I recently used Steve Melniczak's State Farm Agency for auto and home owners insurance, as well as…read morelife insurance and I'm genuinely impressed with how quickly everything was handled from start to finish. Steve understood our needs right away and ensured all of them were met with precision and care. What stood out most was the level of customer service: courteous, responsive, and with a high-end touch that made the entire experience stress-free. Steve explained our options clearly, offered thoughtful recommendations, and followed up promptly to make sure we were satisfied. If you're looking for reliable homeowners coverage with fast service and top-notch customer care, I highly recommend Steve Melniczak's State Farm Agency.

Been working with Steve as a new homeowner in the area. He has been excellent. His transparency and…read moreknowledge of insurance have been a huge lift off of our shoulders. I would highly recommend Steve and his team to anybody seeking coverage!

When we needed new Insurance last fall. We decided to contact Ryan Tyler-State Farm office. The…read morefirst person we dealt with was Tiffany Mellott in Ryan's Office. She has gone above and beyond at helping us. She is a great listener and very patient. I really appreciate her professionalism. This office is very friendly and whomever you get on the phone is always very willing to listen to what your needs are.

I met with Andrew McGinley at the State Farm office in Honey Brook. Andrew was professional yet…read morefriendly and personable. He provided me with information about the auto and homeowners insurance I was interested in and I was able to take care of my current insurance requirements. We spoke for a while and Andrew gave me a few things to consider about my insurance needs as I approach retirement. He explained things and was never pushy about getting any coverage. I would recommend calling Andrew McGinley when you need an insurance quote or have any questions about auto, homeowners, or life insurance. He's at the State Farm Insurance office at 161 Pequea Avenue (Route 10) in Honey Brook, PA.

Jay is an outstanding agent! After being with Allstate for over 14 years and my premiums continued…read moreto increase, it was time to find a new insurance agent. Jay is always so incredibly helpful. He's constantly following up and answering any questions or requests for documentation that I have. Jay responds in record timing. I'm so glad he's local to the neighborhood and referred by some great people! If you're looking for an agent who can help you with obtaining competitive premiums, call Jay!

Jay Ems is not a good agent. I canceled my 2 policies because of the price increase and Jay refuses…read moreto cancel my homeowner so I am now getting charged for 2 policies. I had to file a complaint against him and now sue him for my money back. Stay far away from him.

Excellent communication throughout entire process. Extremely knowledgeable staff and would highly…read morerecommend this for anyone's business. I have home, auto and life insurance policies with them. Extremely trustworthy and tons of industry knowledge to help me save every penny and get me the best coverage.

They do not answer the phone, they blatantly ignore messages. I tried to resolve an issue with my…read moreauto insurance for over 3 weeks. I would connect with someone one day and they would say they would look into it and call me back; they never called back. I am still having an issue , I had to drive to the actual office for help. If it was not for the rate I would change companies immediately. I do not know if this is State Farm as a whole with terrible customer service but I do know that this office does have terrible customer service. There are no personal issues, whoever you're connected with treats you with respect and listens but nothing gets done so that defeats the point.

I've had Chris for years for my homeowners insurance. I don't think I've ever spoken with Chris…read morerather someone on his team, always someone new so there's no consistency. When I moved I was shopping around again for new homeowners insurance and called them up for a new quote. The woman on the phone was short and rude with me and hung up before I could also ask for a car policy quote. So I called back, no one answered (they never answer the phone but always return the call). I called back after 24 hours of not hearing back and left another message, about 8 hours later the woman called back at which point I finally was able to inform them that I also wanted a car policy quote. It's been an additional 24 hours and I still don't have a quote from them! I've called 5 other insurance places and received a quote from every single one of them within 2 hours of calling the first time. I ended up going with another company who's agent was responsive and had competitive rates and great coverage.

Honest and exceptional state farm office. Chris works very hard to help you in any situation. He is…read moregreat at finding the best options for you. We needed insurance for our teenage son and in comparison to many other quotes... he got us the best premium with good coverage. It is also a personal business transaction where you are speaking directly with the owner of the franchise. This makes a tremendous difference in communication and care when compared to internet quotes or 1-800 #s most companies have.

Charlie Spencer and his staff at Spencer Insurance are very professional and helpful. Charlie goes…read moreabove and beyond for his clients and clearly loves what he does. I would recommend Charlie and his staff for all your insurance needs.

Denise is the type of insurance agent who treats you like a person, instead of a sale or a number…read more She had a thorough discussion with me when we met about my driving, my life, what's important to me, and the different parts of an insurance policy that could affect me most. I felt educated and secure when I left the office, and I am confident that the coverage and plan I selected is right for me! Spencer Insurance provides a great experience from beginning to end. Added bonus - the document signing part is all electronic and super easy to accomplish.

Theft of Service. I was involved in a accident where the other party accepted Liability for the…read moreclaim, however I had already started a claim through State Farm. After many hours on the phone with the claims service getting nowhere fast, I called Geza. Trouble was as a direct result of the accident my tire sidewall was damaged and the tire size was discontinued for the 16.5 " rims on my 4x4 truck. My rims and tires were fine before the accident, all purchased at the same time, all matching, all rotated, critical on 4X4's where they must all match. State Farm was stead fast on offering money based on 5 year old pricing... What the hell right ! I didn't cause the accident. A check dosen't buy something now which is isn't available more over on out dated pricing. Geza, and many other supervisors said yea your right but its not our problem. So with that being said I can't return my vehicle, which had full coverage mind you to pre-accident condition. Good ethics would dictate 4 new rims and tires comparable to what was there. Fair right ? Not with the crooks at State Farm. they want to engage in unfair unethical business practices. Take your business elsewhere cause these dirt merchants care only about the bottom line. Now I am forced to pay for the repairs up front and then take them to court. Way to go for hitting me over the head. Im leaving this here and contacting the New Jersey Division of Banking and Insurance and formally complaining on the grounds of theft of service and failure to return a clients vehicle to pre-accident condition. Brian W. Keyes 11-08-2018

Exceptional customer service!! It was a wonderful experience working with agent Geza, he is very…read moreattentive and polite. He was always prompt in answering responses and available when needed. Overall, it was a great experience having him handle my insurance.

Used Jonathan a few times and he is been SO helpful. I have referred him to family and friends and…read morehe has helped them as well. Kind, easy going and he knows his stuff 1000% He has helped me with my car and home insurance. Thanks Jonathan.

CONSUMER WARNING. For West Philly people and Upper Darby…read moreresidents. Avoid these crooks like the plague. Sometimes getting a cheap Down Payment isnt worth the hassle and then sometimes the Big companies do crooked things like try to turn a Limited Tort policy into a Full Tort policy. But this is flat out thievery and they will be reported. They take your money for a down payment, lie to your face about a bill coming in 20 days then shortly after you leave they call the insurance company ( access ) to Void the policy for non payment?? This is why there are so many uninsured motorist in Pennsylvania because there is zero oversight of these crooks. There is a number to file a complaint but good luck with that. Again, avoid these crooks across from Terrys Auto tags like the Plague. Go there instead. At least shes LEGIT