Had my alternator go bad and was about a hour from home and this is the place she landed, left it…read morethere sunday they got to it ASAP, customer service is TOP NOTCH

I run my own business and my business depends on me having reliable transportation. I put 60-100k…read moremiles a year on my vehicles, so I buy older vehicles and do my best to keep them well-maintained and on the road. I've both bought vehicles from Barry and entrusted him to take care of maintenance and repair work. If you're looking for a mechanic you can trust to give you a straight answer, explain it to you in a way that won't make you feel like an idiot, give you options (starting with the cheapest possible and others, if you want them), and do good solid work to keep your vehicle on the road, I highly recommend All-American.

Amazing service, affordable prices. Will be a forever client. They didn't try and tack on more…read morethings to my service. I appreciate their honest service

This is a lovely family run business and we are so grateful they came to our rescue! My best…read morefriend and I were on our way to her mothers funeral and broke down near their shop. The owners saw us and helped us without asking for anything in return. We are grateful for their assistance, professionalism and kindness when she needed it most. Plus, they fixed the car!! And fast!!

When I go somewhere to get my car worked on, I want to feel appreciated. I could go anywhere but I…read morechose you. I did not feel that way here. I go to Hendrick Honda in Hickory also. I feel appreciated there and they go out of their way to take care of me.

I am writing to formally express my disappointment and frustration regarding the service I recently…read morereceived for my 2019 Chevrolet Silverado. On May 31, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.

Did a awesome job on my AC, best price around, may have to wait to get your vehicle in to be worked…read moreon but we'll worth the wait, thanks for an outstanding job.

Car was in need of oil pan work after paying them didnt make it out of car lot. Do not take your…read morecar here better given it to backwoods mechanic at least you know you going probably going be ripped off there to.

My daughter, on the way to Atlanta, had an engine problem. She struggled into Robert's VW Repair,…read moreand despite the late hour, Guy fixed the problem and sent her on her way. The charge was ridiculously LOW ! Recommend 100%

Wish I could post a million stars! Guy fixed my 2011 Audi A3 for $100 within hours. I'm…read moreembarrassed for balling tears while a AAA flatbed tow truck hauled her out of my driveway and dropped it off (after hours). Guy had my baby ready to be picked up by 10am the next morning, as a first time customer.

Iredell Auto Repair is exactly what every community needs--an honest, skilled, and dependable…read moremechanic you can truly trust. After my longtime mechanic retired, I was worried about finding someone who could properly take care of my Ford F-150. Thankfully, I found Phillip. Phillip is a true master mechanic. He diagnosed and fixed my truck quickly, and it's running better than ever. His knowledge, professionalism, and attention to detail are obvious the moment you speak with him. Finding a good, honest mechanic these days is hard to come by, but I now know I'm in good hands with all of my vehicle and truck repairs going forward. Thank you, Phillip, for your excellent work and integrity. Highly recommend Iredell Auto Repair to anyone looking for quality service they can trust.

we had our Mazda checked at the dealership and they wanted over $6000.00 for the full list of…read morerepairs. Phillip did a review of the list and found a few thing that the dealership wanted to do that were not needed like brake rotors at just over 50% and the dealer wanted to replace. he had them turned and they are well within the safe range at less then half what the dealer wanted. At the end he fixed everything on the list plus two belts and we only paid $1,500.00! Customers for life!!! if you have electrical issues or CANBUS errors he is your man!

These guys are amazing- friendly professional customer service- they've worked on my vehicle…read moreseveral times over the years and always take great care of it. They treat customers and their cars like family. Excellent work with fair upfront pricin. highly recommend

These guys are awesome, always friendly and work with you for repairs or inspections.read more

Does good work for fair price. Nice guy and seems trustworthy . Recommend for cars and trucks on a…read morebudget.

My mom has been going to Q for years. He is honest and it means a lot to have a mechanic that won't…read moretake advantage of customers who aren't mechanically inclined.