I have been around the block when it comes to OBGYN offices in Richmond. I had heard so many…read moreamazing things about West End OBGYN, but just never went because I preferred midwifery care throughout my pregnancies. Now that that part of my life is over, I'm just looking for solid OB care for my annual visits. I loved this office! Everyone was very nice, the waiting room was spacious, the exam room was small, but cozy and comfortable, and the nurse was great. I saw Kimberly Earhart because she was the only one with availability that day. It was a quick appointment but I got the result that I wanted. Although Dr. Earhart was nice, I don't think I got the experience that other people have described with the other doctors. I have a followup scheduled for the summer, and I think I'll see if I can check out Dr. Mahoney, Dr. Dausch, or Dr. Davis just to compare and see if I get a warmer feeling.

The tirade of confusing and complicated information in the portal started off with this simple…read moremessage from me. ABOUT SOMETHING THAT WAS ALREADY APPROVED AT MY APPOINTMENT. You can literally see where they aren't reading. All I asked for was bioidentical estrogen and progesterone in cream OR gel form. Then added a bunch of info that was unnecessary and unsolicited. What is wrong with them. Notice how Dr. Mahoney thinks bioidentical progrestertone in cream form doesn't exist. After I pointed that out, I was ignored for 3 days. ALSO DR DAUSCH INTERRUPTED ME OVER THE PHONE AND I KEPT SPEAKING AND SHE ALSO KEPT SPEAKING WHICH IS JUST SO RUDE. That was after she just started in on the call without asking if it was a good time to talk and just summarize all of the stuff that has already been talked about in the portal and at my appointments. THEY ARE TERRIBLE 10/10 DO NOT RECOMMEND Please only go if you love toxic boomer vibes. https://www.instagram.com/reel/DbZTVQ_JZx2/

Because I don't want anyone to miss out on Excellent and knowledgeable Service…read more I'm writing another review about my most recent visit. I knew what I experienced on my last visit wasn't intentional and It felt very reassuring that my feelings were acknowledged. Thank you Dr. BERKLE In all honesty, I wanted to return because there's great care there. I won't let one mishap define my Dr/ patient relationship, more importantly, I don't want someone to miss out on excellent care because of my previous review. Virginia Women's Center is a great place.

Rachel, the mammogram technician was rude, snarky, disrespectful, and when I decided that after she…read morehad brought me to tears that I was just going to leave, and not have the mammogram done that day, she told me I was just 'being dramatic'. I had some anxiety going into the appointment because it was my first mammogram after having had 3 masses discovered at my last mammogram and having to have surgery. I would have appreciated a little empathy or compassion, and I was only met with disrespect and ridicule. I left in tears and when I asked at the front desk if there was anyone I could speak with, I was told there was no one available. Very unprofessional and all I can say is if I ever see Rachel outside of that clinic, she will find out what being dramatic really means. I have heard that the Short Pump location is much better, but I am not sure I want to try any of the VWC locations.

Just wanted to publically thank them for doing everything they can to work with me and make me feel…read morelike I matter. I know it's not an easy job, but anytime I have a medical need, or an issue or whatever it is they really do address it. Thank you!!

This is the absolute best and all inclusive place to go for women's care. I first came here couple…read moreof months ago for a bone density test, and came back today for my mammogram and yearly checkup. The building is clean and bright, with ample parking. The staff who I've encountered have been pleasant and super helpful. They even reached out to my old doctor and hospital in Washington state to get all of my records as this facility does not use epic (mychart). I saw Dr. Cassidy today and she was absolutely fantastic. She took the time to get to know me and listened to any and all concerns I had. She has a great bedside manner and thoroughly explained what she was doing. While no one really likes the annual exam process, she made me feel very comfortable. I highly recommend Dr. Cassidy and the team at Virginia Women's center.

Dr. Lisa West is an excellent doctor, the reason for the 1 star rating for West Gynecology solely…read morebecause of her employees behaviors.

This is a wonderful practice with amazing staff. I have been going to Dr. West for several years…read moreand can't say enough about what she has done for me as I enter this new season of womanhood. She spends a lot of time with you but she does this for everyone which may mean a bit more time in the waiting room. It is worth every minute of the wait. You will not be disappointed.

When I originally moved to Richmond 10 years ago from Fairfax, VA I was really reluctant in…read morechanging ONGYNs... at that time I was 25 and wasn't planning on having kids anytime soon and since I only needed an exam once a year I would drive back to Fairfax, VA and visit my parents while getting an annual exam. After awhile that sort of got old since I didn't want to spend my vacation time going to doctor's appointments. After a year living downtown, my boyfriend-husband now and I decided to buy a house on the Southside. I continued to go back to Fairfax for that annual appointment for a couple years until one of my girlfriends recommended Dr. Pringle at Richmond OBGYN. Given that your OBGYN intimately gets to know you to me it was important for me to get someone while I didn't know, but could somehow trust. Anyway, I decided to see Dr. Pringle and she made me feel comfortable from the get go. After a few years getting an annual exam, I got pregnant with my daughter which she delivered a little over two years ago and now I am seeing Dr. Pringle for our son that will be due in February. Anyway, I'm happy that I was able to find an OBGYN I trust. My only complaint is that last go round when I was 20 months pregnant we were experiencing a mini snowstorm. My husband and I got there for an appointment and it literally took almost three hours as we waited for a really long time... not sure it the hold up was the storm or not... but needless to say we were a bit frustrated as it was not fun driving back from the appt with the snow already piling up. Regardless I still recommend the Richmond OBGYN practice, stuff happ

Dr. Howell has been my on-gyn for over 20 years. He predicted both of my children's delivery dates…read moredown to the day and both of them came perfectly on their due dates! In previous years I've always had a genuine experience here. The nurses have always been kind and the practice is super busy I'm sure for a very good reason. I at this point have no choice but to give them an A+.

It's the first time I've gone to a doctors office and had the DOCTOR (not an assistant) - take time…read moreto sit down and explain things to me and take the time to educate - definitely one of the best physician experiences I've had!

Medical Care Warning -- My Experience with Dr. Paoloni…read more I am sharing this review based on documentation and my own medical records. I am not currently pursuing a lawsuit, but I reserve the right to do so. I am not seeking compensation, though I did request a refund for services that I believe -- based on known risk factors and medication interactions -- should not have been recommended without additional safeguards. Pregnancy Care - 2013 I was under Dr. Paoloni's care during my pregnancy in 2013. While things seemed routine early on, the final weeks became frightening -- and, in hindsight, may have been preventable. My blood pressure rose from 109/70 to 154/111 I gained nearly 40 pounds in under four months Proteinuria (1+ positive) was documented multiple times These are classic signs of preeclampsia, yet I was: Not warned about the risks Not placed under additional monitoring Not advised on symptoms to watch for At my 9/27 appointment, I was told to drive myself to the hospital for a "pre-E evaluation" -- despite dangerously high blood pressure. No transport was offered. I was alone and unaware I had entered a medical crisis. Within a week, I developed severe eclampsia, underwent an emergency C-section at 34 weeks, and my baby was taken to the NICU. I was unable to see or hold him for over 24 hours due to magnesium sulfate treatment and complications. Semaglutide + Lexapro - 2024 In 2024, I was again a patient -- now at River City OB/GYN, under Dr. Paoloni's supervision. I was already prescribed Lexapro 40mg daily (twice the FDA-approved max). That dosage was documented in my chart. After reviewing my medications, his office recommended Semaglutide injections for weight loss. The first dose was administered by his nurse, and the rest were self-administered -- all under Dr. Paoloni's supervision, as noted in my records. Why this is concerning: Lexapro (an SSRI) increases serotonin Semaglutide (GLP-1) also affects serotonin pathways Combined, they increase the risk of serotonin toxicity Shortly after my first injection, I reported dizziness and dry mouth -- early signs of serotonin overload. No medication review occurred. No referral or pause in treatment. I was never warned about this risk, despite clear documentation that I was on high-dose Lexapro. Refund, NDA, and Silencing Attempt After raising concerns, I was offered a $1,000 refund -- but only if I signed a non-disclosure agreement (NDA) that would: Waive all legal and regulatory rights Prevent me from speaking about my experience -- publicly or privately I declined. I expressed concern about the NDA's scope. In response, Dr. Paoloni referred communication to his legal counsel, and no revisions were offered. To be transparent: Dr. Paoloni has repeatedly stated, both directly and through legal counsel, that he believes he followed the standard of care in my case. I respectfully disagree -- and my review is based on documentation, medical records, and my lived experience. Dr. Paoloni's License Lookup (see "Yes" under Additional Public Info): https://dhp.virginiainteractive.org/Lookup/Detail/0101241161 Final Thoughts I'm not sharing this to be vindictive or dramatic. I'm sharing it because patients deserve transparency -- and no one should be silenced by legal agreements when the care they received raises real concerns. If you're considering care here: Ask questions Keep copies of everything Pay close attention to what's not explained We deserve safe, ethical, trauma-informed care. And no one should ever be asked to trade their voice for a refund.

The staff is full of unprepared idiots. They never get anything right, they never have their…read morepaperwork together, and they try to blame the patients for their own negligence. It's a dingy office, too. You're sitting there trying to give a sample, and then the nurses out there laughing and carrying on. You're already in an uncomfortable position, and then you hear people laughing and making a lot of noise right outside the door. Bad place! Bad people! Bad business!

First of all, besides the actual quality of care as soon as you sign on with them, you will get so…read moremuch homework to do. Their portal is confusing and they assign much too much work. They will not check up on you to remind you about anything which is fine and itself but also they do not answer the phone at all. Also everybody that I have interacted with is very rude.

Love my new doc.... she's patient, kind, and thorough. So glad to be able to add her to my medical…read moresquad!

Dr. Schraa has been my doctor since I moved here in 2004. She delivered our son. She is a great…read moredoctor, who explains everything to the patient, never seems rushed and asks great questions and has sympathetic responses. She has her own children and makes you feel like she is going through some of the same things as you. She is very competent and professional. And, everyone in this practice (Virginia Women's center) is very good, from the front desk staff to the nurses to the PAs to the other doctors to the billing department. Never had an insurance issue, a billing problem, a problem getting an appointment, prescription or information. I recommend this practice to all my female friends.