Professional Staff listened and guided me to an optimal outcome as I had been remiss in setting up…read morean appointment.

At Beautiful Smiles by Dr. Jill Bussey - they have provided full-service family care for my…read moreimmediate and extended family for 20 years. Our children are now ages 18 and 14 without any cavities. I have utilized all of her services and am happy I did not have to travel to Los Angeles, CA for the "Rodeo Drive" beautiful smile I have. The office is immaculate, and they only use the most up to date & state of the art technology. Dr. Bussey is very gentle & honest. Thanks Dr. Bussey for all excellent referrals to all specialists for orthodontic and oral surgery needs.

I absolutely love this dentist office. The staff is friendly, helpful and informative. They made my…read moredental experience amazing!!!

The lady who handles insurance claims is extremely rude. I have requested a refund due to me three…read moretimes and I always get the same answer; I am working on it. Well it's been three months and I don't have my 140.00 yet! I've tried leaving messages for Dr. EPPS and no return calls. When my phone number changed, I promptly reported the new number. Still no calls. Today, the insurance person took my number down and acted like my new number was news! c

Care is usually good especially from the doctor. The receptionist and hygienist can be very rude…read moreeven with the children. Today was my six year old daughters appointment and she was to have nothing by mouth after 12am, unfortunately, she did eat without my knowledge and I let the office know as soon as I found out, they dismissed her from the practice and called me "irresponsible" over a complete accident. The receptionist was extremely rude. I will not be taking any of my children here and I will never recommend this place to anyone.

I wouldn't recommend this dentist. First time ALLOT of paperwork to sign and took very long to…read moreschedule appointments. Came in a week later for a reschedule, They told me to make sure my daughter was fasting and mentioned over the phone liquids (water and juice was acceptable) the day of the appointment. She went to school for 4 hours and didn't eat as told from the day before only drank water 3 hours before appointment and got told that they cannot reschedule her or my other child (i had an appointment for) for any other appointments and referred me to another dentist because I didn't follow their rule from the first time and because of that they refused to continue with me. And this was only my second visit!!!! I was NOT happy with my experience.

My daughter was in in Tuesday. She was scheduled for a tooth filling. She had an abscess, so she…read moretold them she wasn't going to have the filling done. She just wanted the abscess taken care of. They tried to make her get filling. She said no, she was already in too much pain. The dentist acknowledged the infection, but refused to do anything about it. Refused to even give her antibiotics. We spent 3 hours the next day at Med Express. That Dr. took ten seconds to tell her she needed antibiotics. I have NEVER in 59 years even heard of a Dr who refused to give antibiotics to someone with an infection.

If there was an option to leave 0 stars OR negative stars, I would…read more (This is lengthy so bare with me, or don't, i don't care lol) For starters, I don't normally leave bad reviews, or reviews in general. But after what I was told today by my sister, as a dental assistant myself, I'm completely appalled and utterly disgusted by the sales tactics and lack of empathy with patient care. My sister is 22 years old and was degraded on her teeth during her appoint this morning. She was originally told that "essentially all your teeth are dead and if not, they're going to die soon so" (which after taking a look at her X-rays myself, that's the furthest thing from the truth) My sister was then told she would need multiple root canals and even implants. Dr. Guthrie proceeds to then share with my sister that "those options are rather expensive" and "can you even afford that?" After my sister called me crying about this visit, to say I was in tears and FUMING, would be an understatement. As my sister is very clearly being completely used for a sales tactic and punching bag of the day, Dr. Guthrie proceeds to tell her "a better cost option for you would be dentures". At this point my jaw is on the floor. This whole appointment was completely unprofessional and shows that Dr. Guthrie is just money hungry. As if this visit isn't horrifying enough, all while this is going on, my sister is crying hysterically and on the verge of a panic attack, and Dr. Guthrie had absolutely NO sympathy whatsoever and even made a joke "dentures at 22? wow what do you think about that?" Well, considering she was hysterically crying the entire appointment I'd say she didn't like the idea. She's young, alone, without her parents, knows nothing about teeth and this is the way you treat a patient? This is the reason people don't go to dentists in years. All it takes is one traumatic visit like this one. If you have dental anxiety please avoid this place. Or it will give you a reason for dental anxiety. I would never let Dr. Guthrie near me or my family or anybody I even remotely liked for that matter. I have not been to this location and I never will. I called on my sisters behalf and requested her records immediately. The PSR was kind the FIRST time I called and assured me she would send me her chart along with her x rays immediately. A little more than an hour and a half goes by and I have received nothing. I then leave my own procedure to call again and ensure I get these records because there's no way in possible hell that my 22 year old sister needs dentures. When I called for the second time, the PSR was rude and seemed annoyed I was asking about something that legally, they have to give you upon request. Once I asked about the chart and x rays that had not been sent she said "I literally just sent them to you 6 minutes ago"..... Well unfortunately you told me you would send them immediately so... immediately and 2 hours later are two completely different things. After FINALLY receiving my sisters X-rays, she has healthy bone, healthy teeth and maybe a couple cavities. I got no chart, no notes, nothing else that I requested. But it didn't take much for me to realize James River Dental is nothing but a sales tactic. Do better for your patients. This was absolutely disgusting and I hope other patients aren't treated this way.

Dr. Regimbal... where do I start. The short review: This practice is AWESOME. Most up to date…read moretechnology, free wifi, a staff full of helpful bubbly personalities, on time appointments, interest free financing, and thorough care. The details: we went over several treatment options at my complementary screening. I never felt pressured to go with higher options or anything like that. Additionally I was told I would be getting only partial braces. Keeping my treatment and cost at a minimum. Every visit was prompt, speedy and my treatment plan was even shorter than expected. 8 months later my teeth were straight, my braces were off and I was presented with an array of choices for my retainer. Nearly 6 months later and less than optimal retainer usage, my teeth are still perfect. You really can't lose at this office!

I wanted to add an update to this review. Last night I…read morereceived a call from Dr. Regimbal regarding my experience. She was very apologetic for the experience and assured me this was not the standard of service her clients usually received. She understood why I was upset and would not be a customer. I really appreciated her calling me to discuss... I was actually shocked. She didn't try to sway me to give her practice another chance or anything like that. She just wanted to apologize. She sounded sincere in her apology. It takes a lot of chutzpah to call and attempt to resolve a situation and I truly appreciated it.

I have been going to Dr. Mustian since before I can remember! They are always professional and…read morepolite. In my many years of coming here, I have never had a complaint. They are personable and as long as they are in business, they will be my dentist!

I have been going to Mustian Dentistry for ages, and I wouldn't go anywhere else. My son still…read morewaits until he comes to town to go there also. Once you find the best dentist, you don't want to change. Thorough, gentle, patient, and kind, Dr. Edward Mustian and his son Dr. Andrew Mustian are excellent dentists and great people, too! Mary who covers business at the front desk is always smiling and friendly, no matter how busy she gets. Just know that if you go, you won't ever want to leave.

Here with another update. My son had to have some fillings done and unfortunately reacted poorly to…read morethe in office liquid sedation. Dr. Braxton was able to do 2 fillings and then had to stop the procedure and recommended we finish the rest at the hospital under general anesthesia. As you can imagine, my anxiety was through the roof thinking about this. They got me my total and said it was due before the procedure in 2 months. So, the day came when we brought my 3 year old to St. Mary's for the fillings. Dr. Braxton was about 5 hours late. We were told to be there at 8am, and they did not start on Jalen until after 1. He couldn't eat the entire time. I was worried about him getting hungry or restless and I hadn't accounted for having to pump for my infant, so this significant delay really had a negative impact on our experience. We never got any updates from her. I went up to the secretary of the surgical area and all she told me was that "Dr. Braxton was behind". No approximate timing or anything. When the time came to take him back, they did a good job of making sure we were comfortable and checking him over. Dr. Braxton came in briefly beforehand to talk to us, and then off he went. Here's why I'm taking off 2 stars. After Jalen came out of anesthesia, he had a horrible, croupy cough. The nurses took care of him and gave him a treatment, but we were still sent home after one nurse mentioned "oh yeah, he was a little congested going into surgery". We ended up at the ER the very next night because of his cough and breathing. Turns out he had a bad case of croup. I want to know... 1) Why wasn't this detected before surgery? 2) If the nurse noticed he was congested, why did Dr. Braxton follow through with it? 3) Why didn't we receive updates while waiting that insane amount of time before surgery? I just have so many questions. And, a lot of this probably wasn't Toothbeary's fault, but some of it I feel like they could have handled better, like the communication and timing. Although pediatric dentists have nice touches for kids, I think I may just start bringing him to our regular practice to make life a bit easier after this mixed bag of an experience.

My children had the best experience visiting Toothberry! From the time we stepped in the door...to…read morethe X-ray photos taken, we were treated with respect! The wait time was short & the process for 3 kids was less than one hour! Dr. Braxton and her team are amazing, my children will definitely return. Thank you for such great service!

My daughter is a former patient of Dr. Chip. While at his Monument Avenue office today, I have to…read moresay kudos to him and his staff for the extra measures they're providing to keep the office staff and patients safe. This is by far the cleanest medical facility that I've been to since the pandemic. Furthermore, all the staff had on masks, face shields, and PPE garments over their clothes. The staff are friendly and smiled. I'd recommend Dr. Chip for his has patience with the children and get to know them which is great. This is not to say that he doesn't get to know his adult patients because he does. If you, your children, or someone you know needs an orthodontist, then don't hesitate to contact Dr. Chip and his staff. There's a 10% military discount.

They are being vigilant with keeping patient safe during this scary time with covid concerns…read more They are great about sending a reminder of the appointment via text or email. Then they ask you to text when you arrive, and you stay in the car until they text you to come inside. Everyone is required to wear their mask and maintain distance. They also take appointments by text. I just love the Dr's and staff here, this is a very pleasant group and their processes make it so simple and easy. They've taken great care of my daughter and her teeth look great! We just got her braces removed after 3 yrs and were getting her retainer now.