Here with another update. My son had to have some fillings done and unfortunately reacted poorly to…read morethe in office liquid sedation. Dr. Braxton was able to do 2 fillings and then had to stop the procedure and recommended we finish the rest at the hospital under general anesthesia. As you can imagine, my anxiety was through the roof thinking about this. They got me my total and said it was due before the procedure in 2 months. So, the day came when we brought my 3 year old to St. Mary's for the fillings. Dr. Braxton was about 5 hours late. We were told to be there at 8am, and they did not start on Jalen until after 1. He couldn't eat the entire time. I was worried about him getting hungry or restless and I hadn't accounted for having to pump for my infant, so this significant delay really had a negative impact on our experience. We never got any updates from her. I went up to the secretary of the surgical area and all she told me was that "Dr. Braxton was behind". No approximate timing or anything. When the time came to take him back, they did a good job of making sure we were comfortable and checking him over. Dr. Braxton came in briefly beforehand to talk to us, and then off he went. Here's why I'm taking off 2 stars. After Jalen came out of anesthesia, he had a horrible, croupy cough. The nurses took care of him and gave him a treatment, but we were still sent home after one nurse mentioned "oh yeah, he was a little congested going into surgery". We ended up at the ER the very next night because of his cough and breathing. Turns out he had a bad case of croup. I want to know... 1) Why wasn't this detected before surgery? 2) If the nurse noticed he was congested, why did Dr. Braxton follow through with it? 3) Why didn't we receive updates while waiting that insane amount of time before surgery? I just have so many questions. And, a lot of this probably wasn't Toothbeary's fault, but some of it I feel like they could have handled better, like the communication and timing. Although pediatric dentists have nice touches for kids, I think I may just start bringing him to our regular practice to make life a bit easier after this mixed bag of an experience.

My children had the best experience visiting Toothberry! From the time we stepped in the door...to…read morethe X-ray photos taken, we were treated with respect! The wait time was short & the process for 3 kids was less than one hour! Dr. Braxton and her team are amazing, my children will definitely return. Thank you for such great service!

Dr. Merrell and his staff always make my young sons feel comfortable, which is why we've been…read morepatients of the practice for about three years now. Conveniently located next to NOVA Swim in the West End, the office is warm and inviting. Dr. Merrell's approach to dentistry is conservative, which I welcome. A bonus is that I can take both boys to their appointment at the same time and they have their cleanings simultaneously. The "one and done" approach to accommodating siblings is a winner with us!

From the owner: Welcome to Children's Dentistry of Virginia, PC, where our pediatric specialists believe that…read moredentistry is about more than oral care; it's about building a strong foundation for your child to have a beautiful, healthy smile for a lifetime. From the moment they enter our Richmond, VA office, we want your child to feel comfortable, relaxed, and even excited about their appointment. Overall, our goal is to ensure your child is thrilled about every visit, ready to enjoy dental care, and enjoy a bright, healthy smile for a lifetime. We are located in Richmond, VA at: 12205 Gayton Road Suite A, Richmond, VA 23238

Love this dental practice. Every team member is highly skilled, professional and super nice. Dr…read more Neal is an excellent dentist. Always well cared for!

I grew up back when dentists were to be feared. And if I'm being honest I was super reluctant to go…read moreto the dentist and for years and years I just didn't go. But, when my kids needed to go to the dentist we were fortunate enough to try Dr Neal and the kids loved him! After watching the kids grow up going to Dr Neal, I finally took my own turn in the seat and it was a night and day difference for me compared to what I had experienced when I was younger. Now I'm happy to say that my teeth and gums are in good health and my teeth are even straight now! I honestly enjoy going to the dentist now, something I would have never thought I'd say. Thank you Dr Neal and everyone there for helping me with my oral health!!!

LOVE this pediatric dentist. I tell every parent of little to see Dr Jeff…read more My kiddos been coming since they got their first teeth and we're working up to sitting in the chair and using the spinning toothbrush. Dr Jeff and his staff make it so so welcoming for little kids.

Poor. Left my daughter's braces on for way too long causing PERMANENT damage to her teeth. We now…read moremust take him to court because of his acute negligence.

Love everyone here. Bring our boys and we are always in and out and they make them feel calmread more

This place is a cult! They don't tell parents how they strap your kids down and give them "juice"…read morethat knocks them out. My two children are still traumatized from their experiences at this practice. The nurses lack compassion. It was truly a cult like experience.

Dr. Mengji and her staff are absolutely fabulous! She always takes time to explain procedures and…read moregave me the best treatment plan. The only dentist I have consistently kept coming back to and that's because of the quality of care I have received! Her staff consists of the sweetest people you will meet every visit better than the last. I will always recommend people to this practice!

Dr. Mengji is the best. She is so so friendly, does great work and always make me feel right at…read morehome with her. She has a great team and I truly love her and this place.

THE best dentist in the world works here! Dr. Campbell. And in case having the perfect dentist…read moreisn't enough to go here? He's got the most amazing staff to boot! There's a wonderful family feeling there you just can't find elsewhere. And their genuine compassionate, caring manor shines through. Dr. Campbell and staff, always goes above and beyond to make you feel not just comfortable, but happy. Who thought you'd find this type of atmosphere at a dentists office??

Super thorough, friendly, helpful, honest…read more They have their own anesthesiologist on staff so if your child needs to go under, he can go under first thing in the morning and not have to wait until noon (which had been the policy of dental offices in northern Virginia.) They gave him a teddy bear which he still loves and carries around. I finally went myself and thought they did a great cleaning and checkup. They gave lots of great advice on dental care for me and my infant.

My first time here they took about 18 x-rays for mine and my wife and then we had to do a lot of…read morestuff I think was overpriced so I went to a different place for a second opinion was a lot better price than this one but now I just want to get my teeth clean, and they would not do it unless I'll do all the stuff with it also too like they want me to. But other places was fine with it but I have to wait until August to do it because Insurance. Plus they put a temporary teeth in my gum the about over two week my gum was still very sore to the touch from inside and outside.

The Administration & the Billing department is very bad. They never call you back, they said 1-2…read moredays waiting time to call you back. After 2-days i called and receptionist picks up and she can only take the message but cannot do anything more than that. I had been billed for a charge for a service that was done 1 & 1/2 year back. When i called MetLife they said the billing department need to resubmit the claim. The administration and the billing department is very poor. All they need is narrative the procedure why crown replaced. It has been 18 months and they charge directly to me to pay. I have no phone line to email to talk to billing. Chandra N.

I am so happy to have this office close to where live. The…read moreentire staff who treated me was super nice and professional, and the dentist told me that work recommended by another dentist in the area was not needed, and I appreciated his honesty. This is a great place to get all your dental work done. If you're looking for a dentist, give them a try.

The place is terrible. The hygienist are not trained to show proper respect to the patient. Making…read morepoor judgement call with dismissive comment, lack of sympathy, and lack of culture awareness. dont know how hygenists get certified and with ongoing training or not.