I have purchased my last two trucks from Troutwine and have nothing but good things to say about…read morethem; which is why I returned to buy a new 2024 Silverado. I test drove darn near every Silverado on the lot over a period of several weeks and was never pressured in any way. When I reviewed all the options I wanted and rebates available at the time I narrowed my choice down to two trucks. I was offered a very fair price for my trade in as well as a great price on the truck of my choice. So far it's been smooth sailing.

I've purchased 6 new vehicles from Troutwine's in the past 6 years. The customer service is second…read moreto none. Honest, caring folks from sales to service to the body shop. This is what a dealership should be like.

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

Went in for radiator flush, serpentine belt replacement, and some other minor fix. Ended up with…read moremild coolant leak after and was told they didn't do it. No leak before and leak after says hmm someone fucked up. But took it back in so they could tell me coolant elbows were replaced and flush done again. Got vehicle back and the leak was worse. Took it to a friend who then told my radiator was cracked. So 2 mechanic bills and a new radiator, yeah I was a lil pissed.

Twice now I've had Rogan pick up my old zero-turn lawn mower, service it, and bring it back (I…read moredon't own a trailer to move it myself). Expert work by some nice guys at a very reasonable price. Everyone I've talked to there seems to take their business seriously and professionally. For that kind of service, I don't mind paying a few extra bucks to have the haul the mower. Thanks, Rogan!

This is an awesome shop beyond words can describe the wonderful experience I had buying my new 2020…read moreVulcan voyager. I went to every Kawasaki shop in the Cincinnati area and dealt with a holes. I called Kelly's he told me he had one for 2000 off so 15400 + tax. I asked about the fees he said I don't do all that I said I'm on the way. Buying a new bike! GO TO KELLYS SCREW THE CINCINNATI AND NKY DEALERS!!!!!!!

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

These guys were lifesavers. I called ahead and they took me in right away and solved the unusual…read moreissue I was having with my trailer door. They were efficient, friendly , and on it! I would highly recommend this shop!!!

We have fought and fought getting this POS 6 liter diesel running. Brandon and crew got it running…read moreand were as honest about the work they did and the possible future of the motor as could be. These guys know what they are doing! From light diesel to commercial engines I feel very confident in recommending them.

This business WAY over charges! I needed an alternator put on my van (part is $230 at Auto Zone)…read moreand they wanted $800 to put it on. Since I didn't want to have them fix it for me (the van wasn't even worth that much), they put my battery on the charger over the holiday weekend while they weren't even there, so I could move it off of their lot. When I went in to pick it up, they charged me $60.00!!! They didn't even do anything! It took them a few minutes to figure out what was wrong, and charged a new battery while they were gone for the weekend. I could not believe it! They charged almost half of what the guy who ended up doing the work for me charged, and they didn't even fix it! WOW!! I do NOT advise anyone to go here!

This is my favorite auto shop. Everyone at Haager's is nice. They will fit you in last minute if…read moreyou have an emergency, and give outstanding service and care to your car. And they are very reasonably priced. 10/10 would recommend every time!

Recently my 2018 Chevy Silverado was victim of a Hit and Run in front of my house . Cates…read morefacilitated the repairs in coordination with my State Farm Agent Mike Miller . It had been a rental truck and had seen some rough service but Cates did the repairs as if this truck was a show truck . The repairs exceeded my expectations , the finish was as good as if not better than a factory finish, it looks like glass. The color match was perfect . it is an absolutely beautiful truck that I am very proud of. I cannot thank the crew at Cates enough . To David and Chuck , you quite simply run the best body shop in Richmond Indiana and maybe even the state . You simply cannot find such pride in workmanship as these guys provided me. Thank You from the bottom of my heart.

We have used Chuck Cate for over twenty five years on auto body repairs. They always provide…read morea-1service. Our autos always turn out like new. Cate's provides premium repair work. We will never go anywhere else!