Very friendly and did a thorough job. Was punctual and answered all our questions and special…read morerequests. Would definitely recommend them.

Doug did a great job cleaning our carpets and furniture. He was very flexible on what we could have…read moredone for a price that met our budget and did not charge us for an area where adhesive got in the carpet and even recommended a competitor to patch it. He was very friendly and informative and we highly n recommended Payneless Floor Care!

Replacing tiles and repairing, cleaning, and resealing the grout on our 35-year-old tile floor was…read morea tall order, and The Grout Doctor came through for us, big-time. Joe Housenick presented the option to stain the existing grout, which couldn't be restored to its original, pristine color, of course, but we decided to defer that option for now. Nevertheless, we appreciated his professionalism and expertise and will certainly call on The Grout Doctor going forward for regular maintenance and cleaning--which we should have been doing all along, in retrospect. We definitely can recommend this contractor.

The first time the grout doctor came out the grout was awful, so I made him come back. This cracked…read moregrout is less than one year from the second visit. I want to warn others not to use them! They don't know what they're doing! The installer said I have to dry the grout after every shower to keep my warranty valid. Yeah right!

We selected Scott's based upon a number of very positive Yelp reviews...and their availability to…read morecome do our upstairs carpets and stairs leading to our basement. Randy arrived on time on 18 APR and proceeded to get to work on our carpets. And yes, we vacuumed the entire house before his arrival with our 35-year-old Kirby upright vacuum. We had him focus on the high-traffic areas of two bedrooms and one office as well as a main hallway, entrance-way, living room, family room, and the stairs to the basement. He pretreated the entire carpet with a spray and then got to work. He brought out what he called the "heavy artillery" as our carpet hasn't been cleaned really well since well before the passing of our senior Italian Greyhounds several years ago. The heavy artillery was an electric-powered rotary steam scrubber. Think of a small floor polisher with steam and vacuum! That did the trick, and after finishing, he gave the carpet a good rake to lift the pile. Note that this heavy artillery is NOT gentle to the pile, but it does clean well! Oh, and he arrived with what seemed like a brand new van and a gasoline-engine-powered steam pressure generator. It looked factory fresh! Randy took care of the stairs by hand using an attachment and took his time getting it done right. Also, this rotary scrubber leaves a more than expected amount of water in the carpet...necessitating open windows for several days to properly dry the clean carpet. Word to the wise. All in all, Five Stars for great service, a technician who really knows his stuff, was pleasant to chat with, and did all this for us for $375. We're very pleased, and we'll have Scott's back again someday--and not wait as long.

Excellent job. Timely, attention to detail, and reasonable price. I appreciated the service in all…read morerespects. Thank you!

This guy did some grout work in one of our showers and it didn't even hold up for a year. When we…read moreasked him to come fix it, he acted like we were putting him out wouldn't schedule us for weeks which meant that we couldn't use the shower without causing further water damage to the floor below. I wouldn't call him again.

From the owner: The Grout Doctor® is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor® is the most respected and recognized brand in the business!

The only reason they didn't get five stars was because they had to reschedule our appointment a…read morecouple of days after it was made. Things that went well: Great customer service on the phone; they answered promptly, they had an available appointment times that worked with my schedule, it was easy getting the appointment booked with my info, and they were very informative about what the process would look like. When the guy did come (though he didn't end up treating my carpets because there was already too much damage to them- wouldn't have helped), he was very friendly, quick, and super informative. He gave me great info about how to care for my carpets going forward and offered to answer other questions I have in the future.

Fantastic! Very professional and did a great job. And the quote I got on line when I made the…read morereservation is the price I paid. He was very fast and left me a bottle of spot cleaner.

Wish I could give them more stars. The team at Groutsmith was one of the better companies I've ever…read moreworked with. My floors had 12 years of dirt in the grout and Mike made them look brand new. My grout lines are very thin and not only difficult to clean but also were coming up in many spots. Everything was restored to like new condition. When we noticed a few spots of grout that still needed a touch up, they came back without hesitation. They were fast, clean and did the job for exact quoted price. Couldn't be more happy with their service.

From the owner: Groutsmith is a tile and grout restoration company. Family owned business. We clean, seal and…read morerepair tile and grout.

These guys are great! Great customer service, very through and competitive pricing.read more

Jake and his staff were more than thorough, they even came back to our office for a follow up on…read moretheir already excellent work. They stand behind their work. There is a huge difference in the the quality of their work compared to other companies we've used.