience with a deep tissue massage that I've gotten from sports massage places and was an incredible value. Regarding the head massage - they dry your hair after so you do look presentable!

Oh my goodness this was a treat! I received the 2.5 hour spa package with Linda and it was amazing…read more She massaged me for almost an hour, gave me a facial and a scalp spa treatment and hair scrub!

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

First time getting a Keratin Lash Lift & Tint and so happy with my lashes. Viviana was super nice…read moreand explained the whole process and just made me feel so comfortable. Looking forward to coming back and continue with her services. Check out her website for all the details. Attaching some photos from her website since I forgot to take them. Anyway, please go and support local business.

I love that Viviana is in Hudson and does A+++ 11/10 top-tier work. I used to travel over 40-60…read moreminutes for Lashes and Facials and Tans. I'm so glad I found her on this side of the city/in the burbs. She's very professional and careful and works very hard. And on top of that, her beauty bar is SOOOO CUTEEEE!!!! I love hanging out there, it is so relaxing and pretty!

Dianne and her wonderful little spa are amazing! Everything about Dianne and her space make for the…read moremost relaxing, comfortable, and satisfying facial you'll ever have. Dianne is wonderful about talking to you through the parts and processes in which you want to talk but then also lets you relax and enjoy your facial in silence. She's very intuitive and respectful of your needs:) The facials and waxing are expertly done with much care and precision, never making you feel uncomfortable. And if you have the time ask for her magical face massage...it really is amazing!!

Diane is a wonderful person and is an expert in skin care. From waxing to facials, she is a pure…read morejoy with a lot of experience. The location is wonderful, peaceful and calming. She has been taking care of my skin during Covid and is extremely thorough, safe and talented. Her products are researched and very natural. I feel like I have taken a vacation after a treatment.

So disappointed! The massage was rough. There was no easy gentle flow from one body part/muscle…read moregroup to the next. Unequal treatment of each arm. Felt amateur and rushed.

Mai Thai Spa has become a reliable go-to for me when I need effective bodywork or a relaxing facial…read moreon short notice. The online booking process is incredibly convenient, and I am Typically able to schedule a same-day appointments. I've gone for facial and reflexology. Pros: * The facial massage during my facial was excellent, with just the right amount of pressure. * The highlight was the last 10 minutes of facial drainage--it felt amazing and left me refreshed. * This place delivers consistent results, whether it's a facial or massage, and I appreciate how straightforward it is to get quality treatments without much hassle. While it's not an upscale luxury spa and can feel a little chaotic getting there, it's perfect for anyone needing effective, no-frills treatments. If you want skilled massage work and the convenience of same-day booking, Mai Thai Spa is a great choice!